Customer Support Associate Jobs in Maple Grove, MN

Description:
About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org . Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Department Overview
Our Minneapolis neonatal float team is an integral part of nursing services provided within our neonatal community - from the special care nursery up through our level III and level IV neonatal intensive care units. Team members are able to apply specific skills sets to these departments and provide additional resources as needs are identified. The team is a valuable resource for the entire neonatal hospital system. Our nursing care team consists of registered nurses, clinical support associates and unit operations coordinators. RNs hired into this area would support our Special Care Nursery, Infant Care Center and Neonatal Intensive Care units. The neonatal float team offers the flexibility of working in different units while learning new skills every day. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our amazing team is committed to providing excellent care to our patients and families. We incorporate the Comfort Promise into our care - ensuring that procedural pain is minimized whenever possible. Our family-centered focus strives to consider social, economic and cultural diversity - living our core value of putting "Kids First."
CSAs: *Clinical Support Associates hired into this position would support all areas in the hospital except the Operating Rooms on the Minneapolis campus. This approach offers the flexibility of working in different units while learning new skills every day.
Position Summary Provides safe patient care as delegated by licensed nursing staff and maintains equipment and supplies per unit standard.
Qualifications:
Completed a nursing assistant course or equivalent experience, or completed a nursing or health care related clinical practicum course. Current Basic Life Support (BLS) certification required. Education *High school diploma or equivalent preferred. Experience *One year of previous Nursing Assistant experience or equivalent experience preferred. Skills and Abilities *Proficient communication, critical thinking, and prioritization skills required. *Strong organizational skills. *Excellent customer service skills. *Must be able to read, write, and speak effectively in English to perform functions of the position. *Skills in basic computer operation. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee's scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.