1

Cx Agent Jobs (NOW HIRING)

Voice Professional For Ai Research Initiative Compensation: $50 per hour Join an innovative AI research initiative focused on developing next-generation text-to-speech (TTS) technology capable of ...

Senior Commissioning Agent

Boston, MA · On-site

$110K - $161K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

Senior Commissioning Agent

Boston, MA · Hybrid

$110K - $161K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

Customer Experience Associate

$17 - $22.50/hr

CX Agent at Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows ...

Showing results 41-60

Cx Agent information

See salary details

$20K

$87K

$185K

How much do cx agent jobs pay per year?

As of Sep 10, 2026, the average yearly pay for cx agent in the United States is $86,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is a CX agent?

Cx Agents, or Customer Experience Agents, are professionals who interact directly with customers to resolve inquiries, provide support, and ensure a positive customer journey. They handle communication through various channels such as phone, email, chat, or social media. Their main goal is to address customer needs efficiently, represent the company's values, and contribute to customer satisfaction and loyalty.

How does a CX agent typically collaborate with other departments to resolve customer issues?

As a CX Agent, you will often work closely with teams such as technical support, billing, and product development to address customer concerns efficiently. Collaboration usually involves escalating complex issues, sharing customer feedback, and participating in cross-functional meetings to ensure that customer needs are accurately understood and addressed. This teamwork not only helps resolve issues faster but also provides opportunities to learn from different departments and expand your professional network.

What are the key skills and qualifications needed to thrive as a CX agent, and why are they important?

To thrive as a CX (Customer Experience) Agent, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and communication tools like Zendesk or Salesforce is typically required. Patience, active listening, and adaptability are standout soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure positive customer experiences, foster loyalty, and help maintain the company’s reputation in a competitive marketplace.
More about Cx Agent jobs

What are popular job titles related to Cx Agent jobs?

For Cx Agent jobs, the most frequently searched job titles are:

Senior Software Engineer, Full Stack, Applied AI Agent Studio

Sunnyvale, CA • On-site

Google
Software Development • 10K+ employees

Full-time

Posted 8 days ago


Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies


Job description

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience with software development in one or more programming languages.
  • 3 years of experience with full stack development, across back-end such as Java, Python, Golang, or C codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.
  • 3 years of experience testing, maintaining, or launching software products.
  • 1 year of experience with software design and architecture.

Preferred qualifications:
  • Master's degree or PhD in Computer Science or related technical field.
  • 5 years of experience with data structures/algorithms.
  • 1 year of experience in a technical leadership role.
  • Experience developing accessible technologies.

About the job
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Developer Experience/CX Agent Studio (CXAS) Console team is harnessing the power of Google's next generation agentic development platform to empower anyone to build enterprise grade agents. We work across the development life-cycle - Build, Evaluate, Deploy, Monitor and Optimize, extending the console, and re-imagining workflows in an agentic era.
Our work is an intersection of AI centric workflows, in an evolving AI infused Front End serving customers around the world at scale.
In this role, you will experience light bulb moments everyday, in understanding how AI can be used reliably in real world scenarios, with high profile customers, both in creating agents, and running them. You will be working in a fluid environment, in a smart, collaborative and goal oriented team.
The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $174000 - $252000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Design and develop scalable, responsive user interfaces for the CXAS Console, empowering developers to seamlessly build, evaluate, deploy, monitor, and optimize enterprise-grade generative AI agents.
  • Architect and implement intuitive, AI-centric workflows that simplify complex agent configurations, directly contributing to an evolving AI-infused front end that serves customers globally at scale.
  • Build robust, performant front-end components capable of managing real-time interactions, data visualizations, and testing interfaces for agents engaging in complex, open-ended dialogues and autonomous tasks.
  • Collaborate closely with UX design, product management, and ML engineering partners to translate technical constraints into intuitive, user-centric front-end solutions.
  • Provide front-end architectural oversight, set UI engineering best practices, and coach team members to drive engineering excellence within a changing, collaborative environment.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

What Google employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom