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Customer Survey Agent Jobs (NOW HIRING)

Senture

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Military veterans and military spouses bring essential experience to our ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

Clipboard Health

Customer Support Team Lead

$30K - $100K/yr

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance ... survey responses, and your own ticket observations * Occasionally handling angry customer ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

Clipboard Health

Customer Support Team Lead

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance ... survey responses, and your own ticket observations * Occasionally handling angry customer ...

Percepta

Customer Experience Specialist

Melbourne, FL

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

TTEC

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... a CXS Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, Youll: * Provide an exceptional customer experience with a ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

TTEC

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... a CXS Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, Youll: * Provide an exceptional customer experience with a ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... CXS - Inquiry Agent (CSXI) as needed. Customer interaction will be accomplished through a ... survey scores. During a Typical Day, You'll: * Provide an exceptional customer experience with a ...

Clever Real Estate

Customer Success Specialist II

$54K - $59K/yr

When a customer has a complaint, a dispute with an agent, or a problem too complex for our ... Monitor all customer survey responses, follow up with customers reporting a negative experience ...

Clever Real Estate

Customer Success Specialist II

$54K - $59K/yr

When a customer has a complaint, a dispute with an agent, or a problem too complex for our ... Monitor all customer survey responses, follow up with customers reporting a negative experience ...

TP Services

Customer Service Agent

$15.75 - $21.25/hr

... Customer Service Agent , you'll be the voice of our clients-handling both inbound and outbound ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

Tp

Customer Service Agent

$15.75 - $21.25/hr

... Customer Service Agent , you'll be the voice of our clients-handling both inbound and outbound ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

Tp

Customer Service Agent

$15.75 - $21.25/hr

... Customer Service Agent , you'll be the voice of our clients-handling both inbound and outbound ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

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Customer Survey Agent information

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$9

$18

$27

How much do customer survey agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer survey agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Survey Agent jobs?

Cities with the most Customer Survey Agent job openings:

What states have the most Customer Survey Agent jobs?

States with the most job openings for Customer Survey Agent jobs include:

What are popular job titles related to Customer Survey Agent jobs?

For Customer Survey Agent jobs, the most frequently searched job titles are:

Infographic showing various Customer Survey Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Remote

Senture
1 - 5K employees
Learn more about Sentureexternal

$15.75 - $21.25/hr

Other

Re-posted 11 days ago

Senture rating

5.7

Company rating: 5.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

42nd of 72 rated call and contact centers

Job description

Customer Service Agent

Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply

We're excited to share this opportunity as part of our talent pipeline for upcoming roles. While this position may not be immediately available, we're actively identifying top talent for future openings.

As a Customer Service Agent, you'll be the voice of our clients—handling both inbound and outbound calls with professionalism and care. You'll use web-based tools to resolve inquiries efficiently, ensuring every customer interaction is smooth, helpful, and positive. If you're passionate about delivering great service and thrive in a fast-paced environment, we'd love to hear from you!

Important: You must complete assessments. Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications
  • High School Diploma or GED
  • Prior call center or customer service experience highly desired
  • Effective verbal and written communication skills
  • Ability to multi-task
  • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
  • Ability to sit for extended periods of time
  • Ability to successfully pass a background investigation and drug screen
  • Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

  • Enclosed and secure work area with zero distractions
  • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
  • Must be able to meet the minimum internet speed requirements of the program.
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.
Responsibilities
  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Document each customers inquiry information into a database.
  • Verify customers information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance.
  • Outbound calling for surveying to obtain client specific information.
  • Shift and Schedule adherence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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