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Cx Manager Jobs in Arizona (NOW HIRING)

Corbins

COMPLETIONS MANAGER

Phoenix, AZ · On-site

As a Completions CX Manager, you will be responsible for ensuring the processes and procedures related to the Completions (Turnover) aspect of our projects are followed across the enterprise. You ...

Payabli

As the CX Operations Manager at Payabli, you are the systems, data, and infrastructure engine behind our Client Experience organization. You'll build the reporting systems, data pipelines, QA ...

Globe Telecom, Inc.

CX Assurance Manager

Globe, AZ · On-site

$106K - $127K/yr

Champions fraud prevention, compliance, and risk management across CX processes, working closely with security and risk teams to safeguard customer trust. Applies AI-driven analytics and root cause ...

Avis Budget Group

$80K - $120K/yr

The Manager, CX Operations acts as the regional customer experience leader responsible for improving CX performance across an assigned region. This role partners with Regional VPs, City Managers ...

New

Nox Group

COMPLETIONS MANAGER

Phoenix, AZ · On-site

As a Completions CX Manager, you will be responsible for ensuring the processes and procedures related to the Completions (Turnover) aspect of our projects are followed across the enterprise. You ...

Gusto, Inc.

People Partner Lead, CX

Scottsdale, AZ · On-site

$168K/yr

This is a senior partnership role with a team management component. You'll spend most of your time working directly with CX Senior Leaders - the leaders who run one of our largest, most operationally ...

CenterWell

Pharmacy Senior CX Professional

Phoenix, AZ · On-site

Become a part of our caring community The Pharmacy Senior Consumer Experience (CX) Professional ... Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ...

Centerwell

Pharmacy Senior CX Professional

Phoenix, AZ · On-site

Become a part of our caring community The Pharmacy Senior Consumer Experience (CX) Professional ... Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ...

Nextiva

CX Associate

Scottsdale, AZ · On-site

$15.75 - $21.25/hr

Manage a book of approximately 2,500 customer accounts, ensuring proactive outreach and engagement * Conduct outbound calls, emails, and follow-ups to uncover opportunities for customers to expand ...

Nextiva

CX Associate

Scottsdale, AZ

$15.75 - $21.25/hr

Manage a book of approximately 2,500 customer accounts, ensuring proactive outreach and engagement * Conduct outbound calls, emails, and follow-ups to uncover opportunities for customers to expand ...

Globe Telecom, Inc.

CX Case Management Lead

Globe, AZ · On-site

The Case Management Lead is primarily responsible for overseeing, leading, and evaluating the ... redesigning CX KPIs: * NPS * % Case Resolution * % Repeat Reduction * % Reduction in Manual ...

Nextiva

CX Associate

Scottsdale, AZ · On-site

$16 - $21.25/hr

Manage a book of approximately 2,500 customer accounts, ensuring proactive outreach and engagement * Conduct outbound calls, emails, and follow-ups to uncover opportunities for customers to expand ...

Clayco

Commissioning Manager

Phoenix, AZ

Cx Leader on the project, chair meetings coordinate Cx activities. * Mentor and coach junior level staff on the Cx process. * Manage Cx schedule and coordinate support needed from Field ...

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Cx Manager information

See Arizona salary details

$21.4K

$57.2K

$95.5K

How much do cx manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for cx manager in Arizona is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

How do you become a CX manager?

To become a CX manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or customer experience roles. Developing skills in data analysis, communication, and familiarity with customer experience tools like CRM software is also important, and some professionals pursue certifications such as the CCXP to enhance their qualifications.

What are the most commonly searched types of Cx jobs in Arizona?

The most popular types of Cx jobs in Arizona are:

What are popular job titles related to Cx Manager jobs in Arizona?

For Cx Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Cx Manager jobs in Arizona look for?

The top searched job categories for Cx Manager jobs in Arizona are:

What cities in Arizona are hiring for Cx Manager jobs?

Cities in Arizona with the most Cx Manager job openings:

Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

COMPLETIONS MANAGER

Corbins

Phoenix, AZ • On-site

Full-time

Posted 18 days ago

Corbins rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are seeking a highly skilled and experienced Completions Manager to join our growing construction enterprise. As a Completions CX Manager, you will be responsible for ensuring the processes and procedures related to the Completions (Turnover) aspect of our projects are followed across the enterprise. You will play a pivotal role in setting up projects, mentoring Project Engineers on the Completions and Commissioning process for documentation and helping to establish and modify processes and procedures.

Key Responsibilities

  • Develop, implement, and maintain company completions procedures, checklists, and templates.
  • Standardize turnover package requirements across all projects.
  • Establish metrics and reporting structures for completions progress and compliance.
  • Ensure alignment of completions practices with Quality, Safety, and Commissioning programs.
  • Provide high-level oversight of project completions activities.
  • Audit projects for adherence to completions standards and procedures.
  • Report on completions program health to executive leadership.
  • Train and mentor Commissioning Project Engineers.
  • Provide technical guidance and support to project teams during critical completions phases.
  • Develop training modules and workshops to build organizational capability in completions.
  • Engage with project leadership (Project Managers, Cx Managers, Quality Managers) to ensure integration of completions into project planning.

Minimum Requirements 

  • Minimum of 3-5 years of experience in a Completions role.
  • Ability to handle multiple projects.
  • Strong organizational skills.
  • Strong knowledge of systemization, turnover processes, and completions management software (e.g., ACC, CxAlloy, Nexus, InEight Completions).
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
  • Familiarity with Microsoft Office products, specifically Microsoft Word and Excel.

Physical Requirements

  • Ability to travel to various job sites on a recurring basis.
  • Ability to lift up to fifty pounds, unassisted, as required.
  • Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area when necessary.
  • Able to work a 40-hour work week, with overtime and off-hour shifts as required.
  • Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.
  • Ability to walk or stand for an extended period of time.

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

  • The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
    • Potentially lift up to 50 pounds 
    • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
    • Potentially operate a motor vehicle, crane, tractor, etc.  
  • We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

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