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Customs Agent Jobs in Wisconsin (NOW HIRING)

CWA Airline Customer Service Agent

Mosinee, WI · On-site

$15.25 - $20.50/hr

General information Job Title CWA Airline Customer Service Agent Date Wednesday, October 22, 2025 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Airport Customer Service Agent - MSN

Madison, WI · On-site

$15.50 - $21/hr

General information Job Title Airport Customer Service Agent - MSN Date Tuesday, June 2, 2026 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

General information Job Title Airport Redcoat Agent - ATW (PT) Date Thursday, May 7, 2026 Entity ... Direct passengers through Customs, Immigration, and Quarantine. * Maintain a highly visible ...

Air Export Agent will serve in an operations capacity, responsible for processing export shipments ... customs/regulatory documents. * Accurate and timely data entry into our operating system.

General information Job Title Prospect RON Cabin Agent - MKE Date Wednesday, June 3, 2026 Entity ... Must be able to obtain credentials required as per airport or state or customs requirements.

Airport Customer Service Agent - ATW

Appleton, WI · On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Thursday, May 7, 2026 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

CWA Airline Customer Service Agent

Mosinee, WI

$15.25 - $20.50/hr

Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and ...

General information Job Title Airport Customer Service Agent - MSN Date Tuesday, June 2, 2026 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Showing results 1-20

Customs Agent information

See Wisconsin salary details

$35.8K

$114.5K

$137.8K

How much do customs agent jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customs agent in Wisconsin is $114,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,800.00 and $136,300.00 per year, depending on experience, location, and employer.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

What are Customs Agents?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What are the most common challenges Customs Agents face when processing shipments, and how can new hires prepare for them?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What are the key skills and qualifications needed to thrive as a Customs Agent, and why are they important?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

How much do US customs agents get paid?

US Customs Agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and level of seniority. Entry-level agents may start at lower wages, while experienced agents or those in supervisory roles can earn higher salaries, often supplemented with benefits and overtime opportunities.

What qualifications do you need to be a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, and some positions require post-secondary education or specialized training. Relevant skills include attention to detail, communication, and knowledge of customs regulations; passing background checks and obtaining necessary certifications or licenses may also be required depending on the jurisdiction.

How much do custom agents make a year?

Customs agents typically earn a median annual salary of around $40,000 to $60,000, depending on experience, location, and employer. Experienced agents or those working in high-demand areas can earn higher wages, and some may receive benefits such as overtime pay and certifications that enhance earning potential.

Is it hard to become a CBP agent?

Becoming a Customs and Border Protection (CBP) agent requires meeting specific eligibility criteria, passing written exams, physical fitness tests, background checks, and completing training at the Federal Law Enforcement Training Center. The process is competitive and involves multiple steps, but with proper preparation and qualifications, it is achievable.
What are popular job titles related to Customs Agent jobs in Wisconsin? For Customs Agent jobs in Wisconsin, the most frequently searched job titles are:
Infographic showing various Customs Agent job openings in Wisconsin as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $114,467 per year, or $55 per hour.

$23.36 - $31.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Job Title: Air Export Agent

Job Location: Milwaukee, WI

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

As an Air Export Agent, you will be responsible for the movement of our customer's air export shipments.  You will coordinate and be the main point of contact for our outbound Air Export shipments from initial customer contact to final destination. 

Key Responsibilities:

  • Coordinate and ensure timely bookings with airline on customer behalf 
  • Prepares export documentation, including entry into computer operations program, in accordance to country requirements 
  • Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer 
  • Compliant filing of AES (automated export system) with US customs  
  • Responsible for timely completion of export documents and coordinate with both customer,  warehouse, airlines, gateway operations, and dispatch for timely movement of cargo 
  • Ongoing communication with customer and overseas offices in regards to shipment movement 
  • Follow-up with airline to keep track of departure information and updates 
  • Responsible for file level profitability
  • Audit charges for accuracy prior to sending to accounting for payment 
  • Confirm payment responsibility (depending on terms) and audit credit status if needed 
  • Ensure customer profiles are accurate and updated 
  • Other duties as assigned

Skills / Requirements:

  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook) preferred
  • Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
  • Cargo Wise systems knowledge is a plus
  • Hazmat certification is a plus

Pay Range: $23.36 - $31.14/hr. (Based on Experience)


Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Employment Type: FULL_TIME