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Customer Support Associate Jobs in Merrimac, MA (NOW HIRING)

Milliken and Company

Support Associate

Hudson, NH · On-site

$17.25 - $22.25/hr

... for its customers and communities. Drawing on thousands of patents and a portfolio with ... POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION ...

Milliken

Support Associate

Hudson, NH · On-site

$17.25 - $22.25/hr

... for its customers and communities. Drawing on thousands of patents and a portfolio with ... POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION ...

Milliken & Company

Support Associate

Hudson, NH · On-site

$17.25 - $22.25/hr

... for its customers and communities. Drawing on thousands of patents and a portfolio with ... POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION ...

chicosfas

Support Associate - Chico's

Peabody, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Burlington, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Newmarket, NH · On-site

$17 - $22/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Peabody, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Newmarket, NH · On-site

$17 - $22/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Altron Inc

Support Associate 2

Portsmouth, NH · On-site

$19.84 - $20.24/hr

We are seeking a Support Associate to join our Passport Center team. In this role, you will be ... Basic customer service skills, providing courteous and efficient support when interacting with ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has ... With a reputation for putting customers first and a leadership team that values accountability and ...

Best Ford

Automotive Service Support Associate

Nashua, NH

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has ... With a reputation for putting customers first and a leadership team that values accountability and ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has ... With a reputation for putting customers first and a leadership team that values accountability and ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Merrimac, MA

Customer Support Associate information

See Merrimac, MA salary details

$12

$21

$29

How much do customer support associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer support associate in Merrimac, MA is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.23 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Merrimac, MA?

The most popular types of Customer Support jobs in Merrimac, MA are:

What job categories do people searching Customer Support Associate jobs in Merrimac, MA look for?

The top searched job categories for Customer Support Associate jobs in Merrimac, MA are:

What cities near Merrimac, MA are hiring for Customer Support Associate jobs?

Cities near Merrimac, MA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Merrimac, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,713 per year, or $21 per hour.

Support Associate

Milliken and Company

Hudson, NH • On-site

$17.25 - $22.25/hr

Full-time

Posted 5 days ago

Milliken & Company rating

7.7

Company rating: 7.7 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

14th of 62 rated fashion and textile manufacturers

Job description

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and  LinkedIn.

                                   

POSITION TITLE / LOCATION

Associate: Support Operator (Cleaner) - Hudson Plant

JOB CLASSIFICATION

Support Operator

POSITION REPORTS TO:

Hudson Plant Supervisor

 

POSITION OVERVIEW

Performs a wide variety of cleaning and janitorial duties

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Regular and predictable attendance

Support Operator:

  • Clean, mop and stock bathrooms daily and as needed
  • Clean and mop breakrooms on a daily basis. Clean lunchroom equipment as needed including refrigerators, microwaves, toasters, etc.
  • Clean floors in offices and production areas.
  • Empty trash containers daily.
  • Shovel snow and assure that walkways and stairs are clear of ice and snow.
  • Monitor supply of janitorial supplies
  • Performs other related duties as required or directed.

 

MINIMUM QUALIFICATIONS

  • Legally authorized to work in the US
  • Ability to communicate effectively
  • Six months of janitorial experience

 

 

PREFERRED QUALIFICATIONS

  • High School Diploma or equivalent
  • Manufacturing experience
  • Textile knitting experience

SKILL REQUIREMENTS

  • Excellent hand/eye coordination
  • Adaptability – adapts to changes in the work environment
  • Attention to detail – thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed
  • Ability to identify and classify defects
  • Willing to work overtime
  • Ability to communicate effectively.
  • Self-motivated, able to work under minimal supervision.
  • Maintain high level of cleanliness.
  • Able to understand instructions associated with cleaning chemicals and equipment.

AUTHORIZED TRAINING TIME

12-16 Weeks 

MACHINES, TOOLS AND EQUIPMENT USED:

  • Ladders 
  • Scissors

PERSONAL PROTECTIVE EQUIPMENT USED:

  • Ear plugs
  • Steel Toe Safety Shoes
  • Safety Glasses

PHYSICAL REQUIREMENTS                               FREQUENCY, AMOUNT, OR DESCRIPTION                                                           

     1. Standing: Ability to stand while working                                              95% of day 

  1. Sitting:  Ability to sit down                                                                         5% of day 
  1. Moving: Ability to move throughout plant:                                                  50% of day 
  1. Lifting:  Ability to lift up to 25 lbs.                                                             10% of day 
  1. Ascending/Descending: Ability to walk upstairs, climb to top of range

                                         (approx. 16 ft)                                                           

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