ZipRecruiter

Log In

1

Customer Support Executive Jobs in California (NOW HIRING)

Cufiya

Customer Support Executive

San Diego, CA · On-site

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong ...

Cufiya

Customer Support Executive

San Diego, CA · On-site

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong ...

Tek84 Inc.

Director of Customer Support

Poway, CA · On-site

$150K - $165K/yr

This leader will serve as the executive point of contact for key customer relationships, high-priority service issues, and strategic service growth initiatives while developing world-class support ...

Origence

Sr. Executive Assistant

Irvine, CA · On-site

Our core mission is customer-centric, focusing on empowering credit unions across the United States ... Review contracts and supporting documentation prior to executive signature. * Enter purchase ...

Origence

Sr. Executive Assistant

Irvine, CA · Hybrid

Our core mission is customer-centric, focusing on empowering credit unions across the United States ... Review contracts and supporting documentation prior to executive signature. * Enter purchase ...

CU Direct

Sr. Executive Assistant

Irvine, CA · Hybrid

Our core mission is customer-centric, focusing on empowering credit unions across the United States ... Review contracts and supporting documentation prior to executive signature. * Enter purchase ...

Origence

Sr. Executive Assistant

Irvine, CA · On-site

$80 - $100/hr

Our core mission is customer-centric, focusing on empowering credit unions across the United States ... Corporate & Administrative Support Partner closely with executive leadership and internal teams to ...

Origence

Sr. Executive Assistant

Irvine, CA · Hybrid

Our core mission is customer-centric, focusing on empowering credit unions across the United States ... Review contracts and supporting documentation prior to executive signature. * Enter purchase ...

next page

Showing results 1-20

All JobsCustomer Support JobsCustomer Support Executive JobsCustomer Support Executive Jobs in California

Customer Support Executive information

See California salary details

$5

$38

$61

How much do customer support executive jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support executive in California is $38.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $52.45 per hour, depending on experience, location, and employer.

What is a customer support executive?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

How does a customer support executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

What are the key skills and qualifications needed to thrive as a customer support executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What are the most commonly searched types of Customer Support jobs in California?

The most popular types of Customer Support jobs in California are:

What cities in California are hiring for Customer Support Executive jobs?

Cities in California with the most Customer Support Executive job openings:

Infographic showing various Customer Support Executive job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $79,652 per year, or $38.3 per hour.

Customer Support Executive

Cufiya

San Diego, CA • On-site

Full-time

Re-posted 9 days ago

Job description


We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer service.


Responsibilities:



  • Manage a portfolio of commercial insurance clients

  • Respond to customer inquiries and resolve issues in a timely and professional manner

  • Review and process client policy renewals and endorsements

  • Maintain and update client information in our database

  • Work closely with underwriters and carriers to provide clients with the best coverage options

  • Build and maintain strong relationships with clients through regular communication and follow-up


Qualifications:



  • Minimum of 3 years of experience in client service in the insurance industry

  • Strong communication and interpersonal skills

  • Ability to multitask and prioritize effectively

  • Proficient in Microsoft Office and insurance industry software

  • Active insurance license required

  • College degree preferred


We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!


Purmul Insurance Agency is an equal-opportunity employer and welcomes applications from all qualified individuals.

Employment Type: FULL_TIME

Apply