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Customer Support Operations Manager Jobs in Remote, OR

Ardent

Care Advisor I

Coos Bay, OR · Remote

This is a hybrid role that blends high-touch customer support with rigorous backend operations. You ... Manage the backend tasks required to move members through healthcare processes, including ...

Prointegrate LLC

Be Seen First

CRM Operations Specialist ($28-$92/hr) REMOTE APPLY USING LINK

OR · Remote

$28 - $92/hr

Dear Applicant, Thank you for your interest in CRM Operations Specialist Role ($28 - $92 USD per hour) No previous AI experience needed Prointegrate, A Micro1 partner , is hiring for 1000 roles in ...

Ball Corporation

Mgr, Automation and Support Systems

OR · Remote

$98K - $141K/yr

Together with our global employees, customers, and partners, we're turning bold sustainability ... Standardize, enhance and improve reliability of facility support equipment. Including, but not ...

Koerber

Aftermarket Sales Manager

OR · Remote

You will pursue and manage service contracts and schedules, including annual renewals ... You will organize and lead ongoing support meetings with customer base to ensure satisfaction and ...

Bekaert

Technical Service Manager (Mining)

OR · Remote

$118K - $119K/yr

You ensure that our customers receive the highest level of technical support, that quality concerns ... Candidate will be working remotely , preferably be based in proximity to key customer operations or ...

Lumen Technologies

Senior Lead DevOps Engineer

OR · Remote

$133K - $170K/yr

... that support business growth. Collaborating across executive leadership, product management ... Supportive and collaborative management ability in a team environment, as well as proven customer ...

Agfa

DevOps Developer

OR · Remote

Support vulnerability scanning, dependency checks, container image scanning, secrets management ... Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value ...

AGFA

DevOps Developer

OR · On-site +1

Support vulnerability scanning, dependency checks, container image scanning, secrets management ... Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value ...

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Showing results 41-60

All JobsCustomer Support Operations JobsCustomer Support Operations Manager JobsCustomer Support Operations Manager Jobs in Remote, OR

Customer Support Operations Manager information

See Remote, OR salary details

$44.5K

$123.6K

$135.4K

How much do customer support operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer support operations manager in Remote, OR is $123,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,900.00 and $133,900.00 per year, depending on experience, location, and employer.

What is a customer support operations manager?

A Customer Support Operations Manager oversees the daily operations of a customer support team, ensuring efficient service delivery and customer satisfaction. Their responsibilities include managing support staff, optimizing workflows, implementing support technologies, and analyzing performance metrics. They also work to resolve escalated customer issues and develop strategies to improve the overall customer experience. This role is crucial for maintaining high standards in customer service and aligning support functions with business goals.

How does a customer support operations manager typically collaborate with other departments to improve customer experience?

A Customer Support Operations Manager frequently works cross-functionally with teams such as Product, Engineering, and Sales to relay customer feedback, identify recurring issues, and drive process improvements. By participating in regular meetings and sharing support data, they help prioritize feature requests and advocate for customers’ needs. This collaboration ensures that the customer support team is aligned with broader company goals and can proactively address pain points, ultimately enhancing the overall customer journey.

What are the key skills and qualifications needed to thrive as a customer support operations manager, and why are they important?

To thrive as a Customer Support Operations Manager, you need strong leadership abilities, analytical skills, and experience in customer service management, often supported by a relevant bachelor's degree. Familiarity with customer relationship management (CRM) software, support ticketing systems, and performance analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help you drive results and foster a positive customer-focused culture. These competencies ensure efficient operations, high customer satisfaction, and continual improvement in support processes.

What is the difference between Customer Support Operations Manager vs Customer Service Supervisor?

AspectCustomer Support Operations ManagerCustomer Service Supervisor
CredentialsRelevant experience, leadership skills, industry knowledgeCustomer service experience, communication skills
Work EnvironmentOversees multiple teams, strategic planningManages frontline support staff, daily operations
Employer & Industry UsageTech, retail, telecom companiesCall centers, retail stores, service providers
Search & Comparison IntentFocus on management, operations, strategyFocus on frontline support, team supervision

The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.

What cities near Remote, OR are hiring for Customer Support Operations Manager jobs?

Cities near Remote, OR with the most Customer Support Operations Manager job openings:

Infographic showing various Customer Support Operations Manager job openings in Remote, OR as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $123,556 per year, or $59.4 per hour.

Northern Regional Sales Manager - Weller

OR • Remote

Apex Tool Group, LLC
Manufacturing • 5 - 10K employees
Learn more about Apex Tool Group, LLCexternal

$79K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The Blueprint (Role Profile)

The Northern Regional Sales Manager - Weller, Military & Defense is responsible for owning sales growth, customer relationships, and channel execution across the assigned Northern U.S. territory, with a focused emphasis on military, defense, aerospace, government contractor, and related industrial end-user markets. This role owns customer-facing engagement with end users, distributors, manufacturer representatives, and strategic accounts; develops business opportunities within military and defense-focused channels; and drives profitable sales growth across the territory. 

Come build your future with us!

The Build (Responsibilities)
  • Own regional business plans to grow Weller sales across the Northern Region of North America, serving as the primary commercial contact for military, defense-related accounts to convert new business opportunities through assessing customer needs
  • Manage regional agencies and distribution partners to ensure aligned coverage, sales execution, customer support, and territory accountability.
  • Own strategic end-user accounts within the territory, including account planning, opportunity development, follow-through, conversion, and retention.
  • Understand customer requirements to drive profitable growth by balancing revenue opportunities, product mix, inventory considerations, customer commitments, and competitive positioning across the Weller portfolio
  • Maintain strong product and application knowledge across the Weller Professional portfolio, including technical use cases relevant to electronics, industrial, military, and defense customers.
  • Partner with Supply Chain and the ORO plant to support accurate forecasting, inventory availability, and product planning for regional sales demand.
  • Guide manufacturer representatives and sales agents through clear direction, coaching, accountability, and support for effective regional coverage.
  • Report territory activity, forecasting updates, user feedback, market trends, competitive actions, sales meeting participation, trade event activity, and recommendations that improve sales productivity.
The Toolbox (Qualifications)
  • Bachelor's degree in Business, Marketing, Engineering, or a related field, or equivalent outside sales or sales engineering experience
  • Minimum of 10 years of sales experience with demonstrated proficiency in value-based selling, strategic account planning, and territory management.
  • Minimum of 3 years selling in the industrial, military, defense, aerospace manufacturing, electronics, OEM, EMS, or technical industries
  • Ability to travel overnight approximately 40% of time in the field supporting customer meetings, distributor engagement, end-user visits, and new opportunity development

This position's anticipated annual salary range is $79,000 - $117,000 with a Sales Incentive Plan; at plan, this position's SIP opportunity is 31%. Apex Tool Group's competitive compensation package includes medical, dental, vision, life and short term and long-term coverage/insurance, 401(k) Savings Plan, educational assistance, 15 days paid vacation, and 11 paid holidays. 

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