ZipRecruiter

Log In

1

Customer Success Supervisor Jobs in Wisconsin (NOW HIRING)

Wisconsin

Customer Success Representative

Oshkosh, WI · On-site

$19/hr

Position Title: Customer Success Representative Job Category: University Staff Employment Type ... or supervisor, during the interview process. Note: Once you have attached your materials and ...

Exaways Corporation

Customer Experience Associate

Pewaukee, WI · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... SUPERVISORY RESPONSIBILITIES • This position does not require supervisory responsibilities ... customer success or customer service experience • Knowledge of fluid power systems • Fluid ...

R1

Patient Access Supervisor

Milwaukee, WI · On-site

$46K - $66K/yr

As our Patient Access Supervisor, you will help the Registration Department manage operational ... Not only does that drive customer success and improve patient care, but that same enthusiasm is ...

R1

Patient Access Supervisor

Milwaukee, WI

$46K - $66K/yr

As our Patient Access Supervisor, you will help the Registration Department manage operational ... Not only does that drive customer success and improve patient care, but that same enthusiasm is ...

Kem Krest

Operations Manager

Pleasant Prairie, WI · On-site

  • Medical

  • Retirement

  • PTO

Lead supervisors and team leads in fulfillment, manufacturing, and order processing. * Drive ... Partner with logistics, planning, and customer success teams to meet customer expectations. * Train ...

GB Packaging

Production Supervisor - 2nd Shift

De Pere, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Overview The 2nd Shift Production Supervisor is accountable for the safety, quality ... passion to support customer success. VISION To be the leading Folding Carton manufacturer ...

GB Packaging

Production Supervisor - 3rd Shift

De Pere, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Overview Green Bay Packaging is seeking a motivated 3rd Shift Production Supervisor to ... passion to support customer success. VISION To be the leading Folding Carton manufacturer ...

SolomonEdwards

Customer Experience Specialist I

Madison, WI · On-site

$20 - $24/hr

  • Medical

  • Retirement

Operate in a call center environment as a customer success advocate. * Answer high-volume, inbound ... All employees, including managers and supervisors, are responsible for upholding our EEO and ...

Old Dominion Freight Line, Inc.

Dock Supervisor

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

With a focus on growth, collaboration, and performance, this role is essential to the success of ... Works assigned shift/s as needed, must be available to work depending upon customer pick-up and ...

Schreiber Foods, Inc.

Production Supervisor

Beloit, WI

  • Medical

  • Dental

  • Vision

  • Retirement

... our customers' success. With annual sales of more than $7 billion, we partner with the best ... Our Production Supervisors are focused on three core priorities: Leadership, Manufacturing ...

Schreiber Foods, Inc.

Production Supervisor

West Bend, WI

  • Medical

  • Dental

  • Vision

  • Retirement

... our customers' success. With annual sales of more than $7 billion, we partner with the best ... Our Production Supervisors are focused on three core priorities: Leadership, Manufacturing ...

McCain Foods Limited

Maintenance Supervisor

Rice Lake, WI · On-site

$81K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintenance Supervisor Position Type: Regular - Full-Time Requisition ID: 43915 About the role. In ... customers and employees, and how we work as individuals and collectively to find success. While ...

''

Maintenance Supervisor

Rice Lake, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintenance Supervisor Position Type: Regular - Full-Time Requisition ID: 43915 About therole. In ... customers and employees, and how we work as individuals and collectively to find success. While ...

next page

Showing results 1-20

All JobsCustomer Success Supervisor JobsCustomer Success Supervisor Jobs in Wisconsin

Customer Success Supervisor information

See Wisconsin salary details

$32.8K

$83.8K

$141.3K

How much do customer success supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success supervisor in Wisconsin is $83,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $99,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success supervisor, and why are they important?

To thrive as a Customer Success Supervisor, you need expertise in client relationship management, problem-solving, and a background in business or related fields, often supported by experience in customer success or account management roles. Familiarity with CRM platforms like Salesforce or Zendesk, and sometimes certifications in customer success or project management, are commonly required. Strong leadership, communication, and conflict resolution skills help you motivate teams and build positive client interactions. These abilities are essential for driving customer retention, ensuring satisfaction, and leading teams effectively in a service-oriented environment.

How does a customer success supervisor balance team management with direct customer engagement?

A Customer Success Supervisor often splits their time between overseeing a team of customer success representatives and actively engaging with key clients. While their primary responsibility is to coach, mentor, and support their team to ensure high-quality service, they also step in to resolve escalated issues, analyze customer feedback, and collaborate with other departments like sales or product management. This dual focus requires strong organizational skills and the ability to prioritize both team development and customer satisfaction. Balancing these aspects is crucial for driving overall customer retention and team performance.

