Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards ...
Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards ...
Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and ...
Senior Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Senior Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Customer Success, CX At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond ...
Customer Success, CX At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond ...
Manager, Customer Success At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute ...
Manager, Customer Success At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute ...
Senior Customer Success Manager
OR · On-site +1
The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and ... As the market leader, every day at NICE is a chance to learn and grow, and there are endless ...
Senior Customer Success Manager
OR · On-site +1
The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and ... As the market leader, every day at NICE is a chance to learn and grow, and there are endless ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
Senior Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest ...
Senior Customer Success Manager USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ...
VP, Customer Success
$141K - $181K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Vice President of Customer Success for the Strategic Segment is a senior leadership position ...
VP, Customer Success
$141K - $181K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Vice President of Customer Success for the Strategic Segment is a senior leadership position ...
VP, Customer Success
$141K - $181K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Vice President of Customer Success for the Strategic Segment is a senior leadership position ...
VP, Customer Success
$141K - $181K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Vice President of Customer Success for the Strategic Segment is a senior leadership position ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ...
Customer Success Manager
Boston, MA · On-site
Nice-to-have: hands-on automated lab equipment, scheduling software, or scripting experience with ... Customer Success Management * Program Management * Laboratory Science Expertise * Stakeholder ...
New
Customer Success Manager
Boston, MA · On-site
Nice-to-have: hands-on automated lab equipment, scheduling software, or scripting experience with ... Customer Success Management * Program Management * Laboratory Science Expertise * Stakeholder ...
New
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ... Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer ...
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ... Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer ...
Technical Customer Success Manager - Conversational Ai Or Agentic Ai USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we ...
Technical Customer Success Manager - Conversational Ai Or Agentic Ai USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we ...
Nice Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do nice customer success jobs pay per year?
As of Sep 9, 2026, the average yearly pay for nice customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Nice Customer Success jobs?
For Nice Customer Success jobs, the most frequently searched job titles are:
Job description
Customer Success Manager
USA - Remote
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer's reoccurring revenue, & create loyal promoters driving additional business. Performance in the role is measured by retention, growth of contract values, while ensuring assigned cloud accounts become willing references for prospect customers.
How will you make an impact?
- Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes
- Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria
- Negotiating contract renewals and maintaining high revenue retention rates
- Gain a deep understanding of each customer's environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact
- Identifying expansion opportunities by having a deep understanding of the customer's business operations and applying our solutions to provide business impact
- Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience
- Performing periodic Business Reviews
- Acting as a strong customer advocate, while maintaining business priorities
- Engaging and communicating effectively with senior leaders both internally and externally
- Generating & maintaining account health dashboards
- Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and success plans
- Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio
Have you got what it takes?
- Strong background in Workforce Engagement, Quality Management and Contact Centers
- 3+ years experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem
- Ability to engage in technical dialogue with customers and internal audiences
- 3+ years working within hosted or Software as a Service business-model
- Bachelor's degree or equivalent experience preferred
- Experience in managing the business aspects for a range of customer tiers, as well as communicating customer initiatives internally with Executive leadership
- Demonstrated experience in a fast-paced environment and meeting customer time constraints
- Experience working with Gainsight, and Salesforce
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.