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Customer Success Training Program Jobs in Florida

Mac Papers

Customer Success Associate

Jacksonville, FL · On-site

The Customer Success Associate role at Mac Papers and Packaging, a member of the Customer Success ... programs, and digital resources * Identify opportunities to expand customer purchasing across ...

ServiceNow

Customer Success Manager

Orlando, FL · On-site +1

... Training and Enablement and others. We are highly collaborative and believe that success in one ... Understand customer use cases and provide recommendations to improve security posture and platform ...

ServiceNow

Customer Success Manager

Orlando, FL · On-site

... Training and Enablement and others. We are highly collaborative and believe that success in one ... Understand customer use cases and provide recommendations to improve security posture and platform ...

iCIMS

Customer Success Manager

Tallahassee, FL · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Complete advanced product and industry training to build deep expertise in iCIMS Talent Cloud ... Foster advocacy through references, testimonials, and participation in customer community programs.

Genesys

Sr, Manager Customer Success

Pensacola, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Build and promote customer advocacy programs that strengthen references, case studies, and brand ... Experience with CRM and customer success tools such as Salesforce and Gainsight * Demonstrated ...

Compass

Customer Success Manager

Palm Beach, FL · On-site

As a Customer Success Manager you are the first person our customers meet when they join Compass ... training on our tools, programs, assisting with marketing requests and more. You are passionate ...

HelloGov AI

Customer Success Specialist

Miami, FL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Success here means keeping customers on track, resolving concerns quickly, and providing a positive ... Experience with CRM or AI-driven tools (training provided) * Highly organized, punctual, and self ...

HelloGov AI

Customer Success Specialist

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Success here means keeping customers on track, resolving concerns quickly, and providing a positive ... Experience with CRM or AI-driven tools (training provided) * Highly organized, punctual, and self ...

Compass

Customer Success Manager

Palm Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager you are the first person our customers meet when they join Compass ... training on our tools, programs, assisting with marketing requests and more. You are passionate ...

HelloGov AI

Customer Success Specialist

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Success here means keeping customers on track, resolving concerns quickly, and providing a positive ... Experience with CRM or AI-driven tools (training provided) * Highly organized, punctual, and self ...

HelloGov AI

Customer Success Specialist

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Success here means keeping customers on track, resolving concerns quickly, and providing a positive ... Experience with CRM or AI-driven tools (training provided) * Highly organized, punctual, and self ...

Carrier

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for delivering customer success KPIs and program outcomes * Increase adaptation & usage of IOT Platform (Abound PI) & associated digital tools at * customer's place * Responsible for ...

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Showing results 41-60

All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Florida

Customer Success Training Program information

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are popular job titles related to Customer Success Training Program jobs in Florida?

For Customer Success Training Program jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Success Training Program jobs in Florida look for?

The top searched job categories for Customer Success Training Program jobs in Florida are:

What cities in Florida are hiring for Customer Success Training Program jobs?

Cities in Florida with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you

Sales & Client Success Manager (Arioneo)

LIM USA INC

Delray Beach, FL

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Description

When you join Arioneo...


Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.

Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.

With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.

We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.

What you'll be doing is...

Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.

  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2. Customer Success & Trainer Experience

  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations

  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

 4. Field presence

  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback

  • Share structured feedback from trainers to product and marketing teams



Requirements

Sales Representative Requirements:

  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:

  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:

The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.


Apply