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Customer Support Associate Jobs in Marshall, MN (NOW HIRING)

Family Dollar

Customer Service Associate I

Marshall, MN · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Marshall, MN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Marshall, MN

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Marshall, MN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Marshall, MN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

TJX Companies

Customer Experience Coor

Marshall, MN · On-site

$15 - $15.50/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Tjx

Customer Experience Coor

Marshall, MN

$15 - $15.50/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

TJX Companies

Merchandise Associate

Marshall, MN · On-site

$14 - $14.50/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Marshall, MN

$14 - $14.50/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Marshall, MN · On-site

$14.50 - $15/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Marshall, MN

$14.50 - $15/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Marshall, MN · On-site

$14.50 - $15/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

H&R Block

Tax Associate

Marshall, MN · On-site

$14.45 - $18/hr

With training and support from day one, you'll work directly with clients to gather information ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Marshall, MN

Customer Support Associate information

See Marshall, MN salary details

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$28

How much do customer support associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer support associate in Marshall, MN is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Marshall, MN?

The most popular types of Customer Support jobs in Marshall, MN are:

What job categories do people searching Customer Support Associate jobs in Marshall, MN look for?

The top searched job categories for Customer Support Associate jobs in Marshall, MN are:

What cities near Marshall, MN are hiring for Customer Support Associate jobs?

Cities near Marshall, MN with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Marshall, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,251 per year, or $19.8 per hour.

Customer Service Associate - Retail Support Center - Marshall, MN

Marshall, MN • On-site

Runnings
Retail • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

373rd of 739 rated retailers

Recommended by students

Recommended by parents

Learn more about Runningsexternal

$17 - $23/hr

Other

Re-posted 6 days ago

Job description

We are seeking a Customer Service Associate to provide exceptional service to our customers and support our dynamic Marketing and eCommerce team. This role is crucial in maintaining our reputation for outstanding customer service. You'll be the first point of contact for our customers who shop Runnings.com, handling inquiries, concerns, returns, and exchanges via email and phone. You will help create and edit content for our website to improve the customer experience. Additionally, you'll play a vital role in supporting our marketing efforts through projects such as coordinating community support requests.
Pay Range: $17.00-$23.00 Depending on experience.
How You Will Contribute:
• Be the First Point of Contact: Serve as the initial contact for customer inquiries through phone and email, ensuring a positive experience for every customer interaction.
• Customer Issue Resolution: Address and resolve customer concerns and complaints promptly and empathetically, offering solutions that reflect our commitment to customer satisfaction.
• Order Management: Process orders, returns, and exchanges efficiently, ensuring all transactions align with company policies.
• Collaborate with eCommerce Team: Work closely with the eCommerce team to help enhance the customer experience on Runnings.com through website content updates and troubleshooting.
• Support Marketing & Community Initiatives: Manage community support applications, an important piece of fostering strong relationships.
• Administrative Support: Assist with data entry, analyzing eCommerce initiatives, and coordinating marketing events and materials to support team goals.
What You'll Bring:
• Customer-Centric Mindset: A passion for providing exceptional service and creating positive customer experiences.
• Strong Time Management: Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
• Excellent Communication Skills: Strong verbal and written communication skills, with an ability to clearly convey information and solutions to customers.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn new tools quickly.
• Relevant Experience: 2+ years of experience in customer support or a related field is highly desirable.
• Education: High school diploma required; additional education in Marketing, Communications, or a related field is a plus.
Why Runnings?
At Runnings, we are passionate about providing quality products and exceptional service to our customers. As a rapidly growing retailer in the Farm, Home, and Outdoor space, we offer a collaborative, innovative work environment where your contributions directly impact our success. This position offers competitive compensation and benefits, along with opportunities for professional development and career growth.
RSI1-CMP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
RUNNINGS logo

About RUNNINGS

Sourced by ZipRecruiter

RUNNINGS is located in Marshall, Minnesota is a retail chain that specializes in serving the needs of rural America. Its widespread recognition can be credited to its diverse range of products, which include sporting goods, clothing, footwear, pet supplies, tools, farm supplies, lawn and garden supplies, toys, and outdoor equipment. The company has its genesis in 1947, starting as an automotive supply store and growing into over 45 stores across seven states to become a vibrant player in the retail market.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Marshall, MN, US

Year founded

1947

Social media

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What Runnings employees say

Pay

Benefits

Hours and flexibility

Workplace

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