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Customer Support Associate Jobs in Alexandria, MN

Customer Service Associate II

Glenwood, MN · On-site

$14.75 - $20.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate II

Glenwood, MN · On-site

$14.75 - $20.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Sauk Centre, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Alexandria, MN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Sauk Centre, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Long Prairie, MN · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Glenwood, MN · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Alexandria, MN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Long Prairie, MN · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Glenwood, MN · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Support and partner with other associates on merchandising incoming product All associate roles at ... Supporting point of sale and customer service departments to deliver speed of service transactions ...

Engage customers by greeting them and offering assistance with products and services, operate a ... Support inventory accuracy through accurate completion of all required point of sale and ...

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Customer Support Associate information

See Alexandria, MN salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer support associate in Alexandria, MN is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Alexandria, MN? The most popular types of Customer Support jobs in Alexandria, MN are:
What are popular job titles related to Customer Support Associate jobs in Alexandria, MN? For Customer Support Associate jobs in Alexandria, MN, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Alexandria, MN look for? The top searched job categories for Customer Support Associate jobs in Alexandria, MN are:
What cities near Alexandria, MN are hiring for Customer Support Associate jobs? Cities near Alexandria, MN with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Alexandria, MN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $40,048 per year, or $19.3 per hour.

Corporate Technical Support Associate

AMCON Distributing Company

Alexandria, MN • On-site

Full-time

Re-posted 25 days ago


AMCON Distributing Company rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

353rd of 410 rated retail wholesalers


Job description

Job Summary:
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues.
Duties/Responsibilities:
  • Mobile Device Management: connecting to network, installing applications. Examples include cell phones, tablets, mobile printers etc. (WMS equipment: wrist units and ring scanners a plus).
  • Ordering, Receiving and Shipping equipment in/out of the Corporate office.

Maintaining and regular audits of assets such as an inventory management system.
  • Identifies, investigates, and resolves user problems with computer software and hardware.
  • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
  • Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
  • Assists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staff.
  • Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
  • Setting up or repairing computer hardware and other associated devices such as printers and scanners; arranges some repairs with third party vendors.
  • Troubleshooting system failures and identifying roadblocks in the network
  • Setting up new users and giving them appropriate access
  • Monitoring computer and telecommunication systems to improve network performance
  • Performing backup procedures to reduce the risk of data loss
  • Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products.
  • Maintains knowledge of technology innovations and trends.
  • Performs other related duties as assigned.

Required Skills/Abilities:
• Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills, especially remotely.

• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
Education and Experience:
• Bachelor's degree in Computer Science or related disciplines preferred.
• At least three years of experience in customer technical support highly preferred.
• System or network administration, VMware, telecommunications knowledge.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

What AMCON Distributing Company employees say

Pay

Benefits

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