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Cvs Help Desk Remote Jobs in Forney, TX (NOW HIRING)

Staff Software Development Engineer

Irving, TX · On-site +1

$118K - $236K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

New

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

Sr. Data Engineer

Irving, TX · On-site +1

$114K - $185K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

New

Sr Machine Learning Engineer

Irving, TX · On-site +1

$112K - $185K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

New

Data Engineer

Irving, TX · On-site +1

$141K - $144K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

New

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

Sr. Credentialing Specialist

Dallas, TX · On-site +1

$18.50 - $35.29/hr

... helping to simplify health care one person, one family and one community at a time. Requisition CVS Business Unit: Signify Health Location / Logistics: This role is open to remote candidates, but ...

... help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essential and ...

... Remote or Needham, MA Schedule Monday-Friday, 9:00 AM-6:00 PM Pay Band $22.00-$30.25 per hour About ... The right person does not need to be a network engineer or generic IT help desk technician. We are ...

... Remote or Needham, MA Schedule Monday-Friday, 9:00 AM-6:00 PM Pay Band $22.00-$30.25 per hour About ... The right person does not need to be a network engineer or generic IT help desk technician. We are ...

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Cvs Help Desk Remote information

See Forney, TX salary details

$11

$17

$25

How much do cvs help desk remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for cvs help desk remote in Forney, TX is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.85 per hour, depending on experience, location, and employer.

What is a CVS Help Desk Remote job?

CVS Help Desk Remote jobs are customer support positions where employees assist CVS customers, pharmacy staff, or internal teams with troubleshooting and resolving issues via phone, chat, or email—all from a remote (work-from-home) location. Responsibilities typically include answering questions about prescriptions, insurance, account access, technical problems with CVS platforms, and providing guidance on CVS services. These roles require strong communication skills, problem-solving abilities, and familiarity with CVS systems. Training is usually provided, and employees are expected to maintain confidentiality and deliver high-quality customer service. Remote positions offer flexibility but may also require set hours or weekend shifts.

What are some common challenges faced by CVS Help Desk Remote employees, and how are they typically addressed?

CVS Help Desk Remote employees often encounter challenges such as troubleshooting a wide variety of technical issues, managing high call volumes, and effectively communicating solutions without in-person interaction. To address these challenges, team members receive thorough training on CVS systems, have access to a knowledge base for quick reference, and regularly collaborate with colleagues and supervisors through virtual meetings. Additionally, ongoing support is provided to ensure employees feel connected and equipped to resolve customer issues efficiently.

What are the key skills and qualifications needed to thrive as a CVS Help Desk Remote employee, and why are they important?

To thrive as a CVS Help Desk Remote employee, you need strong problem-solving abilities, customer service skills, and familiarity with IT support processes, usually supported by a high school diploma or equivalent. Proficiency with ticketing systems, remote desktop tools, and knowledge of CVS's specific software platforms is typically required. Excellent communication, patience, and the ability to multitask under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining seamless pharmacy operations remotely.

What is the difference between Cvs Help Desk Remote vs Customer Support Specialist?

AspectCvs Help Desk RemoteCustomer Support Specialist
CredentialsBasic IT knowledge, help desk certifications often preferredCustomer service skills, communication skills, sometimes certifications in customer support
Work EnvironmentRemote, tech-focused help desk settingRemote or on-site, customer interaction-focused
Industry UsageHealthcare retail (Cvs), tech supportVarious industries including retail, tech, and services
Search & Comparison IntentTechnical support, help desk rolesCustomer service, client interaction roles

The main difference is that Cvs Help Desk Remote roles focus on technical support for CVS systems and products, requiring IT knowledge and help desk skills. Customer Support Specialist positions are broader, emphasizing customer interaction and service skills across various industries. Both roles can be remote but serve different primary functions within customer and technical support domains.

Does CVS Help Desk Remote allow remote work?

CVS Help Desk Remote positions typically allow employees to work remotely, providing support through phone, email, or remote access tools. These roles often require familiarity with remote troubleshooting, customer service skills, and sometimes specific software or systems used by CVS. Remote work arrangements may vary based on the company's policies and the specific job requirements.

What cities near Forney, TX are hiring for Cvs Help Desk Remote jobs?

Cities near Forney, TX with the most Cvs Help Desk Remote job openings:

Remote Opportunity - Oracle HCM Cloud Functional Consultant

IT America Inc

Dallas, TX • Remote

Contractor

Re-posted 4 hours ago


Job description

Position: Oracle HCM Cloud Functional Consultant

Location: Remote (But On-demand travel is needed to office when required)

Duration: Long term contract

Note: Looking for Permanent / Visa Independent Consultants

Job Summary

We are seeking an experienced Oracle HCM Cloud Functional Consultant to support enterprise Oracle Fusion HCM implementations and enhancements for a large-scale client engagement. The ideal candidate will possess extensive functional expertise in Oracle HCM Cloud, collaborate with business stakeholders, and deliver scalable HR solutions that align with organizational objectives.

This is a remote position with occasional travel to an Infosys office located in the consultant's state or a nearby state based on project requirements.

Required Experience

  • 12+ years of overall Oracle HCM experience.
  • 5+ years of hands-on Oracle Fusion HCM Cloud Functional experience.
  • Experience participating in at least 2–3 full lifecycle Oracle HCM Cloud implementations.
  • Strong experience gathering business requirements and translating them into Oracle HCM Cloud solutions.
  • Experience working directly with business users, HR teams, and technical teams.

Functional Expertise

Strong experience in one or more of the following Oracle HCM Cloud modules:

  • Core HR
  • Global Human Resources
  • Talent Management
  • Recruiting
  • Compensation
  • Performance Management
  • Learning
  • Benefits
  • Absence Management
  • Workforce Structures
  • Goal Management
  • Help Desk (preferred)

Key Responsibilities

  • Gather and analyze business requirements from HR stakeholders.
  • Configure Oracle HCM Cloud modules based on business needs.
  • Conduct fit-gap analysis and recommend best practices.
  • Configure workflows, approvals, security, and business processes.
  • Prepare Functional Design Documents (FDDs), configuration workbooks, and solution documentation.
  • Coordinate with technical teams for integrations, reports, conversions, and extensions.
  • Support SIT, UAT, and production deployment activities.
  • Troubleshoot functional issues and provide production support.
  • Conduct user training sessions and knowledge transfer.
  • Participate in change management and release planning activities.
  • Collaborate with cross-functional Oracle Cloud teams to ensure successful project delivery.

Required Skills

  • Oracle Fusion HCM Cloud Functional configuration
  • Business Process Analysis
  • Functional Documentation
  • Requirements Gathering
  • Oracle HCM Security concepts
  • Approval Workflow configuration
  • Functional Testing
  • UAT Support
  • Data Validation
  • HR business process knowledge

Preferred Skills

  • Oracle HDL (HCM Data Loader) knowledge
  • Oracle HCM Extracts understanding
  • BI Publisher reports
  • OTBI reporting
  • Oracle Fast Formula exposure
  • Experience working with Oracle Integration Cloud (OIC)
  • Experience in Agile/Scrum environments

Soft Skills

  • Excellent communication and stakeholder management skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently in a remote environment.
  • Strong documentation and presentation skills.
  • Ability to collaborate effectively with distributed teams.

Education

  • Bachelor's degree in Computer Science, Information Systems, Human Resources, Business Administration, or a related field.
  • Oracle Fusion HCM Cloud certifications are highly preferred.