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Customs Agent Jobs in Hawaii (NOW HIRING)

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Unifi

Customer Service Agent/WS-OGG

Kahului, HI · On-site

$15.50 - $20.75/hr

General information Job Title Customer Service Agent/WS-OGG Date Sunday, July 19, 2026 Entity Unifi ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Customer Service Agent/WS-KOA

Kailua, HI · On-site

$16.25 - $21.50/hr

General information Job Title Customer Service Agent/WS-KOA Date Wednesday, July 15, 2026 Entity ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Unifi

Airport Customer Service Agent (Delta) - KOA

Kailua, HI · On-site

$16.25 - $21.50/hr

General information Job Title Airport Customer Service Agent (Delta) - KOA Date Sunday, July 19 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

HPL-APOLLO LLC

Warehouse Agent

Honolulu, HI · On-site

$16 - $19/hr

Warehouse Agent Apollo Freight HI - Honolulu, HI 96819 Overview Salary Range $16.00 - $19.00 Hourly ... Customs Border Protection (USCBP) regulations. * Adhere to all safety rules and communicate any ...

Unifi

Airport Sky Cap Agent PT (DL) - KOA

Kailua, HI · On-site

General information Job Title Airport Sky Cap Agent PT (DL) - KOA Date Wednesday, January 21, 2026 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Airport Customer Service Agent (ALASKA) LIH-PT

Lihue, HI · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent (ALASKA) LIH-PT Date Sunday, June 21 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

1051 OGG ALASKA CUSTOMER SERVICE AGENT FT/AM

Kahului, HI · On-site

$15.50 - $20.75/hr

General information Job Title 1051 OGG ALASKA CUSTOMER SERVICE AGENT FT/AM Date Thursday, July 9, ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Showing results 1-20

All JobsCustoms Agent JobsCustoms Agent Jobs in Hawaii

Customs Agent information

See Hawaii salary details

$36.9K

$117.8K

$141.8K

How much do customs agent jobs pay per year?

As of Jul 30, 2026, the average yearly pay for customs agent in Hawaii is $117,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,700.00 and $140,300.00 per year, depending on experience, location, and employer.

How do I become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs or border protection agencies. Some positions may require passing written exams and demonstrating knowledge of customs laws, security procedures, and relevant software tools.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

What are Customs Agents?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What are the most common challenges Customs Agents face when processing shipments, and how can new hires prepare for them?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What are the key skills and qualifications needed to thrive as a Customs Agent, and why are they important?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

How much do US customs agents get paid?

US Customs Agents, also known as Customs and Border Protection officers, typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and rank. They often require background checks, training, and may work irregular hours or shifts. Salaries can increase with seniority, specialized skills, and additional certifications.

Is it hard to become a CBP agent?

Becoming a Customs and Border Protection (CBP) agent requires meeting specific eligibility criteria, passing written exams, physical fitness tests, background checks, and completing training at the Federal Law Enforcement Training Center. The process is competitive and involves multiple steps, but with proper preparation and qualifications, it is achievable.

What does a customs agent do?

A customs agent is responsible for inspecting and clearing goods and travelers through customs at borders or ports of entry. They verify documentation, ensure compliance with regulations, and may use tools like scanners or databases to detect prohibited items or fraud. The role often requires knowledge of customs laws and attention to detail.
What are popular job titles related to Customs Agent jobs in Hawaii? For Customs Agent jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customs Agent jobs in Hawaii look for? The top searched job categories for Customs Agent jobs in Hawaii are:
What cities in Hawaii are hiring for Customs Agent jobs? Cities in Hawaii with the most Customs Agent job openings:
What are popular job titles related to Customs Agent jobs in HI? For Customs Agent jobs in HI, the most frequently searched job titles are:
Customs Agent jobs near you
Infographic showing various Customs Agent job openings in Hawaii as of July 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $117,824 per year, or $56.6 per hour.

AAC - Full Time Customer Services Op Agent HNL

Aloha Air Cargo

Honolulu, HI • On-site

$21.22/hr

Full-time

Posted 23 days ago

Job description

Customer Service Operations Agent  (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international,  Coordinates with U.S. Customs, and other governmental agencies.  Accountable for charge transactions.  Requires good communication skills, both written and verbal, in English and recommended 25 wpm typing skills.

This position will interact with customers on a daily basis at the cargo counter and warehouse kiosk. Agents looking to work in this area should be able to work with a diverse group of customers and personalities, be calm under pressure and stress, and have good attention to detail. Agents should also be comfortable working around computers and technology. 

Employees are not able to bid into this position unless they have been trained and meet all of the requirements of a Customer Service Operations Agent  as follows:

1. Customer Service training (provided by the company) 

2. Jetstream training

3. Hazmat awareness, acceptance, handling, documentation & storage.

4. Manifest desk

5. Load room and/or International flights

CSOA who fail to maintain the requirements of the position or who have difficulties following the established processes leading to corrective counseling will be provided the option to step down to a Cargo Agent position if available. 

Due to operational need, if the company requires a current agent assigned to another area to cover as a Customer Service Operations Agent, they must first meet the minimum requirements as follows.

1. Customer Service training

2. Jetstream training

3. Hazmat awareness  

Addition of DG/Hazmat requirements under B. Cargo Agent (CA) Full-time and Part-time as follows:

All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour training course is provided to all agents which consist of recognition, acceptance, handling, documentation, and storage. This class is in addition to the DG Awareness class. A score of 95% must be received in order to pass this eight (8) hour training and to be considered qualified for receiving the DG Handling Premium, in addition to passing annual recurrent training. 

Employees who do not maintain a passing score for the annual recurrent training will not be allowed to process DG freight or receive the DG Handling Premium when bid into a position requiring the DG Handling Premium. 

Compensation

The pay rate for this position is $21.22 per hour.

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