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Customer Support Associate Jobs in Layton, UT (NOW HIRING)

A First Name Basis

Care Support Associate I

Ogden, UT · On-site

$16/hr

The Staffing Coordinator is responsible for ensuring smooth, accurate, and timely scheduling operations while delivering excellent customer service to clients and Caregivers. This role supports Care ...

A First Name Basis

Care Support Associate I

Ogden, UT · On-site

$16/hr

The Staffing Coordinator is responsible for ensuring smooth, accurate, and timely scheduling operations while delivering excellent customer service to clients and Caregivers. This role supports Care ...

chicosfas

Support Associate - Chico's

Salt Lake City, UT · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Salt Lake City, UT · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Kaysville, UT

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Kaysville, UT · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Kaysville, UT · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Salt Lake City, UT

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Home Depot

Store Support

Riverdale, UT

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Centerville, UT · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Ogden, UT · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Layton, UT

Customer Support Associate information

See Layton, UT salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for customer support associate in Layton, UT is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Layton, UT? The most popular types of Customer Support jobs in Layton, UT are:
What are popular job titles related to Customer Support Associate jobs in Layton, UT? For Customer Support Associate jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Layton, UT look for? The top searched job categories for Customer Support Associate jobs in Layton, UT are:
What cities near Layton, UT are hiring for Customer Support Associate jobs? Cities near Layton, UT with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Layton, UT as of June 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $37,827 per year, or $18.2 per hour.
Customer Support Supervisor

Customer Support Supervisor

Dyno Nobel

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Dyno Nobel rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Brief
Supervise the Customer Support team to ensure we are creating value for our customers as single point of customer interface; translate demand into purchase requirements and manage through to invoice.
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives-helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide
What You'll Do
As a Customer Support Supervisor, you will supervise the Customer Support team to ensure we are creating value for our customers as single point of customer interface; translate demand into purchase requirements and manage through to invoice. Other duties include:
  • Forward communicate issues pertaining to their orders, resolve problems, understand wants vs. needs, manage and improve customer relationship.
  • Supervise customer accounts & customer support associates assigned to various accounts.
  • Manage designated Customer Accounts - Joint Ventures & Wholesale Customers
  • Translate customer demand requirements into purchase requirements
  • Create & process SAP sales order cycle through customer invoice
  • Prioritize customer requirements, reviewing alternative inventory options by working with cross functional teams across Dyno Nobel
  • Improve current internal processes in order to increase customer satisfaction and streamline processes
  • Maintain Open/Past due Order reporting- ensuring team are managing administrate elements of orders
  • Schedule and hold Customer Service daily stand up meetings - forward communicate (to business and customers) any issues as they arise
  • Provide customer specific input / commentary into Sales & Operating Planning cycles
  • Manage SAP sales order cycle - goods issues/receipts specific to each North American site.
  • Timely reconciliation of inventory at each site is required following the completion of daily sales activities
  • Work with AP/AR to resolve Customer issues with Payments acting as signal customer focal point
  • Verification of customer pricing prior to creating the invoice for the customer
  • Complete Credits, debits & Price Variance's - following the correct approvals procedure

What We're Looking For:
  • Bachelor's degree in a business related field preferred.
  • 3+ years related experience may be considered for some required education.3+ yrs customer service experience in a non-call center environment.
  • 1+ year experience supervising others.
  • Experience using ERP (Enterprise Resource Planning) business systems, SAP preferred
  • Computer literacy in Microsoft products such as; Microsoft 365, Teams, Word, Excel, etcProfessional verbal and written communication skills.
  • Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives.
  • Ability to develop strong relationships with customers and joint ventures
  • Positive attitude, friendly demeanor, and a team player

What We Offer:
  • 3 weeks annual paid vacation + 12 paid holidays + PTO days
  • Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
  • Matching 401K
  • Generous tuition reimbursement program
  • Generous paid parental leave
  • Friendly and supportive coworkers

Zero Harm for Everyone Everywhere
Value People - Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
*Dyno Nobel does not accept unsolicited agency resumes without prior contract agreements for specified role. Agencies should not forward resumes to our jobs alias, Dyno Nobel employees or any other organization location. Dyno Nobel is not responsible for any agency fees related to unsolicited resumes.*

What Dyno Nobel employees say

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Benefits

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Get the full story on Breakroom

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About Dyno Nobel

Sourced by ZipRecruiter

Dyno Nobel is a global leader in the commercial explosives industry, and you can be a part of something big!

Industry

Coal, metals and minerals mining

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1865

Social media

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