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Customer Support Associate Jobs in Hamilton, ON (NOW HIRING)

Walmart

Omni Customer Fulfillment Associate

Kitchener, ON · On-site

CA$17.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...

Walmart

OMNI Customer Fulfillment Associate

Cornwall, ON · On-site

CA$17.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...

Dollar Tree

Customer Service Associate I

Burlington, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Brampton, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Brantford, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Welland, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Walmart

OMNI Customer Fulfillment Associate

Kitchener, ON · On-site

CA$17.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...

Dollar Tree

Customer Service Associate I

Waterdown, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Paris, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Kitchener, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Cornwall, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Kitchener, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Burlington, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Kemptville, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Hamilton, ON

Customer Support Associate information

See Hamilton, ON salary details

$8

$17

$26

How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Hamilton, ON is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.02 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Hamilton, ON? The most popular types of Customer Support jobs in Hamilton, ON are:
What are popular job titles related to Customer Support Associate jobs in Hamilton, ON? For Customer Support Associate jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Hamilton, ON look for? The top searched job categories for Customer Support Associate jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Customer Support Associate jobs? Cities near Hamilton, ON with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 24% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,842 per year, or $17.2 per hour.

(CAN) OMNI Customer Fulfillment Associate

Walmart

Cornwall, ON • On-site

CA$17.75/hr

Part-time

Re-posted 12 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,398 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization's mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

420 Ninth St W, Cornwall, ON K6J 0B3, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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Hours and flexibility

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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