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Cx Analyst Job Jobs (NOW HIRING)

GEODIS

Analyst CX

Brentwood, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude ...

Unqork

CX Strategy & Operations Senior Analyst

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a highly organized, process-driven CX Strategy & Operations Senior Analyst to join our CX Strategy & Operations group. This critical role serves as the operational engine behind our ...

Unqork

CX Strategy & Operations Senior Analyst

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a highly organized, process-driven CX Strategy & Operations Senior Analyst to join our CX Strategy & Operations group. This critical role serves as the operational engine behind our ...

RXinsider LTD.

$123 - $133/hr

We are seeking a Senior Financial Analyst, CX & Renewals to join our team. This is a hybrid opportunity based out of Waltham, MA. Job Summary The Senior Financial Analyst serves as a strategic ...

New

Manulife

Customer Experience (CX) Insights Analyst

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Experience (CX) Insights Analyst plays a critical role in helping John Hancock become the #1 choice for customers by ensuring customer feedback is translated into meaningful business ...

Aretum

CX Research Analyst

Mclean, VA · Remote

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Aretum is seeking a CX Research Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This role uses customer ...

New

Aretum

CX Research Analyst

Mclean, VA · Remote

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Aretum is seeking a CX Research Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This role uses customer ...

New

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Showing results 21-40

All JobsCx Analyst Job Jobs

Cx Analyst Job information

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$38.5K

$104.8K

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How much do cx analyst job jobs pay per year?

As of Aug 19, 2026, the average yearly pay for cx analyst job in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is the difference between Cx Analyst Job vs Customer Experience Specialist?

AspectCx Analyst JobCustomer Experience Specialist
Required CredentialsTypically requires a degree in business, marketing, or related field; certifications like CCXP are commonSimilar credentials; often holds degrees in marketing, communications, or business; CCXP certification beneficial
Work EnvironmentWorks within organizations analyzing customer data, feedback, and journey mappingEngages directly with customers, providing support and gathering feedback
Employer & Industry UsageUsed across industries to improve customer insights and experience strategiesCommon in retail, hospitality, and service sectors focusing on customer interactions

The Cx Analyst Job focuses on analyzing customer data and improving overall customer experience strategies, often working behind the scenes. In contrast, a Customer Experience Specialist interacts directly with customers to address issues and gather feedback. Both roles require similar credentials and are vital in enhancing customer satisfaction, but their daily tasks and focus areas differ.

More about Cx Analyst Job jobs

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What states have the most Cx Analyst Job jobs?

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Cx Analyst Job jobs near you
Infographic showing various Cx Analyst Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,779 per year, or $50.4 per hour.

Analyst CX

GEODIS

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

287th of 365 rated logistics

Job description

Analyst CX
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.
Position Summary:
The Analyst CX helps account managers, operational leaders, and customers turn data into meaningful insights. Responsible for collecting, organizing, and analyzing information from multiple sources to track performance, identify trends, and uncover improvement opportunities. Supports account health reviews, business reviews, dashboards, reporting, and network modeling while partnering across account management, operations, finance, engineering, solutions, and transportation to strengthen customer performance and decision-making.
Your role on the team:
  • Translates complex data into clear dashboards, executive summaries, presentations, and business insights.
  • Develops, maintains, and distributes KPI and performance dashboards for customer accounts, operations, and leadership.
  • Collects, validates, and organizes data from multiple systems to ensure accurate and consistent reporting.
  • Monitors operational and customer KPIs to identify trends, service gaps, risks, and improvement opportunities.
  • Partners with account management and operations to define KPIs, targets, thresholds, and reporting requirements.
  • Creates recurring weekly, monthly, and quarterly reporting for customer and internal business reviews.
  • Investigates performance variances and summarizes key drivers, root causes, and recommended actions
  • Supports customer health scorecards using operational, financial, service, and relationship metrics.
  • Collaborates with operations, finance, engineering, solutions, transportation, and account management to validate findings and support decision-making.

Other Duties
  • As required and assigned
  • Supports GEODIS' programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability

What you need:
  • Minimum 2 years of related experience in analytics, supply chain, logistics, operations, finance, or reporting; or an equivalent combination of education and experience.
  • Experience with data analysis, reporting, problem-solving, and presentation development.
  • Experience managing multiple assignments and meeting deadlines.
  • Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
  • Experience with Power BI and SQL, or similar tools preferred.
  • Supply-chain, warehousing, transportation, or third-party logistics experience preferred

What you gain from joining our team:
  • Access wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more!

Join our Team!
  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR
  • Text DELIVERto 88300 to apply!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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