Customer Transport Jobs (NOW HIRING)

Location: Boone, North Carolina | Full-Time | Shifts Vary

As a Transport Aide at UNC Health Appalachian, you will play a vital role in supporting patient care by ensuring safe, timely transportation throughout the facility. You will interact directly with patients and families while contributing to a positive and compassionate care experience.

• Compensation: Starting pay begins at $16.00/hour, based on experience, education, and internal equity
• Schedule: Variable shifts including days, evenings, nights, weekends, and holidays
• Benefits: Comprehensive medical/dental/vision coverage, retirement with employer match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts

• Safely transport patients to and from diagnostic testing, procedures, inpatient units, and discharge areas
• Assist patients in and out of beds, wheelchairs, and vehicles using proper equipment (stretchers, slide boards, lifts)
• Support patient check-in and discharge processes
• Communicate effectively with transport dispatch, nursing, and clinical teams
• Ensure patient safety, dignity, and comfort throughout transport
• Assist with non-clinical equipment handling while following safety protocols
• Monitor lobby and parking areas to support patients and visitors

• High school diploma or GED preferred (not required)

Experience:

• Previous experience in a hospital or healthcare setting preferred

Licenses/Certifications:

• CPR Certification (may be obtained upon hire)

Skills & Abilities:

• Strong communication and interpersonal skills
• Ability to follow written and verbal instructions accurately
• Basic reading, writing, and counting skills
• Demonstrated teamwork, reliability, and customer service
• Physical capability to perform demanding tasks

• Frequent lifting, carrying, pushing, and pulling (up to and exceeding 300 lbs with equipment)
• Prolonged standing, walking, and occasional sitting throughout shifts
• Frequent bending, squatting, kneeling, twisting, and reaching
• Continuous hand, finger, and wrist dexterity
• Frequent patient mobilization and physical assistance
• Regular exposure to bloodborne pathogens and healthcare hazards
• Exposure to electrical/mechanical equipment, chemicals, and uneven surfaces
• Irregular hours including days, evenings, nights, weekends, holidays, and emergencies

• Career Growth: Opportunities to advance into clinical or patient care roles
• Impactful Work: Directly support patient flow and contribute to safe, efficient care delivery
• Team Environment: Work alongside a collaborative and mission-driven healthcare team
• Community & Lifestyle: Live and work in Boone, NC — a vibrant mountain community with outdoor adventure and strong local culture

About UNC Health Appalachian It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."

About UNC Health UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.