Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Natick, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Natick, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Canton, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Canton, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Peabody, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Peabody, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Chestnut Hill, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Canton, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Canton, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Braintree, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Burlington, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Burlington, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Peabody, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Peabody, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Natick, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
Natick, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Burlington, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Burlington, MA · On-site
$15 - $18.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Remarketing Support Associate
Needham, MA · On-site
$23.13/hr
S. We provide auto loans to the underserved and care for our customers and partners with ... Your Title: Remarketing Support Associate. Your Location: Remote/Anywhere within the US. Your ...
Remarketing Support Associate
Needham, MA · On-site
$23.13/hr
S. We provide auto loans to the underserved and care for our customers and partners with ... Your Title: Remarketing Support Associate. Your Location: Remote/Anywhere within the US. Your ...
Customer Support Associate information
See Chelsea, MA salary details
$13.06 - $14.67
1% of jobs
$14.67 - $16.29
5% of jobs
$16.29 - $17.90
16% of jobs
$18.09 is the 25th percentile. Wages below this are outliers.
$17.90 - $19.52
23% of jobs
The median wage is $20.11 / hr.
$19.52 - $21.13
12% of jobs
$21.13 - $22.75
11% of jobs
$24.25 is the 75th percentile. Wages above this are outliers.
$22.75 - $24.36
7% of jobs
$24.36 - $25.98
9% of jobs
$25.98 - $27.59
7% of jobs
$27.59 - $29.21
5% of jobs
$29.21 - $30.82
3% of jobs
$13
$21
$30
How much do customer support associate jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for customer support associate in Chelsea, MA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.10 per hour, depending on experience, location, and employer.
What is a customer support associate?
Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.
What are some common challenges customer support associates face, and how can they be managed effectively?
Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
What job categories do people searching Customer Support Associate jobs in Chelsea, MA look for?
The top searched job categories for Customer Support Associate jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Customer Support Associate jobs?
Cities near Chelsea, MA with the most Customer Support Associate job openings:
Chico's FAS rating
5.8
Based on 86 frontline employees who took The Breakroom Quiz
62nd of 105 rated fashion retailers
Job description
POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
- Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
- Ensures new products are properly merchandised and represented in a timely manner.
- Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
- Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
- Participates in pricing changes and markdowns.
- Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Customer Experience
- Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.
Teamwork and Growth
- Promotes an inclusive, collaborative approach to problem solving.
- Seeks personal developmental opportunities and readily solicits feedback.
- Other duties as assigned.
- Assists with boutique cleanliness and organization.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
- Culture - Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
- Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
- Courage - Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
- High school diploma or equivalent
- Previous stock or cashier experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to learn or adapt to technology provided by the company
- Must be able to work the majority of the shift standing
- Ability to work quickly and within strict timelines
- Ability to demonstrate teamwork
- Exposure to visual merchandising and product placement techniques desired
- Communicate with customers, Associates, and Management; wear / communicate with headset
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
It is illegal to administer or require a lie detector test as a condition of employment. Employers who violate this law may face criminal penalties and/or civil liability.
The wage range for this position is $15.00 to $18.75. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.
0254 Village Shoppes
What Chico's FAS employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Chico's FAS
Sourced by ZipRecruiter
Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Fort Meyers, FL, US