IT Director
Buffalo, NY · On-site
IT Director Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
IT Director
Buffalo, NY · On-site
IT Director Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
IT Director
Burlington, MA · On-site
What You'll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
IT Director
Burlington, MA · On-site
What You'll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
IT Director
Hatillo, PR · On-site
Director of Information Technology & Business Systems Position Summary The Director of Information ... and customer service. • Establish project governance, prioritization frameworks, budgets ...
IT Director
Hatillo, PR · On-site
Director of Information Technology & Business Systems Position Summary The Director of Information ... and customer service. • Establish project governance, prioritization frameworks, budgets ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
IT Director
Baltimore, MD · On-site
The Information Technology ("IT") Director serves as the senior leader responsible for the vision ... Experience with ERP, CRM, and eCommerce platforms, including integration and optimization.
IT Director
Baltimore, MD · On-site
The Information Technology ("IT") Director serves as the senior leader responsible for the vision ... Experience with ERP, CRM, and eCommerce platforms, including integration and optimization.
IT Director
Hatillo, PR · On-site
Director of Information Technology & Business Systems Position Summary The Director of Information ... Ensure seamless integration across Sales, Customer Service, Production, Supply Chain, Finance, and ...
IT Director
Hatillo, PR · On-site
Director of Information Technology & Business Systems Position Summary The Director of Information ... Ensure seamless integration across Sales, Customer Service, Production, Supply Chain, Finance, and ...
IT Director
Burlington, MA · On-site
What Youll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
IT Director
Burlington, MA · On-site
What Youll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
IT Director
Buffalo, NY · On-site
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
Quick apply
IT Director
Buffalo, NY · On-site
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
IT Director
Buckeye, AZ · On-site
$150K/yr
Seeking a proven IT Director* Job Summary: Establishes and directs strategic long-term goals ... Select, design, develop, and implement suitable technology/systems to optimize the customer ...
Quick apply
IT Director
Buckeye, AZ · On-site
$150K/yr
Seeking a proven IT Director* Job Summary: Establishes and directs strategic long-term goals ... Select, design, develop, and implement suitable technology/systems to optimize the customer ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
What You'll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
Quick apply
What You'll Accomplish The IT Director will provide strategic and operational leadership across ... and customer-focused service. * Manage technology budgets, resources, priorities, and investments ...
IT Director
Charlotte, NC · On-site
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
IT Director
Charlotte, NC · On-site
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
IT Director
Tempe, AZ · On-site
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
IT Director
Tempe, AZ · On-site
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Quick apply
The IT Director will establish operational standards, processes, and governance that improve ... Drive a culture of customer service, accountability, and continuous improvement within the IT team. ...
Operational Technology Director
Logan, UT · On-site
$143K - $200K/yr
As the Operational Technology (OT) Director , you are the strategic leader of everything that keeps ... You own OT as a product and a service: its roadmap, its outcomes, its customers, and its economics.
Operational Technology Director
Logan, UT · On-site
$143K - $200K/yr
As the Operational Technology (OT) Director , you are the strategic leader of everything that keeps ... You own OT as a product and a service: its roadmap, its outcomes, its customers, and its economics.
IT Director Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
IT Director Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
Quick apply
IT Director Charlotte, NC or Buffalo, NY -- Hybrid | Full Time | Corporate / Information Technology ... Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of ...
Customer Technology Director information
See salary details
$39K - $53.3K
6% of jobs
$53.3K - $67.6K
2% of jobs
$67.6K - $82K
4% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$82K - $96.3K
14% of jobs
$96.3K - $110.6K
16% of jobs
The median wage is $122K / yr.
$110.6K - $124.9K
10% of jobs
$124.9K - $139.2K
18% of jobs
$144.3K is the 75th percentile. Wages above this are outliers.
$139.2K - $153.5K
15% of jobs
$153.5K - $167.9K
6% of jobs
$167.9K - $182.2K
4% of jobs
$182.2K - $196.5K
5% of jobs
$39K
$123.3K
$196.5K
How much do customer technology director jobs pay per year?
As of Sep 11, 2026, the average yearly pay for customer technology director in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Customer Technology Director jobs?
For Customer Technology Director jobs, the most frequently searched job titles are:
IT Director
Buffalo, NY • On-site
Affinity Group
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
IT Director
Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology
About Us
Affinity Group is one of the fastest-growing food sales and marketing agencies in North America. The company represents major food brands and partners with distributors and operators across its Food Service and Retail divisions. Our stated purpose is "Your Bridge to Success."Position Summary
The IT Director leads Affinity Group's day-to-day technology operations, keeping systems, networks, and business applications running reliably across a hybrid, multi-office workforce. This role oversees IT support, infrastructure, security, and vendor relationships, and partners with leadership across the Food Service and Retail divisions to plan and deliver technology that supports the business.
