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Highlevel Customer Success Jobs (NOW HIRING)

... HighLevel customer acquisition. Essential Functions: * Measure success against affiliate program growth KPIs and metrics. * Regularly collaborate with Sales, Marketing, and Departmental leadership to ...

Lead AI Content Producer

Dallas, TX · Remote

$124K/yr

You are passionate about content that helps customers learn, adopt, and succeed with HighLevel ... Collaborate with Product, Marketing, Customer Success, Support, and Events teams to identify ...

What does CSM effectiveness look like at HighLevel's scale? • How is customer health measured and ... Own the Success AI bot from a RevOps operational standpoint - track performance metrics, measure ...

Field Marketing Representative

Dallas, TX · On-site

$42K - $51K/yr

You're comfortable representing HighLevel in front of customers, partners, and prospects, while ... Track and evaluate event success metrics including lead quality, attendee engagement, pipeline ...

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Covered California (CCA) Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

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Covered California (CCA) Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

Sr. Director of Growth, Product

$129K - $170K/yr

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs ... You'll work closely with Product, Marketing, Customer Success, and Product Marketing teams to ...

WI · On-site

$60 - $80/hr

You are passionate about content that helps customers learn, adopt, and succeed with HighLevel ... Collaborate with Product, Marketing, Customer Success, Support, and Events teams to identify ...

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Covered California (CCA) Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

Background in customer success, support, sales enablement or call center environments * Experience with the HighLevel platform or comparable SaaS products * Prior experience shipping AI workflows ...

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Medicare Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

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Medicare Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

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Medicare Sales Producer

Ontario, CA · On-site

$20 - $22/hr (+ commission)

Operating within our tech stack ( Zoom Dialer and HighLevel CRM ), you will guide clients with ... SUCCESS LOOKS LIKE Within 30 Days * Fully onboarded and confident in the California Plans sales ...

... in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 ... success and alignment with business strategies. What You'll Be Doing: * Influence others, lead ...

Lead Product Designer (Commerce)

$158K - $195K/yr

... in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 ... success, adoption, retention or customer satisfaction. * Lead complex discovery and design work ...

Design Program Manager

$193K/yr

... customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ... What Success Looks Like In your first 90 days, you will have built trust with design leadership and ...

* Represent HighLevel at external marketing conferences, trade shows, summits, partner activations ... Collaborate with Marketing, Sales, Partnerships, Customer Success, and Events teams on goals ...

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Highlevel Customer Success information

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How much do highlevel customer success jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for highlevel customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is a Highlevel customer success manager?

A Highlevel Customer Success Manager is a professional responsible for ensuring customers achieve their desired outcomes using the HighLevel platform, a CRM and marketing automation tool. They work closely with clients to onboard them, provide training, and help resolve issues, ensuring long-term satisfaction and retention. Their goal is to maximize the value customers receive from HighLevel’s products and services, often acting as a bridge between the client and technical support or product teams. They also gather customer feedback to help improve the platform and proactively address client needs to foster loyalty and growth.

What are the key skills and qualifications needed to thrive as a Highlevel customer success manager?

To thrive as a Highlevel Customer Success Manager, you need expertise in customer relationship management, problem-solving, and a solid understanding of SaaS platforms, typically supported by relevant experience or a degree in business or communications. Familiarity with CRM software (such as HighLevel), ticketing systems, and data analytics tools is often essential. Exceptional communication, empathy, and proactive follow-up skills help you build lasting client relationships and address concerns effectively. These skills ensure clients achieve their desired outcomes, leading to higher satisfaction, retention, and business growth.

How does a Highlevel customer success role typically collaborate with sales and product teams to ensure client satisfaction?

In a Highlevel Customer Success role, you work closely with both sales and product teams to ensure clients achieve their desired outcomes. You'll regularly communicate client feedback and feature requests to the product team, helping to shape future updates that align with user needs. Additionally, you’ll partner with sales to onboard new clients smoothly and identify upsell or cross-sell opportunities, ensuring a seamless customer journey from acquisition through ongoing support. This collaborative environment fosters both client retention and continuous improvement of the product or service.

What are popular job titles related to Highlevel Customer Success jobs?

For Highlevel Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Highlevel Customer Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
HighLevel
Internet and IT • 11 - 50 employees

Full-time

Re-posted 4 days ago


Job description

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We're proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are:
You are looking for an opportunity to bring your creative, organized, and strategic thinking to a role that allows you to impact the success of others. Leveraging your sales-minded entrepreneurial spirit through creative outreach strategies to engage and recruit potential affiliates to join the HighLevel program. Your excellent communication skills and working knowledge of the marketing technology landscape will serve you well as you impact and expand the largest channel of HighLevel customer acquisition.
Essential Functions:
  • Measure success against affiliate program growth KPIs and metrics.
  • Regularly collaborate with Sales, Marketing, and Departmental leadership to develop and deploy ongoing Affiliate recruitment strategies.
  • Prospect and identify an ongoing targeted list of existing affiliates.
  • Create personalized strategies for existing affiliate quarterly goals and targets.
  • Hold sponsored & endorsed affiliates to their contractual expectations.
  • Orchestrate existing and prospective affiliate landing pages and pre-defined affiliate offers.
  • Be available to attend in-person events, which may include but is not limited to travel, standing for long periods of time, and full participation in events.
  • Assist in event duties as assigned
  • Other duties may be assigned.

Experience/Education/Certifications Required:
  • Bachelor's Degree or Equivalent SaaS Experience required
  • 2-5 Years of Digital Marketing, Agency Sales, Account Management or Business Development experience
  • Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
  • A strong technical aptitude to help our users succeed with the HighLevel software
  • Experience working with and or ability to learn the use of various CRM Systems
  • Working Knowledge of the following applications strongly preferred
    • Google Suite, Zoom, Facebook, Instagram, Linkedin and other social media

The salary range for this role is 55000 - 68000 USD Annually
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.