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Customer Support Associate Jobs in Menasha, WI (NOW HIRING)

Scheels

Customer Service Associate - Full Time

Appleton, WI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We succeed together by supporting one another and celebrating team wins * Collaboration and unity ... of new Customer Service Associates and Cashiers * Assist with all other duties as assigned

Family Dollar

Customer Service Associate I

Fond Du Lac, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

New Holstein, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Appleton, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fond Du Lac, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Ashwaubenon, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

New Holstein, WI

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Kaukauna, WI · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Green Bay, WI

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Appleton, WI · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fond Du Lac, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

New London, WI

$13.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Menasha, WI

Customer Support Associate information

See Menasha, WI salary details

$12

$20

$29

How much do customer support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support associate in Menasha, WI is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Menasha, WI?

The most popular types of Customer Support jobs in Menasha, WI are:

What job categories do people searching Customer Support Associate jobs in Menasha, WI look for?

The top searched job categories for Customer Support Associate jobs in Menasha, WI are:

What cities near Menasha, WI are hiring for Customer Support Associate jobs?

Cities near Menasha, WI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Menasha, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,598 per year, or $20.5 per hour.

Customer Service Associate - Full Time

Scheels

Appleton, WI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Scheels rating

7.2

Company rating: 7.2 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

119th of 734 rated retailers

Job description

Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Overview:
Customer Service associates are responsible for creating a positive and personal experience for every customer. The Customer Service associate will operate the register, handle cash, and be knowledgeable about store products and promotions to resolve customer inquiries and issues. This role also involves training new cashiers and assisting with other front-end projects as needed.
What We Commit To - Our Employee Ownership Values
As an employee-owner, you're expected to actively contribute to a culture that thrives on:
  • Delivering a Personalized WOW Customer Experience

      • Every customer interaction is an opportunity to exceed expectations
      • We focus on making every visit memorable, personalized, and impactful

  • Having a Team-First, Winning Mentality

      • We succeed together by supporting one another and celebrating team wins
      • Collaboration and unity drive our performance and customer experience

  • Learning and Adapting to Constant Change

      • We embrace growth, innovation, and feedback
      • Change is not a barrier-it's a catalyst for improvement and excellence

  • Taking Pride in Our Work and Thinking Like Owners

      • Every task matters, and we take full responsibility for the results
      • Ownership means accountability, care, and drive to go above and beyond

  • Expecting Honesty and Integrity in All That We Do

    • Trust is the foundation of our relationships-with customers and with each other
    • We act with transparency, fairness, and respect at all times

Responsibilities:
  • Greet all customers with a smile when entering and exiting the store
  • Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
  • Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
  • Treat merchandise with care, and bag purchases carefully and efficiently
  • Promote the Scheels Visa card and clearly explain all benefits
  • End each transaction by saying "thank you" to every customer
  • Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
  • Resolving problems that involve several variables in standardized processes
  • Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
  • Maintain an awareness of in-store events and promotions
  • Complete Customer Service projects and delegate to other cashiers when needed
  • Assist in the training of new Customer Service Associates and Cashiers
  • Assist with all other duties as assigned
  • Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays

Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED) and 1+ years of cashiering experience or training, or equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage-including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on our Careers Page.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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