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Cx Agent Jobs (NOW HIRING)

CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment: 5-10 hours/week Role Responsibilities * Record high-quality voice samples across diverse scripts ...

Senior Commissioning Agent

Tampa, FL · On-site

$83.58K - $164.55K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment: 5-10 hours/week Role Responsibilities * Record high-quality voice samples across diverse scripts ...

New

Client Experience Agent

OR · Remote

$15.75 - $21.25/hr

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack ...

EXPERIENCE QUALIFICATION: Significant experience in construction work activities, with demonstrated increasing responsibility, of the same or similar type as that of the project to which the Lead ...

Senior Commissioning Agent

Boston, MA · Hybrid

$110.78K - $160.17K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

Senior Commissioning Agent

Tampa, FL · Hybrid

$83.58K - $164.55K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

Senior Commissioning Agent

Boston, MA · On-site

$110.78K - $160.17K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and ...

CX Strategy Associate

San Francisco, CA · On-site

$19.50 - $26/hr

Agent-assist / "copilot" workflows to reduce manual effort and errors * Automated servicing flows (e.g., follow-ups, status updates, issue resolution) CX Tooling * Improve and maintain core CX ...

The CX Operations Manager is the day-to-day engine of our customer experience team -- the person ... Directly manage 3-5 team leads and ensure every agent receives consistent 1:1 guidance and coaching ...

The CX Operations Manager is the day-to-day engine of our customer experience team - the person who ... Directly manage 3-5 team leads and ensure every agent receives consistent 1:1 guidance and coaching ...

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Cx Agent information

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$20K

$87K

$185K

How much do cx agent jobs pay per year?

As of Jun 1, 2026, the average yearly pay for cx agent in the United States is $86,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX Agent, and why are they important?

To thrive as a CX (Customer Experience) Agent, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and communication tools like Zendesk or Salesforce is typically required. Patience, active listening, and adaptability are standout soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure positive customer experiences, foster loyalty, and help maintain the company’s reputation in a competitive marketplace.

How does a CX Agent typically collaborate with other departments to resolve customer issues?

As a CX Agent, you will often work closely with teams such as technical support, billing, and product development to address customer concerns efficiently. Collaboration usually involves escalating complex issues, sharing customer feedback, and participating in cross-functional meetings to ensure that customer needs are accurately understood and addressed. This teamwork not only helps resolve issues faster but also provides opportunities to learn from different departments and expand your professional network.

What are Cx Agents?

Cx Agents, or Customer Experience Agents, are professionals who interact directly with customers to resolve inquiries, provide support, and ensure a positive customer journey. They handle communication through various channels such as phone, email, chat, or social media. Their main goal is to address customer needs efficiently, represent the company's values, and contribute to customer satisfaction and loyalty.

$70K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Lead Engineer

Significant experience in construction work activities, with demonstrated increasing responsibility, of the same or similar type as that of the project to which the Lead Engineer is assigned. Experience may be in the following sectors: federal, state, municipal, K-12 school, water/wastewater, higher education, healthcare, data centers, laboratory facilities, transportation, ports, or marina projects. Familiarity with ASHRAE commissioning guidelines and best practices

Main Duties

Project assignments may involve on-site representation, project documentation, design review, inspections, quality control/quality assurance, plan review, and research of records related to the commissioning of new and existing facilities. Develop and maintain electronic files for the project documents and clean-up of records and files for job close out. Assist with facility and infrastructure sustainment, restoration, and modernization of projects. Capable of providing lead role in planning and managing small to mid-size projects and/or leading a sub-group on a large project. Builds positive and productive working relationships with peers, superiors, and subordinates.

Additional Duties

Engage in training and professional development, participate in marketing activities, involvement with professional associations, and active participation in company initiatives. Project management responsibility in close liaison with Project Manager on small to mid-size projects. Analyze and optimize internal and external processes. Other duties as assigned.

Education/Knowledge
  • Bachelor of Science Degree in Engineering.
  • EIT certification, CMIT certification, PE preferred.
  • Working toward other certifications such as CCP, CBCP, or CxA.
  • Knowledge of engineering principles, principles of construction management and project controls, with specialized knowledge of one or more areas including HVAC, plumbing, electrical or building envelope.
  • Thorough understanding of several of MBP's services.
  • Strong understanding of building codes, laws and regulations that might affect assigned projects.
  • Must possess OSHA 10-hour or OSHA 30-hour certification or obtain within 3 months of hire.

Skills and abilities include report writing, client coordination, and carrying out assignments from conception to completion. Proficiency with many software including Microsoft Office programs, CADD, BIM Platforms (such as Revit, Novisworks, and Autodesk 360), graphics, scheduling (Primavera Project Planner or Suretrak Project Manager), and cost estimating (RS Means CostWorks). Ability to work within budgets and meet deadlines. Able to identify potential problems and derive recommended solutions from past experiences. Skilled in more than one of the following services: building commissioning, critical path method schedules, cost estimating, project budgeting, financial analysis, delay analysis, constructibility and design review, inspections, automated control systems, quantity take-offs, and closeouts. Ability to pay meticulous attention to detail. Ability to utilize computers (including Microsoft Office software) and other specialized equipment. Ability to understand and track project schedules. Ability to communicate issues effectively and responsibly (verbally and in writing) with internal and external customers (i.e., contractors, owners, subconsultants and fellow team members). Ability to obtain and maintain industry certifications specific to duties assigned. Ability to work collaboratively within a team. Ability to lift/carry 50 pounds (occasionally) and 20 pounds (frequently). Able to stand and sit as needed on project work sites, climb ladders, work at heights, and work outdoors in a wide range of weather conditions. Ability to safely navigate construction work sites with uneven terrain.

Assignments are generally received from Senior Engineer, Construction Manager or Project Manager. Ability to work independently seeking periodic guidance and direction. Public and client interface. May supervise technical or support staff on individual project assignments.

Salary: $70,000 - $100,000 per year. Status: Full-time. Benefits include competitive compensation with opportunities for semi-annual bonuses, generous paid time off and holiday schedules, 100% employer paid medical, dental, vision, life, AD&D, and disability benefits (for individual), health savings account with company contribution, 401(k)/Roth 401(k) plan with company match, tuition assistance and student loan reimbursement, numerous training and professional development opportunities, wellness program & fitness program reimbursement.

Applicants must be authorized to work in the U.S. without sponsorship. MBP is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.