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Customer Support Assistant Jobs in Elgin, IL (NOW HIRING)

Kilcoy Global Foods

Sales Assistant

Mundelein, IL · On-site

$19.25 - $25/hr

Address customer concerns promptly and ensure resolutions are communicated effectively to maintain high levels of customer satisfaction. 2. Sales Support: Assist the sales team with administrative ...

RUPRECHT CO

Sales Assistant

Mundelein, IL · On-site

$19.25 - $25/hr

Address customer concerns promptly and ensure resolutions are communicated effectively to maintain high levels of customer satisfaction. 2. Sales Support: Assist the sales team with administrative ...

Ruprecht Company

Sales Assistant

Mundelein, IL · On-site

$19.25 - $25/hr

Address customer concerns promptly and ensure resolutions are communicated effectively to maintain high levels of customer satisfaction. 2. Sales Support: Assist the sales team with administrative ...

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All JobsCustomer Support JobsCustomer Support Assistant JobsCustomer Support Assistant Jobs in Elgin, IL

Customer Support Assistant information

See Elgin, IL salary details

$14

$19

$28

How much do customer support assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer support assistant in Elgin, IL is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.71 per hour, depending on experience, location, and employer.

What does a customer support assistant do?

A customer support assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to track interactions. Strong communication skills and patience are essential for this role.

What are the most commonly searched types of Customer Support jobs in Elgin, IL?

The most popular types of Customer Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Customer Support Assistant jobs?

Cities near Elgin, IL with the most Customer Support Assistant job openings:

Infographic showing various Customer Support Assistant job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,596 per year, or $19 per hour.

Field Operations Support Assistant

Service Corporation International

Lisle, IL

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents

  • Completes required permits and or certificates

  • Prepares and processes Veteran’s Paperwork

  • Prepares marker monument placement paperwork

  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

  • Prepares and distributes daily schedules, reports, and documents

  • Receives and processes payments and contracts

  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

  • Orders office supplies

  • Oversees the processing of installation orders to grounds and maintenance departments

  • Processes accounts payable transactions

  • Assists with the preparation of obituaries

  • Assists Location Management, Sales, Family Service Counselors and payroll as needed

  • Acts as backup to Receptionist

  • Greets family members and friends

  • Communicates client family’s needs promptly and accurately to the appropriate staff member

  • Conveys a sense of concern and empathy with client family members at all times

  • Responds to customer inquiries via telephone, internet and in person

  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 

  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

  • MS Office Suite experience preferred

  • Basic mathematics skills required

  • Good verbal and written communication skills

  • Strong organizational skills and detail oriented

  • High level of compassion and integrity

  • Ability to maintain confidentiality

  • May drive for local use and for normal business-related errands

Compensation

$18.00/Hourly

Benefits:  

Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program 

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 60532 Category (Portal Searching): Administration and Clerical Job Location: US-IL - Lisle

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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