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Customer Support Associate Jobs in Maple Grove, MN

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Customer Support Associate information

See Maple Grove, MN salary details

$12

$20

$29

How much do customer support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support associate in Maple Grove, MN is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.61 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Maple Grove, MN?

The most popular types of Customer Support jobs in Maple Grove, MN are:

What are popular job titles related to Customer Support Associate jobs in Maple Grove, MN?

For Customer Support Associate jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Maple Grove, MN look for?

The top searched job categories for Customer Support Associate jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Customer Support Associate jobs?

Cities near Maple Grove, MN with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,631 per year, or $20.5 per hour.

Logistics Support Associate

Russ Davis Wholesale, Inc.

Mendota Heights, MN • Hybrid

$22/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Russ Davis Wholesale rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

5th of 49 rated food wholesalers

Job description

Fresh Logistics is hiring a Logistics Support Associate!

We are seeking a detail-oriented and customer-focused Logistics Support Specialist to join our team. This role supports daily transportation and logistics operations by coordinating with customers, carriers, drivers, and warehouses to ensure efficient shipment management and timely communication.

Job Type: Part Time

Schedule: Hybrid, 3 days in office, 1 remote

Tuesday, Wednesday, Friday 8am-12pm, Saturday 8am-3pm

Wage:$22.00+ /hr, depending on experience
Location: Hybrid/Remote, after onsite training.

Full Time Employee benefits include:

-Health,Vision and Dental Insurance

-Paid Time Off

-Employee Stock Ownership Plan (ESOP)

What is an Employee Stock Ownership Plan??

An ESOP is like a 401K..but rather than the employee making contributions, it is funded entirely by the company! It's essentially a retirement fund at no cost to you!!

Advance your career and earn your slice of this 100% Employee Owned Company!

What Russ Davis Wholesale employees say

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