ZipRecruiter

Log In

1

Customer Survey Agent Jobs (NOW HIRING)

Senture

Customer Service Agent

$15.75 - $21.25/hr

As a Customer Service Agent , you'll be the voice of our clients-handling both inbound and outbound ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

Senture

Customer Service Agent

$15.75 - $21.25/hr

As a Customer Service Agent , you'll be the voice of our clients-handling both inbound and outbound ... Outbound calling for surveying to obtain client specific information. * Shift and Schedule ...

Atira Hotels

Front Desk Agent

Willowbrook, IL · On-site

Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Atira Hotels

Front Desk Agent

Marysville, MI · On-site

Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Atira Hotels

Front Desk Agent

Schaumburg, IL · On-site

$16.50 - $18/hr

Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Work Location ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Atira Hotels

Front Desk Agent

Milwaukee, WI · On-site

$16 - $17/hr

Front Desk Agent Join the Atira Hotels Family and Build a Legacy of Hospitality! Work Location ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Atira Hotels

Front Desk Agent

Marysville, MI · On-site

$13 - $16.50/hr

Front Desk Agent Join the Atira Hotels Family and Build a Legacy of Hospitality! Job Details Work ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Atira Hotels

Front Desk Agent

Willowbrook, IL · On-site

$16 - $17.50/hr

Front Desk Agent Join the Atira Hotels Family and Build a Legacy of Hospitality! Job Details * Work ... Inform customers of credit holds and conduct customer surveys. * Interact with guests regarding ...

Horizons East

Leasing Agent

Wichita, KS · On-site

$15 - $18/hr

We are seeking a highly motivated and customer-focused Leasing Agent to join our team. Job Summary ... Conducting market surveys to ensure competitive pricing and maximizing occupancy * Screening ...

Unifirst

Customer Service Agent

San Antonio, TX · On-site

$13 - $17.50/hr

The Agent is responsible for managing accounts, resolving inquiries, and processing transactional ... Meet key performance metrics, including customer satisfaction surveys, QA interaction scores ...

Unifirst

Customer Service Agent

San Antonio, TX · On-site

$13 - $17.50/hr

The Agent is responsible for managing accounts, resolving inquiries, and processing transactional ... Meet key performance metrics, including customer satisfaction surveys, QA interaction scores ...

UniFirst

Customer Service Agent

San Antonio, TX · On-site

$14 - $18.75/hr

The Agent is responsible for managing accounts, resolving inquiries, and processing transactional ... Meet key performance metrics, including customer satisfaction surveys, QA interaction scores ...

previous page

Showing results 41-60

All JobsBusiness JobsMarketing JobsMarket Research Manager JobsCustomer Survey Agent Jobs

Customer Survey Agent information

See salary details

$9

$18

$27

How much do customer survey agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer survey agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Survey Agent jobs?

Cities with the most Customer Survey Agent job openings:

What states have the most Customer Survey Agent jobs?

States with the most job openings for Customer Survey Agent jobs include:

What are popular job titles related to Customer Survey Agent jobs?

For Customer Survey Agent jobs, the most frequently searched job titles are:

Infographic showing various Customer Survey Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Experience Analyst

Ormond Beach, FL • On-site

Security First Managers LLC
Insurance Services • 51 - 200 employees
Learn more about Security First Managers LLCexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

The Customer Experience Analyst is responsible for managing Customer Support Voice of the Customer (VoC) and Quality Assurance/Quality Control (QA/QC) programs, analyzing customer feedback and operational performance data, and delivering insights that drive continuous improvement in service quality and customer satisfaction.
Key Responsibilities

  • Own and manage Customer Support VoC programs, including customer surveys, feedback analysis, reporting, and follow-up activities.
  • Develop dashboards, reports, and actionable insights to support Customer Support leadership decision-making.
  • Conduct quality reviews of customer interactions across email, chat, and phone channels to evaluate service quality and identify improvement opportunities.
  • Facilitate QA calibration activities and partner with leadership to improve performance consistency.
  • Administer the customer and agent support portal, including issue intake, tracking, reporting, and coordination of urgent system fixes.
  • Analyze customer feedback and operational data to identify trends, service gaps, and opportunities to enhance the customer experience.
  • Partner with Customer Support leadership, Learning & Development, and other business areas to implement process improvements, training resources, and performance support materials.
  • Promote adherence to established procedures, company policies, and regulatory requirements while maintaining strict confidentiality standards.
  • Support emergency response operations during weather events, natural disasters, or other critical incidents affecting customers, including working additional hours as needed.
  • Perform other duties as assigned and maintain effective working relationships in support of a collaborative, inclusive, and customer-focused work environment.

Minimum Requirements:
High School Diploma or equivalent
Two (2) years experience in customer experience, quality assurance, contact center, or customer service
OR an equivalent combination of education, certification, training, and/or experience
Certifications and Licenses:
Florida property & casualty (P&C) 440 license or ability to obtain within 90 days of employment
Insurance industry designations or trade certifications as required
May be required to possess a valid state of Florida driver's license
Why You'll Love Working Here
We're serious about our workbut we also believe work should be enjoyable.
Our offices were designed with our team members in mind and includes:
State-of-the-art fitness center
Complimentary chef-prepared lunches monthly
Beautiful walking trail around our offices
Team Member appreciation events throughout the year
Food truck events featuring local favorites
Professional development, mentoring, and continuing education
Competitive benefits package including medical, dental, vision, paid time off, 401(k), and more
At Security First, you'll find a collaborative culture where people genuinely enjoy working together and where your expertise is valued.

Apply