Qualifications and Education • 3-5 years of experience in a B2B customer success role • Outstanding interpersonal skills and a genuine people person. • Highly organized and capable of handling ...
Qualifications and Education • 3-5 years of experience in a B2B customer success role • Outstanding interpersonal skills and a genuine people person. • Highly organized and capable of handling ...
Customer Success Manager
Manhattan, NY · On-site
$97K - $120K/yr
This is a scaled Customer Success role for someone who is energized by solving problems across a large book of accounts rather than working deeply with a small number of enterprise customers. You'll ...
Customer Success Manager
Manhattan, NY · On-site
$97K - $120K/yr
This is a scaled Customer Success role for someone who is energized by solving problems across a large book of accounts rather than working deeply with a small number of enterprise customers. You'll ...
Customer Success Manager
Manhattan, NY · On-site
Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience ...
Customer Success Manager
Manhattan, NY · On-site
Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience ...
This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts in the Company's platform and products and in using their ...
This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts in the Company's platform and products and in using their ...
Customer Success Manager
San Francisco, CA · On-site
$97K - $120K/yr
This is a scaled Customer Success role for someone who is energized by solving problems across a large book of accounts rather than working deeply with a small number of enterprise customers. You'll ...
Customer Success Manager
San Francisco, CA · On-site
$97K - $120K/yr
This is a scaled Customer Success role for someone who is energized by solving problems across a large book of accounts rather than working deeply with a small number of enterprise customers. You'll ...
This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts in the Company's platform and products and in using their ...
This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts in the Company's platform and products and in using their ...
Customer Success Manager
Manhattan, NY · On-site
The Customer Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters. What You'll Do * Build and maintain relationships with key stakeholders to ensure ...
Customer Success Manager
Manhattan, NY · On-site
The Customer Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters. What You'll Do * Build and maintain relationships with key stakeholders to ensure ...
Customer Success Manager
New York, NY · On-site
$100K - $180K/yr
The Customer Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters. What You'll Do * Build and maintain relationships with key stakeholders to ensure ...
Customer Success Manager
New York, NY · On-site
$100K - $180K/yr
The Customer Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters. What You'll Do * Build and maintain relationships with key stakeholders to ensure ...
Customer Success Specialist - EMEA You're proactive, strategic, and trusted. You don't just manage ... In this role, you'll support key European accounts. You'll ensure clients are onboarded ...
Customer Success Specialist - EMEA You're proactive, strategic, and trusted. You don't just manage ... In this role, you'll support key European accounts. You'll ensure clients are onboarded ...
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
Digital Program Manager, Customer Success Role Overview Uniguest is seeking a Digital Program Manager - Customer Success, to build and operate a scalable, data-driven Customer Success program focused ...
Quick apply
Digital Program Manager, Customer Success Role Overview Uniguest is seeking a Digital Program Manager - Customer Success, to build and operate a scalable, data-driven Customer Success program focused ...
Customer Success Manager
New York, NY · Hybrid
Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience ...
Customer Success Manager
New York, NY · Hybrid
Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience ...
Customer Success Manager
Raleigh, NC · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Quick apply
Customer Success Manager
Raleigh, NC · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Customer Success Manager
Chicago, IL · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Quick apply
Customer Success Manager
Chicago, IL · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
As an Enterprise Customer Success Manager at Quest, you'll play a pivotal role in ensuring customers realize maximum value from their investments through comprehensive adoption and value engagements.
This is not a traditional Customer Success Manager role focused primarily on managing individual customer relationships, conducting QBRs, or carrying a personal book of business. The primary ...
This is not a traditional Customer Success Manager role focused primarily on managing individual customer relationships, conducting QBRs, or carrying a personal book of business. The primary ...
Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the ... The day one focus for this role will be working alongside the Relationship Management team to learn ...
Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the ... The day one focus for this role will be working alongside the Relationship Management team to learn ...
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Customer Success Manager
Austin, TX · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Quick apply
Customer Success Manager
Austin, TX · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Customer Success Role information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success role jobs pay per year?
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For Customer Success Role jobs, the most frequently searched job titles are:
Customer Success Manager
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Medical, Dental, Vision, PTO
Posted 5 days ago
Job description
Are you eager to contribute significantly to the start of a groundbreaking web3 company?
As our first customer success hire, you will report directly to our CEO and founder, who has spent the last 20 years building and scaling successful commercial organizations. You will work with the CEO and the rest of our team to develop our customer success strategy, which will help our clients achieve incredible value from using Superloyal. As a team, we have been running startups and growing businesses for more than 20 years. Top investors in fintech, crypto, and web3 back us.
Join us and let's shape the future together!
(crypto/web3/fintech experience is a plus; however, it is not required)
Duties and Responsibilities• Build strong relationships with our clients based on your ability to earn their trust and deliver value.
• Examine critical account and performance metrics to identify opportunities for improvement, educate clients, and drive growth.
• Manage multiple client relationships concurrently and successfully.
• Continuously improve our onboarding procedures.
• Assess and improve tutorials and other forms of communication infrastructure.
• Be a bridge between clients and our team.
• Work to keep customer churn to an absolute minimum.
• Actively listen, show empathy and compassion, and manage multiple clients and relationships.
• Excellent internal and external communication, both verbally and in writing
• Enjoy working on a wide range of projects with the largest customers in all industries.
• Enjoy exercising your creative mind through resourceful problem-solving.
• Have a fast-paced, growth mindset.
• Entrepreneurial heart.
Qualifications and Education• 3-5 years of experience in a B2B customer success role
• Outstanding interpersonal skills and a genuine people person.
• Highly organized and capable of handling multiple projects concurrently.
• Self-motivated and proactive personality
• Exhibit leadership qualities
• In previous roles, demonstrated creativity and problem-solving ability.
Skills and Abilities• Passion for customers and working cross-functionally within a diverse team to deliver outstanding results
• Ability to work seamlessly with customers and to utilize strategic thinking skills to improve the implementation process
• Technologically savvy and commercially astute
• Exceptional written and verbal communication skills
• Ability to work independently and as part of a team
• Excellent negotiation and presentation skills
• Ability to work remotely and travel when required
• Ability to thoughtfully navigate complex accounts and to drive multiple problems to solutions as part of a complex project with multiple stakeholders
Package and Benefits• Fully remote setup, so you can work from wherever you prefer (Plus, you'll get money to improve your home office!)
• Competitive salary and option package
• Excellent medical, dental & vision insurance plans
• Flexible work schedule and unlimited vacation
• Budget and support for personal development
• One week of the year off for company-wide winter/summer break
• Company-sponsored team events