Scope of the Role
Affinity Group is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment decisions are based on qualifications, merit, and business need.
Pay Range: $120,000- $135,000
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
Charlotte, NC or Buffalo, NY - Hybrid | Full Time | Corporate / Information Technology
About Us
Affinity Group is one of the fastest-growing food sales and marketing agencies in North America. The company represents major food brands and partners with distributors and operators across its Food Service and Retail divisions. Our stated purpose is "Your Bridge to Success."Position Summary
The IT Director leads Affinity Group's day-to-day technology operations, keeping systems, networks, and business applications running reliably across a hybrid, multi-office workforce. This role oversees IT support, infrastructure, security, and vendor relationships, and partners with leadership across the Food Service and Retail divisions to plan and deliver technology that supports the business.
Scope of the Role
- People Supported: About 850 people across the organization.
- Offices: 41 offices, each fronted by its own firewall.
- Wireless & Switching Sites: 36 of those offices with local switching and wireless on site, covering 33 switches and 63 access points.
- Servers: About a dozen Windows servers on two hypervisors at two sites, plus two domain controllers and a Remote Desktop farm.
- Team: Two IT technicians as direct reports. MSP
- Regions: Six U.S. regions, plus Canada, plus two acquired companies that currently keep their own systems.
- IT Operations: Manage day-to-day IT operations, including network, server, endpoint, and cloud infrastructure across all Affinity Group offices.
- Support & Help Desk: Lead and prioritize the IT help desk function, ensuring timely resolution of employee support requests and tracking recurring issues.
- Systems Administration: Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of-business applications), coordinating upgrades, integrations, and access management.
- Security & Compliance: Implement and maintain data security, backup, and disaster recovery practices; monitor for vulnerabilities and coordinate remediation.
- Vendor & Third-Party Risk: Manage relationships with IT vendors, the managed service provider, and telecom/internet carriers, including contract renewals, performance, and assessment of third-party security and business risk.
- Budget & Planning: Plan and track the IT budget, evaluate new tools and equipment purchases, and recommend cost-effective solutions.
- Projects: Lead technology rollouts (new hardware, software, or office setups) from planning through deployment and training.
- AI Governance: Own governance of AI-assisted tools and automation used within IT, ensuring their use follows Affinity Group's AI and development policies and gets appropriate review.
- Strategy & Growth: Partner with senior leadership on the IT roadmap and budget as the business grows, including evaluating what stays in-house versus with outside partners.
- Cross-Team Collaboration: Partner with Sales, Marketing, and Operations leaders across both divisions to understand technology needs and support regional teams.
- Documentation & Training: Maintain documentation for systems, processes, and IT policies, and train employees on tools and security best practices.
- Bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience.
- Prior experience managing IT operations, systems administration, or a help desk/support function.
- Microsoft 365 and Microsoft Entra ID administration, including Exchange Online, SharePoint, Teams, and licensing.
- Microsoft Intune and Windows endpoint management.
- Windows Server, Active Directory, Group Policy, Hyper-V, and Remote Desktop Services.
- Backup and recovery, and infrastructure monitoring.
- Business network administration across many small offices, including Cisco Meraki firewalls, Aruba Instant On switching and wireless, and domain name service.
- Endpoint and email security, multi-factor authentication, and a password vault.
- Microsoft Azure at a small-business scale, including scheduled automation and secret storage.
- IT service management in a help desk platform, including assets, change, and a knowledge base.
- PowerShell scripting, source control, and AI-assisted automation.
- Vendor and license management for hardware, software, and telecommunications.
- Strong written and verbal communication, with the ability to explain technical topics to non-technical staff.
- Proactive, detail-oriented, and comfortable managing multiple priorities across a distributed, multi-office organization.
- Microsoft certifications relevant to this environment (e.g., Microsoft 365 Certified: Administrator Expert, Azure Administrator Associate, or Security Operations Analyst Associate).
- ITIL Foundation, for IT service management practice.
- PMP or a similar project management certification.
- A security certification such as CompTIA Security+ or (ISC)² SSCP/CISSP.
- Full-time schedule; hybrid work arrangement with in-office days at the assigned location.
- Availability for occasional after-hours or on-call support for critical system issues.
- Some travel to regional offices may be required.
- Prolonged computer work.
- Medical, dental, and vision coverage.
- 401(k) retirement plan.
- Paid time off and company holidays.
Affinity Group is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment decisions are based on qualifications, merit, and business need.
Pay Range: $120,000- $135,000
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.