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Customer Support Jobs in San Ramon, CA (NOW HIRING)

Rogo

Customer Support Specialist

San Francisco, CA · On-site

$90K - $110K/yr

The Role Rogo is seeking our first Customer Support Specialist to be a key player on our fast-paced Support team, ensuring we deliver an exceptional experience for our clients. You will provide ...

Padlet

Customer Support Associate

San Francisco, CA · On-site

$20.50 - $28.25/hr

Customer Support Representative Padlet is building software for a good education. A good education is one that inspires curiosity, creativity, and community. Our software enables that through visual ...

unitQ

Customer Support Specialist

San Francisco, CA

$21.25 - $28.50/hr

About the Opportunity We're looking for a Customer Support Specialist who can problem-solve on their feet, gather technical information from nontechnical people, communicate resolutions to ...

unitQ

Customer Support Specialist

San Francisco, CA · On-site

$21.25 - $28.50/hr

About the Opportunity We're looking for a Customer Support Specialist who can problem-solve on their feet, gather technical information from nontechnical people, communicate resolutions to ...

unitQ

Customer Support Specialist

San Francisco, CA · On-site

$21.25 - $28.50/hr

About the Opportunity We're looking for a Customer Support Specialist who can problem-solve on their feet, gather technical information from nontechnical people, communicate resolutions to ...

Reach Capital

Customer Support Associate

San Francisco, CA · On-site

$20.50 - $28.25/hr

Customer Support Representative Padlet is building software for a good education. A good education is one that inspires curiosity, creativity, and community. Our software enables that through visual ...

Air Apps

Customer Support Specialist

San Francisco, CA · On-site

$21K - $30K/yr

The Role As a Customer Support Specialist, you will act as the voice of Air Apps for our global customer base, ensuring a high-quality and consistent user experience across our iOS applications. This ...

Ariat

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

C3 AI

Director, Customer Support

Redwood City, CA

C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class support for ...

C3 AI

Director, Customer Support

Redwood City, CA · On-site

$180K - $230K/yr

C3 AI C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class ...

Simera

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent PE

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent JO

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

New

Simera

Customer Support Agent CO

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent MX

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent AR

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Day Translations

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

As a Customer Support Representative, you will be the first to talk to our clients when they call to request service information or follow up on a project. The ideal candidate has experience in ...

Adverb

Customer Support Engineer

San Francisco, CA · On-site

We're continuing to build our Customer Support team as we scale at Outset! You'll sit between our customers and our product. Day to day, that means owning a live queue of inbound product and account ...

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Showing results 21-40

All JobsCustomer Support JobsCustomer Support Jobs in San Ramon, CA

Customer Support information

See San Ramon, CA salary details

$13

$21

$31

How much do customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer support in San Ramon, CA is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.37 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in San Ramon, CA?

The most popular types of Customer Support jobs in San Ramon, CA are:

What are popular job titles related to Customer Support jobs in San Ramon, CA?

For Customer Support jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in San Ramon, CA look for?

The top searched job categories for Customer Support jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Customer Support jobs?

Cities near San Ramon, CA with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,618 per year, or $21.5 per hour.

Customer Support Specialist

San Francisco, CA • On-site

Rogo
See more jobs at Rogoexternal

$90K - $110K/yr

Full-time

Re-posted 11 days ago

Job description

Why Rogo
Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them.
This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
Our team is sharp, motivated, and deeply committed to Rogo's mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us.
The Role
Rogo is seeking our first Customer Support Specialist to be a key player on our fast-paced Support team, ensuring we deliver an exceptional experience for our clients. You will provide client support through chat and email to existing Rogo clients, working at the front lines to provide assistance to clients in need. Pain points and feedback surfaced directly informs product improvements as we continue to scale.
What You Will Own
  • Handle customer queries in our day-to-day support queues (chat and email), ensuring timely resolution of issues and adherence to SLAs.
  • Assist clients and teammates to diagnose root causes and provide clear workarounds where needed.
  • Contribute to operational efficiency and scalability by identifying process optimizations and automation.
  • Work collaboratively with our Customer Support Managers to streamline and scale support alongside Rogo clientele.
  • Work collaboratively across Product, Engineering, Sales and Post-Sales to ensure stakeholders are informed and have visibility into Support context.

What You Will Need
  • 1+ years of experience in customer support or user operations within a B2B SaaS or technology environment.
  • Highly ambitious, with a desire to be an early hire at a fast-growing company, with the opportunity to build out and influence a future team. You will be one of the first Rogo employees in the APAC region.
  • Exceptional organizational and prioritization skills within an ambiguous environment and high-volume queues.
  • Excellent verbal and written communication skills with a keen eye for detail.
  • Excitement and interest to stay up-to-date and interested within the financial and AI markets.
  • Analytical mindset with experience using data to inform operational decisions.
  • A passion for delivering a best-in-class customer experience and a relentless drive for operational excellence.
Who You Are
  • You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup.
  • You are ambitious. You have fun solving problems that others think are impossible.
  • You are curious. You find joy in learning about AI, technology, and finance.
  • You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity.
  • You are collaborative, organized, thoughtful, and kind.
Why Join Rogo?
  • Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous.
  • Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance.
  • A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale.
  • Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work.
  • Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust. If you're obsessed with AI, this is where it's happening.

Apply