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Customer Support Operations Manager Jobs in Remote, OR

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

... Manager with operational functions which include account recommendations, payment frequency and ... Build authentic customer relationships to support customers in their ownership goals and drive ...

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

... Manager with operational functions which include account recommendations, payment frequency and ... Build authentic customer relationships to support customers in their ownership goals and drive ...

Aaron's

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

... Manager with operational functions which include account recommendations, payment frequency and ... Build authentic customer relationships to support customers in their ownership goals and drive ...

Walgreens

Photo Specialist

North Bend, OR

$15.75 - $21/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Provides customer support for service offerings, including FedEx, Western Union, and other ...

Walgreens

Photo Specialist

North Bend, OR · On-site

$15.75 - $21/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Provides customer support for service offerings, including FedEx, Western Union, and other ...

Purple Rain

Customer Success Manager

OR · Remote

... support queries with a smile, - You'll proactively engage newly onboarded customers by ensuring ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Purple Rain

Customer Success Manager

OR · On-site

... support queries with a smile, - You'll proactively engage newly onboarded customers by ensuring ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Veeco Instruments, Inc.

Operations Finance Manager

OR · On-site +1

... customers to create the essential devices that drive the digital age, connect the world, and ... Support implementation and governance of product line costing structures in a high-growth ...

Veeco Instruments, Inc.

Operations Finance Manager

OR · Remote

... customers to create the essential devices that drive the digital age, connect the world, and ... Support implementation and governance of product line costing structures in a high-growth ...

Walgreens

Photo Specialist

North Bend, OR · On-site

$16 - $18/hr

... support for customer service transactions, including FedEx, Western Union, and online order ... Owns the inventory, organization, and operational readiness of the photo department by maintaining ...

Home Depot

Store Support

Roseburg, OR · On-site

$15.25 - $19/hr

... answering customer questions on product order status, handling cash management or program ... They must demonstrate a high level of integrity at all times, respond to operational concerns of ...

Home Depot

Store Support

Roseburg, OR

$15.25 - $19/hr

... answering customer questions on product order status, handling cash management or program ... They must demonstrate a high level of integrity at all times, respond to operational concerns of ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

This is a hybrid role that blends high-touch customer support with rigorous backend operations. You ... Manage the backend tasks required to move members through healthcare processes, including ...

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Showing results 21-40

All JobsCustomer Support Operations JobsCustomer Support Operations Manager JobsCustomer Support Operations Manager Jobs in Remote, OR

Customer Support Operations Manager information

See Remote, OR salary details

$44.5K

$123.6K

$135.4K

How much do customer support operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer support operations manager in Remote, OR is $123,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,900.00 and $133,900.00 per year, depending on experience, location, and employer.

What is a customer support operations manager?

A Customer Support Operations Manager oversees the daily operations of a customer support team, ensuring efficient service delivery and customer satisfaction. Their responsibilities include managing support staff, optimizing workflows, implementing support technologies, and analyzing performance metrics. They also work to resolve escalated customer issues and develop strategies to improve the overall customer experience. This role is crucial for maintaining high standards in customer service and aligning support functions with business goals.

How does a customer support operations manager typically collaborate with other departments to improve customer experience?

A Customer Support Operations Manager frequently works cross-functionally with teams such as Product, Engineering, and Sales to relay customer feedback, identify recurring issues, and drive process improvements. By participating in regular meetings and sharing support data, they help prioritize feature requests and advocate for customers’ needs. This collaboration ensures that the customer support team is aligned with broader company goals and can proactively address pain points, ultimately enhancing the overall customer journey.

What are the key skills and qualifications needed to thrive as a customer support operations manager, and why are they important?

To thrive as a Customer Support Operations Manager, you need strong leadership abilities, analytical skills, and experience in customer service management, often supported by a relevant bachelor's degree. Familiarity with customer relationship management (CRM) software, support ticketing systems, and performance analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help you drive results and foster a positive customer-focused culture. These competencies ensure efficient operations, high customer satisfaction, and continual improvement in support processes.

What is the difference between Customer Support Operations Manager vs Customer Service Supervisor?

AspectCustomer Support Operations ManagerCustomer Service Supervisor
CredentialsRelevant experience, leadership skills, industry knowledgeCustomer service experience, communication skills
Work EnvironmentOversees multiple teams, strategic planningManages frontline support staff, daily operations
Employer & Industry UsageTech, retail, telecom companiesCall centers, retail stores, service providers
Search & Comparison IntentFocus on management, operations, strategyFocus on frontline support, team supervision

The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.

What cities near Remote, OR are hiring for Customer Support Operations Manager jobs?

Cities near Remote, OR with the most Customer Support Operations Manager job openings:

Infographic showing various Customer Support Operations Manager job openings in Remote, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $123,556 per year, or $59.4 per hour.

Customer Accounts Manager

aan

North Bend, OR • On-site

$17 - $17.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Accounts Manager

The salary range for this role is $17.00 to $17.75 per hour.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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