The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues. Duties/Responsibilities: * Mobile Device ...
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues. Duties/Responsibilities: * Mobile Device ...
Customer Service Associate II
Glenwood, MN · On-site
$14.75 - $20.50/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Glenwood, MN · On-site
$14.75 - $20.50/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Glenwood, MN · On-site
$14.75 - $20.50/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Glenwood, MN · On-site
$14.75 - $20.50/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Sauk Centre, MN · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Sauk Centre, MN · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Alexandria, MN · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Alexandria, MN · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Sauk Centre, MN · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Sauk Centre, MN · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Long Prairie, MN · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Long Prairie, MN · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Glenwood, MN · On-site
$14.75 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Glenwood, MN · On-site
$14.75 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Alexandria, MN · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Alexandria, MN · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Long Prairie, MN · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Long Prairie, MN · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Glenwood, MN · On-site
$14.75 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Glenwood, MN · On-site
$14.75 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part Time Merchandise Associate
Alexandria, MN · On-site
$14.50 - $15/hr
Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Part-Time Store Merchandising Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
Support and partner with other associates on merchandising incoming product All associate roles at ... Supporting point of sale and customer service departments to deliver speed of service transactions ...
Part-Time Store Merchandising Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
Support and partner with other associates on merchandising incoming product All associate roles at ... Supporting point of sale and customer service departments to deliver speed of service transactions ...
Part-Time Retail Sales Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
Engage customers by greeting them and offering assistance with products and services, operate a ... Support inventory accuracy through accurate completion of all required point of sale and ...
Part-Time Retail Sales Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
Engage customers by greeting them and offering assistance with products and services, operate a ... Support inventory accuracy through accurate completion of all required point of sale and ...
Part-Time Stockroom Operations Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
... associate roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering ... Supporting point of sale and customer service departments to deliver speed of service transactions ...
Part-Time Stockroom Operations Associate
Alexandria, MN · On-site
$14.50 - $20.95/hr
... associate roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering ... Supporting point of sale and customer service departments to deliver speed of service transactions ...
Customer Support Associate information
See Alexandria, MN salary details
$11.56 - $12.99
1% of jobs
$12.99 - $14.42
5% of jobs
$14.42 - $15.85
16% of jobs
$16.01 is the 25th percentile. Wages below this are outliers.
$15.85 - $17.28
23% of jobs
The median wage is $17.80 / hr.
$17.28 - $18.71
12% of jobs
$18.71 - $20.14
11% of jobs
$21.47 is the 75th percentile. Wages above this are outliers.
$20.14 - $21.57
7% of jobs
$21.57 - $23
9% of jobs
$23 - $24.43
7% of jobs
$24.43 - $25.86
5% of jobs
$25.86 - $27.29
3% of jobs
$11
$19
$27
How much do customer support associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
What is a customer support associate?
What are some common challenges customer support associates face, and how can they be managed effectively?
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

Full-time
Re-posted 25 days ago
AMCON Distributing Company rating
5.9
Based on 9 frontline employees who took The Breakroom Quiz
353rd of 410 rated retail wholesalers
Job description
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues.
Duties/Responsibilities:
- Mobile Device Management: connecting to network, installing applications. Examples include cell phones, tablets, mobile printers etc. (WMS equipment: wrist units and ring scanners a plus).
- Ordering, Receiving and Shipping equipment in/out of the Corporate office.
Maintaining and regular audits of assets such as an inventory management system.
- Identifies, investigates, and resolves user problems with computer software and hardware.
- Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
- Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
- Assists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staff.
- Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
- Setting up or repairing computer hardware and other associated devices such as printers and scanners; arranges some repairs with third party vendors.
- Troubleshooting system failures and identifying roadblocks in the network
- Setting up new users and giving them appropriate access
- Monitoring computer and telecommunication systems to improve network performance
- Performing backup procedures to reduce the risk of data loss
- Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products.
- Maintains knowledge of technology innovations and trends.
- Performs other related duties as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills, especially remotely.
• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
Education and Experience:
• Bachelor's degree in Computer Science or related disciplines preferred.
• At least three years of experience in customer technical support highly preferred.
• System or network administration, VMware, telecommunications knowledge.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
What AMCON Distributing Company employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AMCON Distributing
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Omaha, NE, US
Year founded
1935