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Customer Support Fraud Analyst Jobs (NOW HIRING)

Northwest

Fraud Analyst

Columbus, OH · On-site

Essential Functions Monitor and analyze customer transactions for potential fraud using advanced detection systems and other processes Conduct reviews and complete documentation with the highest ...

First State Bank and Trust

BSA/Fraud Analyst

Monticello, IL · On-site

$50K - $65K/yr

BSA/AML & Fraud AnalystFirst State Bank is seeking a BSA/Fraud Analyst to support the Bank's BSA ... Perform customer risk assessments, Enhanced Due Diligence (EDD) reviews, and ongoing monitoring of ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

Jobtailor

$125 - $150/hr

* Own and support fraud detection and prevention strategies across the fraud lifecycle * Manage and ... Partner with risk, operations, compliance, legal, technology, product, and customer-facing teams

Paysign Inc

Fraud Analyst 1

Henderson, NV · On-site

$20/hr

Conduct analysis of transaction trends and evaluate emerging fraud trends to support account ... At least 2 years of relevant experience in a customer service or similar role, preferably within ...

Bank OZK

Fraud Analyst

Little Rock, AR · On-site

We believe in providing our dedicated team members with the best resources to support their ... Responds to fraud incidents as described within the Bank's Fraud Risk Management Program.

Adyen

Associate Fraud Analyst

Chicago, IL

$36 - $47/hr

... customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of ... culture and support to ensure they are enabled to truly own their careers. We are motivated ...

PSECU

Card Fraud Analyst

Harrisburg, PA · On-site

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and ... Back-Office Support: Reviews daily reports and email inboxes. Process incoming mail to the unit.

Recorded Future

Fraud Analyst

Boston, MA · Remote

$78K - $117K/yr

We are looking for a Fraud Analyst to join our Threat Intelligence team! What You'll Do: * Conduct ... Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and ...

Adyen

Associate Fraud Analyst

Chicago, IL · On-site

$36 - $47/hr

... customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of ... culture and support to ensure they are enabled to truly own their careers. We are motivated ...

Betterment

Sr. Fraud Analyst

New York, NY · On-site

$135K - $160K/yr

As a Senior Fraud Analyst, you will be the analytical owner of our customer risk rating, KYC, and ... support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP ...

Betterment

Sr. Fraud Analyst

New York, NY · Hybrid

$135K - $160K/yr

As a Senior Fraud Analyst, you will be the analytical owner of our customer risk rating, KYC, and fraud monitoring models. You will use data to shape how we detect, prevent, and respond to emerging ...

AmeriCU Credit Union

Senior Dispute & Fraud Analyst

Rome, NY · On-site

$25.10 - $31.38/hr

Senior Dispute & Fraud Analyst Location: Rome, NY Compensation: $25.10/hour to $31.38/hour, actual ... Member & Team Support * Serve as a trusted resource for members experiencing fraud or transaction ...

Recorded Future

Fraud Analyst

They are seeking a Fraud Analyst to join their Threat Intelligence team, where the primary ... Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and ...

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Customer Support Fraud Analyst information

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How much do customer support fraud analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer support fraud analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Support Fraud Analyst job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 72% Full Time, and 14% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Hybrid Fraud Analytics SME -- Lead Detection & Insights

Arlington, VA • On-site

Elder Research Inc.
Computing Infrastructure Providers, Data Processing, Web Hosting • 51 - 200 employees
Learn more about Elder Research Inc.external

$80 - $100/hr

Other

Posted 8 days ago

Job description

Career Opportunities with Elder Research

A great place to work.

Careers At Elder Research

Current job opportunities are posted here as they become available.

Security Clearance Required - ACTIVE IRS MBI

Remote Type Hybrid

Time Type Full time

Description & Requirements

Elder Research Inc., a wholly owned subsidiary of MANTECH international Corporation seeks a motivated, career and customer-oriented Fraud Analytics Subject Matter Expert to join our team in Arlington, VA. This is a hybrid position with several days onsite over the course of a month.

We are seeking a Fraud Analytics Subject Matter Expert (SME) to provide deep domain expertise supporting fraud detection and identity theft analytics initiatives. This role guides analytical development, validates analytical outputs, and ensures models and analytical results accurately reflect real-world fraud behaviors and operational realities.

The ideal candidate brings extensive experience analyzing fraud patterns and supporting operational fraud detection programs within government or financial institutions.

Responsibilities include but are not limited to:

  • Provide domain expertise in fraud detection, identity theft, and financial crime analytics.
  • Guide analytical teams in identifying fraud schemes, patterns, and emerging threats.
  • Validate analytical outputs through return-level or case-level analysis.
  • Assist in interpreting model results and analytical findings.
  • Support collaborative reviews, stakeholder briefings, and operational discussions.
  • Help refine analytical approaches based on evolving fraud behaviors and operational insights.
  • Contribute to documentation of fraud patterns, analytical logic, and investigative insights.

Minimum Qualifications:

  • Bachelor of Science degree in a relevant field such as statistics, computer science, economics, mathematics, analytics, data science, data engineering, business, or social sciences
  • 5+ years of experience in fraud analytics, identity theft analysis, financial crime analytics, or compliance program support.
  • Deep understanding of fraud schemes, filing behaviors, and investigative treatment processes
  • Experience validating analytical outputs through case-level or transaction-level review.
  • Demonstrated experience supporting fraud analytics within a federal agency, financial institution, or similarly regulated environment.
  • Strong knowledge of fraud detection, anomaly detection, risk scoring, and network analysis techniques.
  • Experience working with large financial or tax datasets in enterprise analytical environments.
  • Familiarity with analytical tools including SQL, Python, and enterprise analytics platforms.

Preferred Qualifications:

  • Advanced degree (MS) in analytics, computer science, data science, mathematics, statistics, engineering, management information systems, decision science, or related fields
  • Working knowledge of federal tax forms, filing processes, information returns, refund issuance workflows, and identity theft treatments.
  • Ability to translate analytical findings into insights useful for operational fraud programs.

Clearance Requirements:

  • Must currently possess an IRS Public Trust clearance with Full Background Investigation

Physical Requirements:

  • Must be able to remain in a stationary position 50%
  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
  • Must be able to exchange accurate information in these situations

Elder Research considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with Elder Research, please email us at careers@elderresearch.com and provide your name and contact information.

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