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Customer Support Associate Jobs in Edmonton, AB (NOW HIRING)

Walmart

Consumables Associate

Edmonton, AB · On-site

CA$16.15/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

La Senza

Sales Associate

Edmonton, AB · On-site

... by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink Assist with merchandise preparation for sales floor replenishment including ...

Staples Canada ULC

Sales Associate

Saint Albert, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Saint Albert, AB

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Leduc, AB

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Walmart

(CAN) Consumables Associate

Saint Albert, AB

CA$16.15/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Consumables Associate

Saint Albert, AB · On-site

CA$16.15/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

Bakery Associate

Sherwood Park, AB · On-site

CA$16.45/hr

A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Consumables Associate

Saint Albert, AB · On-site

CA$16.15/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

General Merchandise Associate

Sherwood Park, AB · On-site

CA$16.15/hr

... customer concerns as needed. Sales Floor Coverage and Team Support Covers assigned areas of the ... Communicates with other associates to ensure floor coverage is maintained and customer needs are ...

Walmart

General Merchandise Associate

Sherwood Park, AB · On-site

CA$16.15/hr

... customer concerns as needed. Sales Floor Coverage and Team Support Covers assigned areas of the ... Communicates with other associates to ensure floor coverage is maintained and customer needs are ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Edmonton, AB

Customer Support Associate information

See Edmonton, AB salary details

$8

$17

$26

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in Edmonton, AB is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Edmonton, AB?

The most popular types of Customer Support jobs in Edmonton, AB are:

What are popular job titles related to Customer Support Associate jobs in Edmonton, AB?

For Customer Support Associate jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Edmonton, AB look for?

The top searched job categories for Customer Support Associate jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Customer Support Associate jobs?

Cities near Edmonton, AB with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $36,867 per year, or $17.7 per hour.

Consumables Associate

Walmart

Edmonton, AB • On-site

CA$16.15/hr

Part-time

Re-posted 6 hours ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,627 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for an exciting job in customer service or retail, working as a Consumables Associate may be a great fit for you!What you'll do...

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste debute a 16.15.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

16940 127 St Nw, Edmonton, AB T6V 1J6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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Benefits

Hours and flexibility

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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