What is a customer success supervisor?

A Customer Success Supervisor is a professional responsible for leading and managing a team of customer success representatives. Their main goal is to ensure customers have a positive experience with a company's products or services by addressing their needs, resolving issues, and helping them achieve their desired outcomes. They monitor team performance, provide coaching and training, and develop strategies to improve customer satisfaction and retention. Customer Success Supervisors often collaborate with other departments to advocate for the customer and enhance overall service delivery.

What is the difference between Customer Success Supervisor vs Customer Support Manager?

AspectCustomer Success SupervisorCustomer Support Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in customer success or account managementUsually requires a bachelor's degree; experience in customer service or support roles
Work EnvironmentFocuses on proactive engagement, onboarding, and retention strategies with clientsHandles reactive support issues, troubleshooting, and resolving customer complaints
Employer & Industry UsageCommon in SaaS, tech, and subscription-based companiesWidely used across various industries including tech, retail, and service sectors

The Customer Success Supervisor primarily focuses on proactive client engagement and retention, whereas the Customer Support Manager handles reactive support issues. Both roles require strong communication skills and customer-oriented experience, but their daily responsibilities and strategic focus differ significantly.

What are popular job titles related to Customer Success Supervisor jobs in Wisconsin?

For Customer Success Supervisor jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Success Supervisor jobs in Wisconsin look for?

The top searched job categories for Customer Success Supervisor jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Success Supervisor jobs?

Cities in Wisconsin with the most Customer Success Supervisor job openings:

Customer Success Supervisor jobs near you
Infographic showing various Customer Success Supervisor job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,841 per year, or $40.3 per hour.

Customer Success Representative

RED LINE PLASTICS LLC

Manitowoc, WI • On-site

Full-time

Re-posted 8 days ago

Job description


Mold yourself into something great at Redline!

Why You Should Redline:

  • We have amazing employees; we think you will like them too
  • We have fun at work everyday
  • We promise you won’t be bored. Your day will be filled with tasks that keep you moving and engaged
  • We care about you and want to hear your ideas


Perks of Redline:

  • We have the BEST supervisors & managers - they listen & want your input
  • Newly renovated culture that allows you to be radical
  • Outstanding teammates
  • Life happens - we're flexible
  • We act like ninjas and make things happen, then we get bonuses
  • Free on-site nurse
  • New, modern manufacturing facility


If that sounds intriguing, then come engage in radical candor while we help you get amped and teach you how to deliver wow!


Customer Success Team Member

The Customer Success Representative performs duties with a positive attitude, learning quickly, and paying close attention to details. This person recognizes problems and acts based on natural intuition. In addition to receiving orders and taking a low volume of calls, this person also reaches out to corporate B2B customers to work through issues and manage their expectations as it relates to their orders and delivery dates. This person adopts and leads continuous change, including responsibilities that may be outside of the job description. This person possesses the natural desire for continued learning and process improvement.

Primary Duties & Responsibilities:

  • Plan and implement accurate and timely changes to order entry and sales processes to streamline in relation to efficiency and effectiveness for customers.
  • Provide customer service work direction to ensure tasks are completed and inbound calls are answered.
  • Independently manage customer service tasks including calls and emails.
  • Acts as the customer advocate working internally to meet all customer needs.
  • Enter orders into Syteline ERP system.
  • Schedule customer orders.
  • Process EDI orders.
  • Accurately process warranty claims and returns.
  • Assess, record, and report possible trends in warrantable issues.
  • Creatively troubleshoot day to day issues.
  • Make appropriate decisions keeping the customer’s and company’s best interests in mind.
  • Prioritize time sensitive tasks.
  • Promptly respond to phone and email order status inquiries.
  • Accurately answer calls from consumers regarding basic product questions.
  • Support other departments as needed.

Qualifications:

  • Ability to perform critical thinking and complex problem solving
  • Ability to work independently, be a self-starter and meet deadlines
  • High attention to detail
  • Ability to work through difficult and complex situations without becoming frustrated
  • Shows moral courage, integrity, openness and honesty in all dealings
  • Highly skilled managing internal and external communications (written and verbal)
  • Excellent skills in Microsoft Office
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships both internally and externally
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the high level of customer service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in fast paced, high-pressure environment.
  • Proven track record of proactive communication skills to include following instructions and ability to follow those instructions with minimal to no follow-up
  • Ability to think outside of the box and apply standard common sense by means of any “reasonable” individual.
  • Forward thinker who actively sees opportunities to propose solutions
  • Ability to give day to day work guidance and instruction to team members