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Customer Success Role Jobs (NOW HIRING)

EverDriven

Customer Success Manager

The Customer Success Manager is essential for driving growth and supporting customers and school ... This role involves developing strong client relationships, understanding their needs, and ...

Lone Wolf Technologies

Customer Success Manager

OR · On-site +1

$75K - $85K/yr

Your role is to understand what success means for each customer, translate those goals into a clear plan, drive adoption and value realization, identify risk early, and coordinate the right resources ...

Leap Tools

Customer Success Manager (SMB) - LATAM

Leap Tools Customer Success Role At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune ...

MillTech

Customer Success Manager

Manhattan, NY · On-site

Position: Customer Success Manager Reports to: Head of Customer Success Location: New York City ... The role requires an entrepreneurial and ambitious mindset, with a strong focus on maximising ...

Vendelux

Customer Success Manager

Manhattan, NY · On-site

The Customer Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters. What You'll Do * Build and maintain relationships with key stakeholders to ensure ...

PlaceIQ

Customer Success Manager

Years of experience: 5+ years managing "land-and-expand" account strategies in a Customer Success role * Demonstrated history of strong client retention through client engagement and renewal ...

Aidoos

Customer Success Manager Role

Customer Success Manager Role Canonical is seeking an Enterprise Customer Success Manager who is a native Japanese speaker. This role focuses on enhancing customer experiences and driving product ...

Jobless

... Success ... This role focuses on accelerating new hire onboarding, building consistent sales and customer ...

Aptly

Customer Success Manager

The customer success team at Aptly is responsible for the implementation and ongoing support of our ... Experience in a customer facing role for implementation or troubleshooting/problem-solving of ...

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Customer Success Role information

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$32.5K

$83.1K

$140K

How much do customer success role jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer success role in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Success Role jobs?

For Customer Success Role jobs, the most frequently searched job titles are:

Customer Success Manager

Remote

EverDriven
Special Transit Systems Transportation • 201 - 500 employees
Learn more about EverDrivenexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Position Summary: 
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential 

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
   Implements strategies and processes that deliver consistent customer satisfaction and retention
   Owns account relationships, strategy, pricing - including managing contract renewals and RFPs. 
   Proactively engages and builds relationships with decisions makers and all levels of school district personnel
   Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
   Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue 
   Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs 
   Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers 
   Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges 
   Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
   Bachelor's degree and/or equivalent relevant years of experience 
   Minimum of 5 years' experience in a business development or customer success role 
   Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients 
   Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions 
   Ability to manage multiple priorities and projects simultaneously in a fast-paced environment 
   Proactive and self-motivated with a passion for customer success and a track record of achieving goals 
   Valid US driver's license in good standing, required
   Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

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