1

Cvs Call Center Jobs in California (NOW HIRING)

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$18 - $24.25/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$18.50 - $24.50/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Intake Specialist

Chula Vista, CA ยท On-site

$20 - $28/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft ...

Senior Language Engineer

San Francisco, CA ยท On-site

$200K - $290K/yr

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with ... CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

Showing results 21-40

Cvs Call Center information

See California salary details

$10

$16

$24

How much do cvs call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cvs call center in California is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a CVS call center job?

CVS call center jobs involve assisting customers over the phone or through digital channels with questions about prescriptions, insurance, benefits, orders, and CVS services. Call center representatives handle customer inquiries, provide information, resolve issues, and ensure a positive customer experience. These roles require good communication skills, patience, and the ability to work in a fast-paced environment. Employees are often trained on CVS systems and policies to provide accurate and helpful support.

What are the key skills and qualifications needed to thrive as a CVS call center representative?

To thrive as a CVS Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure efficient service delivery, customer satisfaction, and a positive company reputation.

What are some common challenges faced by CVS call center representatives, and how can they be addressed?

CVS Call Center representatives often encounter challenges such as handling high call volumes, managing complex customer issues, and adapting to evolving procedures or systems. To address these challenges, team members receive comprehensive training, have access to robust knowledge bases, and benefit from ongoing support from supervisors and peers. Additionally, representatives are encouraged to practice active listening and empathy to ensure customer concerns are resolved efficiently, contributing to a positive team environment and customer experience.

What is the difference between Cvs Call Center vs Customer Service Representative?

AspectCvs Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often in a corporate officeRetail or office environment, interacting directly with customers
Industry UsageHealthcare, retail, and pharmacy sectorsRetail, telecommunications, banking, and healthcare
Job FocusHandling inbound/outbound calls, resolving issuesAssisting customers, processing transactions, providing info

Both roles involve customer interaction and require similar credentials. Cvs Call Center positions typically focus on call handling within healthcare or retail sectors, often in a dedicated call center environment. Customer Service Representatives work directly with customers in retail or service settings, providing assistance face-to-face or via phone. While their duties overlap, the setting and industry focus distinguish them.

What are popular job titles related to Cvs Call Center jobs in California?

For Cvs Call Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Cvs Call Center jobs in California look for?

The top searched job categories for Cvs Call Center jobs in California are:

What cities in California are hiring for Cvs Call Center jobs?

Cities in California with the most Cvs Call Center job openings:

Infographic showing various Cvs Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,341 per year, or $17 per hour.

Senior Software Engineer, Full Stack

Retell AI

San Francisco, CA โ€ข On-site

$200K - $300K/yr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago


Key responsibilities

  • Develop core features such as prompt orchestration, dashboards, analytics, and telephony integrations.

  • Build scalable full-stack systems, including UI, APIs, and DevOps workflows.

  • Lead projects from architecture to production, owning coding, deployment, and iteration.


Job description

ABOUT RETELL AI
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI "workers" that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.
We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.
Let's build the future together.
Recent recognition:
  • No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026
  • Top 50 AI Apps, a16z (2025)
  • #3 Fastest-Growing Software Company, G2 Best Software Awards 2026
  • Best Agentic AI Software, G2 Best Software Awards 2026
  • #4 Fastest-Growing Software Vendor, Brex Benchmark 2025
  • Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC
  • Top-Ranked Startup, Lean AI Leaderboard
  • Backed by Y Combinator

ABOUT THE ROLE
Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!
As a Senior Full-Stack Engineer, you'll shape the heart of Retell AI's voice automation platform, building scalable systems and intuitive interfaces that power millions of AI-driven conversations. You'll work across the stack, leveraging React, TypeScript, and Node.js, to deliver fast, beautiful, and reliable solutions. Collaborating closely with the founding team, you'll bridge backend architecture (like prompt orchestration and telephony integrations) with frontend experiences (such as dashboards and analytics tools), ensuring seamless customer onboarding and impactful user experiences. This high-impact role offers rapid feedback loops, customer collaboration, and the opportunity to define a category-leading product that transforms global communication.
KEY RESPONSIBILITIES
  • Develop core features like prompt orchestration, dashboards, analytics, and telephony integrations.
  • Build scalable full-stack systems, from polished UIs to robust APIs and DevOps workflows.
  • Lead projects from architecture to production, owning coding, deployment, and iteration.
  • Create intuitive interfaces and APIs, enabling customers to activate in hours.
  • Support customer onboarding, debug issues, and turn feedback into product enhancements.

YOU MIGHT THRIVE IF
  • Have 2+ years of full-stack experience with React, TypeScript, Node.js, or Python.
  • Hold a degree in CS, CE, or equivalent practical experience.
  • Take ownership like a founder, proactively solving problems across the stack.
  • Thrive in fast-paced settings, quickly adapting to new tools and challenges.
  • Communicate clearly, collaborating effectively in small, dynamic teams.

JOB DETAILS
  • Cash: 200k - 300k
  • Equity: Offers Meaningful Equity
  • Location: Redwood City, CA, US (100% Relocation Provided)
  • US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

OTHER BENEFITS
  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
  • $200/month wellness reimbursement (gym, fitness classes, etc.)
  • $300/month commuter reimbursement (gas, Caltrain, etc.)
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement

COMPENSATION PHILOSOPHY
  • Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.
  • Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.
  • High Ownership: Small teams, >$1M revenue/employee, and significant equity.
  • Performance-Based: Offers tied to interview performance, not experience or past salaries.
INTERVIEW PROCESS
  1. Intro Call (15-20min): Connect with our Founding Recruiter to get a deeper look at the team and the work you'd be doing.
  2. Technical Interview (60 min): Practical coding session focused on code fluency and system design (For frontend roles, we will focus on React-specific questions. For backend roles, we take a technology-agnostic approach.)
  3. Technical Interview (45 min): A system design-focused interview assesses your knowledge of building product-ready systems.
  4. Onsite/Virtual Interviews (2-3 hrs): Hosted in our office if located in the Bay Area or virtual, with three rounds:
    1. Practical Coding: Tackle real-world coding tasks with debugging.
    2. System Design: Architect a production-ready system.
    3. Existing codebase