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Customer Support Associate Jobs in Bolingbrook, IL

Pasona NA

Operation Support Associate

Itasca, IL · On-site

$28 - $30/hr

Minimum 1 year of experience in manufacturing customer service experience or supply chain ... Support sales team with logistics quotes, shipment coordination, inventory reports, supplier ...

New

FriendHealth

Customer Support Representative

Chicago, IL · On-site

$18.04/hr

Associate's degree or some college coursework preferred. * Completion of medical terminology class preferred. * Bilingual in Spanish preferred * 1-3 years of customer support experience in a high ...

PBP Services

Facilities Support Associate

Aurora, IL · On-site

$21 - $23/hr

The Facilities Support Associate keeps the Aurora campus running smoothly - supporting office and ... Key Competencies Customer focus, reliability, attention to detail, organization and time management ...

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL · On-site

$16.75 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Schaumburg, IL · On-site

$16.75 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Chicago, IL

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate I

Chicago, IL · On-site

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL · On-site

$16.75 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Chicago, IL · On-site

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Schaumburg, IL · On-site

$16.75 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Bolingbrook, IL

Customer Support Associate information

See Bolingbrook, IL salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer support associate in Bolingbrook, IL is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Bolingbrook, IL? The most popular types of Customer Support jobs in Bolingbrook, IL are:
What are popular job titles related to Customer Support Associate jobs in Bolingbrook, IL? For Customer Support Associate jobs in Bolingbrook, IL, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Bolingbrook, IL look for? The top searched job categories for Customer Support Associate jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Customer Support Associate jobs? Cities near Bolingbrook, IL with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Bolingbrook, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,170 per year, or $19.8 per hour.

Operation Support Associate

Pasona NA

Itasca, IL • On-site

$28 - $30/hr

Other

Posted yesterday

New

Job description

Salary: $28-$30/hour
Industry: Manufacturing/Trading (Client company industry)
Location: Hybrid - 3 days/week onsite in Itasca, IL
Flexible Work Options: Hybrid schedule (3 days in office)
Benefits: Not specified
Required Qualifications:
  • Associate degree in business, operations, logistics, or related field.
  • Minimum 1 year of experience in manufacturing customer service experience or supply chain experience.
  • Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
  • Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
  • Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
  • Local travel may be required; infrequent overnight travel possible.
Responsibilities:
  • Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
  • Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
  • Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
  • Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
  • Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
  • Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
  • Escalate issues when needed and ensure all stakeholders remain informed.
  • Promote a positive workplace environment and adhere to all company rules and policies.
  • Additional duty may be assigned by the manager.

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