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Customs Agent Jobs in Hawaii (NOW HIRING)

Unifi

Customer Service Agent/WS-KOA

Kailua Kona, HI · On-site

$15.75 - $21/hr

Customer Service Agent Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Customer Service Agent/WS-OGG

Kahului, HI · On-site

$16 - $21.25/hr

Customer Service Agent Unifi Aviation, LLC is looking for a Customer Service Agent in Kahului ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Customer Service Agent/WS-HNL

Honolulu, HI · On-site

$15.25 - $20.50/hr

Customer Service Agent/WS-HNL Unifi Aviation, LLC is seeking a Customer Service Agent for a ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Unifi

Airport Baggage Service Agent -Part Time

Kahului, HI · On-site

$15.50 - $19.50/hr

Airport Baggage Service Agent - Part Time Unifi Aviation, LLC is looking for a part-time Airport ... Must be able to obtain credentials required as per airport or state or customs requirements.

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Unifi

Airport Baggage Service Agent-LIH/PT

Lihue, HI · On-site

$16/hr

Airport Baggage Service Agent-LIH/PT Unifi Aviation, LLC is looking for an Airport Baggage Service ... Must be able to obtain credentials required as per airport or state or customs requirements.

Unifi

Airport Customer Service Agent (ALASKA) LIH-PT

Lihue, HI · On-site

$15.25 - $20.50/hr

Airport Customer Service Agent (ALASKA) LIH-PT Unifi has decades of experience in the aviation ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Aloha Air

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$15.25 - $20.50/hr

... Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, coordinates with U.S. Customs, and other governmental agencies. Accountable for ...

New

Aloha Air Cargo

AAC - FT/PT Cargo Agent ITO

Hilo, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... S. Customs and Border Protection seal. • Possess a valid driver's license • Must be able to ...

Unifi

Customer Service Agent/WS-OGG

Kahului, HI · On-site

$15.50 - $20.75/hr

General information Job Title Customer Service Agent/WS-OGG Date Sunday, July 19, 2026 Entity Unifi ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

HPL-APOLLO LLC

Warehouse Agent

Honolulu, HI · On-site

$16 - $19/hr

Warehouse Agent Apollo Freight HI - Honolulu, HI 96819 Overview Salary Range $16.00 - $19.00 Hourly ... Customs Border Protection (USCBP) regulations. * Adhere to all safety rules and communicate any ...

Unifi

Customer Service Agent/WS-HNL

Honolulu, HI · On-site

$15.25 - $20.50/hr

General information Job Title Customer Service Agent/WS-HNL Date Sunday, July 19, 2026 Entity Unifi ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Showing results 1-20

All JobsCustoms Agent JobsCustoms Agent Jobs in Hawaii

Customs Agent information

See Hawaii salary details

$36.9K

$117.8K

$141.8K

How much do customs agent jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customs agent in Hawaii is $117,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,700.00 and $140,300.00 per year, depending on experience, location, and employer.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

How do you become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.

How much money do customs agents make?

Customs agents typically earn a median annual salary of around $50,000 to $60,000, with experienced agents or those in high-cost areas earning higher wages. Salaries can vary based on location, experience, and certifications, and the job often involves working in security screening and inspection environments.

What is a customs agent?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What challenges do customs agents face when processing shipments?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What skills and qualifications are needed to be a customs agent?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

Is it hard to become a Customs Agent?

Becoming a Customs Agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can be competitive and may involve physical and written exams, but with the right qualifications and preparation, it is achievable.
What are popular job titles related to Customs Agent jobs in Hawaii? For Customs Agent jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customs Agent jobs in Hawaii look for? The top searched job categories for Customs Agent jobs in Hawaii are:
What cities in Hawaii are hiring for Customs Agent jobs? Cities in Hawaii with the most Customs Agent job openings:
What are popular job titles related to Customs Agent jobs in HI? For Customs Agent jobs in HI, the most frequently searched job titles are:
Customs Agent jobs near you
Infographic showing various Customs Agent job openings in Hawaii as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $117,824 per year, or $56.6 per hour.

Customer Service Agent/WS-KOA

Unifi

Kailua Kona, HI • On-site

$15.75 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Agent

Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non-exempt position in Kailua-Kona, Hawaii. The P.M. shift is available Monday through Sunday.

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits:

  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:

  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:

  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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