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Customer Support Associate Jobs in Fort Wayne, IN

Dollar Tree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Huntington, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Van Wert, OH · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

New Haven, IN · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Huntington, IN

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Auburn, IN · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Decatur, IN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Kendallville, IN · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Paulding, OH · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Fort Wayne, IN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Fort Wayne, IN

Customer Support Associate information

See Fort Wayne, IN salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer support associate in Fort Wayne, IN is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Fort Wayne, IN?

The most popular types of Customer Support jobs in Fort Wayne, IN are:

What are popular job titles related to Customer Support Associate jobs in Fort Wayne, IN?

For Customer Support Associate jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Fort Wayne, IN look for?

The top searched job categories for Customer Support Associate jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Customer Support Associate jobs?

Cities near Fort Wayne, IN with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,078 per year, or $19.7 per hour.

Customer Care Advocate

Regal Rexnord Corporation

Columbia City, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Regal Rexnord rating

8.0

Company rating: 8.0 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

178th of 491 rated machine equipment manufacturers

Job description

Work Model: Work Model: You'll work in a hybrid model, onsite at your designated Regal Rexnord location at least 3 days per week (Monday-Thursday), with flexibility to work remotely up to 2 days, including Friday.
Position Overview
The Customer Service Representative provides technical and professional customer support in a timely manner consistent with established policies, procedures, and company direction. This role is responsible for delivering world-class customer service, establishing and maintaining strong business relationships with customers, and serving as the voice of the customer in production scheduling and internal communications. The position works closely with Logistics, Production, Quality, and Engineering teams to ensure customer needs are understood and supported, and is also responsible for updating and maintaining SAP operating systems.
Key Responsibilities
• Complete basic product training sessions as identified.
• Provide personal attention to assigned top accounts.
• Build quality customer relationships based on trust, respect, and courtesy in daily communications.
• Communicate courteously and efficiently with internal and external customers to ensure expectations are accurately understood.
• Accurately and efficiently manage discrete purchase order entry for assigned customers.
• Obtain customer orders through email, websites, fax, and other approved methods.
• Enter orders into SAP.
• Verify pricing, terms, delivery, and related order details.
• Send order confirmations to customers.
• Maintain, track, and report planning schedule changes.
• Maintain accuracy of customer demand forecasts and report significant changes.
• Maintain quotes and customer surcharges in SAP for assigned customers.
• Manage return material authorizations for assigned customers in a timely and accurate manner.
• Communicate customer needs to the scheduling team.
• Carry out responsibilities within established policies and procedures, while taking initiative in customer problem resolution.
• Create win/win opportunities for customers and Warner Electric.
• Serve as a liaison for inquiries including special product quotes, policy deviations, competitive/blanket pricing, freight terms, and related matters.
• Maintain confidentiality.
• Maintain a thorough understanding of the company order processing system.
• Identify knowledge or training gaps and consult with team members and/or manager as needed.
• Provide backup support for front desk activities, including incoming external calls.
• Travel minimally as required for training.
• Perform other special projects as assigned.
Required Skills and Qualifications
• HS Diploma or GED
• 0-3 years of customer service experience
Preferred Skills and Qualifications
• 3+ years of customer service experience preferred.
• Experience in an OEM, manufacturing environment, and/or production scheduling preferred.
• Previous SAP/ERP experience preferred.
• Self-starter with accountability and transparency.
• Positive role model who leads by example.
• Complete basic product training sessions as identified.
• Provide personal attention to assigned top accounts.
• Build quality customer relationships based on trust, respect, and courtesy in daily communications.
Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a 'U.S. Person', which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States, or who otherwise can qualify for a license that permits them to hold the position."
Benefits

  • Medical, Dental, Vision and Prescription Drug Coverage
  • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
  • Paid Time Off and Holidays
  • 401k Retirement Plan with Matching Employer Contributions
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Paid Leaves
  • Tuition Assistance

About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.

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