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Customer Support Associate Jobs in Sun Prairie, WI

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20/hr

  • PTO

Under the direction of the Customer Service Manager, the Customer Service Associate will take ... Would you like an aggressive PTO plan that supports your time off with family and friends? * Do you ...

Workforce Solutions, LLC

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What's the role? The Customer Service Associate serves as the primary point of contact for ... Responsibilities also include supporting the order entry process, managing administrative tasks ...

New

Workforce Solutions, LLC

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

The Customer Service Associate serves as the primary point of contact for customers and plays a ... Responsibilities also include supporting the order entry process, managing administrative tasks ...

New

Comoto

Sales Associate

Madison, WI · On-site

$11 - $13/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

Cycle Gear

Sales Associate

Madison, WI · On-site

$11 - $13/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

Burlington

Customer Experience Lead - Full Time

Madison, WI · On-site

$16.50/hr

  • Medical

  • Retirement

  • PTO

You'll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers. This is a hands-on leadership role ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Please note that use of AI-generated responses or third-party support during interviews will be ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Sun Prairie, WI

Customer Support Associate information

See Sun Prairie, WI salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Sun Prairie, WI is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Sun Prairie, WI? The most popular types of Customer Support jobs in Sun Prairie, WI are:
What are popular job titles related to Customer Support Associate jobs in Sun Prairie, WI? For Customer Support Associate jobs in Sun Prairie, WI, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Sun Prairie, WI look for? The top searched job categories for Customer Support Associate jobs in Sun Prairie, WI are:
What cities near Sun Prairie, WI are hiring for Customer Support Associate jobs? Cities near Sun Prairie, WI with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,508 per year, or $19.5 per hour.

Customer Service Associate

Jaeckle Wholesale Inc

Madison, WI • On-site

$21 - $23/hr

Full-time

PTO

Re-posted 14 days ago

Job description

Description


NOW is the right time to join our team!!!


Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you want to be a part of a small team where your contribution really matters? Do you want to help our customers succeed by the important role you play?


Jaeckle Distributors has a great opportunity for an experienced and team oriented Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI. In total, we have over 100 employees and we partner with businesses in 11 states for their flooring and surfacing product needs. 


Jaeckle Distributors is a third generation, family-owned business that was founded in 1958. We live our Core Values to make sure we continue to develop an organization our customers will rely on and respect.


Under the direction of the Customer Service Manager, the Customer Service Associate will take inbound customer calls and assist with placing orders, checking stock or resolving issues. Teamwork, great communication and a focus on the customer are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the Jaeckle customer experience. You would be joining a team of experienced people ready and willing to help you succeed! 

Requirements

If you can answer the following questions with an enthusiastic "yes!" then we want to talk to you!

  • Would you like to work for a company who believes in doing its absolute best for the customer?
  • Would you like to work Monday through Friday and have your weekends off?
  • Would you like to dress casually and be comfortable in your work environment? 
  • Would you like an aggressive PTO plan that supports your time off with family and friends?
  • Do you have a positive "how can I help" attitude?
  • Do you have at least two years of customer service experience? 
  • Do you have experience in a call center environment working in a call queue? 
  • Are you ready to learn new systems and processes to build and expand your expertise?
  • Are you comfortable making outbound calls to seek new or additional sales?
  • Do you have an interest in learning about new products? 
  • Do you take pride in your work ethic and attention to detail?
  • Do you have strong keyboard and computer skills?

Apply