Customer Value Manager Jobs in Iowa (NOW HIRING)

We are an equal opportunity employer looking for a leader to be primarily responsible for customer interactions with our products, solutions, and services that best meet their needs with our instrument products and solutions for continued success.

This role is intended to work globally with customers, sales, world area marketing, and engineering to provide solutions with our current products, support the development and/or management of new products or solutions, ensuring the competitiveness of existing products and set the direction and policies for sales activities, and manages the execution of these plans. 

As the global product expert, you will bring forward and champion these opportunities across the business. Your primary responsibilities would be customer and sales channel interactions to position our products, solutions and services to best meet the market needs

This role will be based in our Marshalltown, Iowa location. In this role, you will work globally with customers, sales, world area marketing, and engineering team members will be responsible to drive technical differentiation and drive business opportunities for the instruments product portfolio and manage the solutions with the current products. You will work closely with product managers to articulate product needs and define, develop, and launch new products, product modifications, and strategies to increase market share and expand into new markets.

Emerson offers generous benefits, and flexible work schedules, and we are committed to a diverse workforce!

In This Role, Your Responsibilities Will Be: 

• Understand Portfolio Uses in the Market
  • Maintain knowledge base of competitive products on the market
  • Understanding Customer Use cases for product expansions
  • Finding new opportunities for existing products in existing or new markets
  • Travel to customer sites for face-to-face interaction
• Improve financial performance
  • Profitability improvement, supply chain resiliency, global reach
  • Lead time initiatives
  • Product enhancements and reinventions to extend the product lifecycle
  • Assist in the analysis of business trends, such as bookings, market participation, run rates, quote conversion rates, etc., and propose corrective strategies where applicable.
  • Work with country sales organizations to develop and ensure Product tiering strategies are implemented at the country level to improve wins in both volume and profit
• Drive Product Awareness and Technical Expertise
  • Act as Product spokesperson, create technical papers, speak at trade shows, sharing success stories
  • Work with marcom on sales collateral to extend product awareness in the marketplace
  • Develop user documentation and marketing material
  • Serve as subject matter expert to solve issues
  • Train Sales and Service personnel (product and market segment focus)
  • Train Education Services personnel and support coursework development

Who You Are: 

Has a track record of exceeding goals optimally. Pushes self and helps others achieve results.  Encourages the open expression of diverse ideas and opinions.

For This Role, You Will Need: 

• Bachelor's Degree in Engineering or Marketing with 3+ years industry experience OR 6+ years relevant industry experience (in lieu of degree]
• Solid understanding of commercial and technical applications of control valve instruments and similar products.
• Engineering background or related experience needed to investigate and develop customer application/product needs, conduct competitive analysis, and develop product specifications and general product improvements consistent with market needs.
• Experience in process engineering, sales, or marketing.
• Understand process control or similar business, have a good knowledge of the marketplace, competitive product customers, and applications.
• Solid understanding of commercial and technical applications of control valves or similar products.
• Ability to effectively communicate with technical experts and non-technical salespeople.
• Capable of developing strong global relationships.
• Strong communication skills to create a clear vision, customer value proposition, and sales intermediary value proposition.
• Strong organizational skills.
• Ability to maintain a keen attention to detail, multitask, and work well under pressure.
• Legal authorization to work in the United States - sponsorship will not be provided for this position.

Preferred Qualifications That Set You Apart:  

• MBA
• 6+ years of industry experience

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensure syou have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values. 

Our Location:

Marshalltown, Iowa, combines the charm of a close-knit community with the conveniences of a thriving city. Located in central Iowa, less than an hour from both Des Moines and Ames, Marshalltown offers easy access to urban amenities while providing a variety of local outdoor recreation activities like hiking, biking, golf, swimming, and exploring local parks. With its affordable cost of living, excellent schools, and vibrant diverse local culture, Marshalltown is a welcoming place to call home!

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WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.   

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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