Customer Success Project Manager Jobs in Alabama

Location: Onsite in Montgomery, AL

Employment Status: Full-Time

Compensation: $95,000 – $140,000 Annually + Bonus

Travel: Project Site based or significant travel

Who We Are

Thermo Systems is a global, full-service control systems integration partner delivering premier class automation solutions across the Energy, Life Sciences, and Mission Critical markets.

Guided by The Thermo Way, we are unified, dynamic, and committed to delivering excellence. Our culture is grounded in three core principles:

• Employee Success – investing in our people and their growth
• Customer Success – delivering reliable, high-quality solutions
• Financial Strength – operating with discipline and long-term focus

We believe strong teams, trusted partnerships, and technical excellence drive sustainable success.

The Opportunity

The Project Manager is accountable for the successful delivery of customer projects using a structured stage-gate delivery model. This role supports the execution of automation and control systems integration projects within construction-driven environments, including hyperscale data centers.

This role oversees project execution from early planning through commissioning and closeout. The Project Manager partners closely with engineering teams, subcontractors, field personnel, and customers to ensure projects are delivered safely, on schedule, within budget, and in alignment with project specifications and contractual commitments. Project Managers lead cross-functional execution teams through defined project gates, leveraging a centralized PMO that provides standards, tools, reporting, and governance, while balancing strong customer leadership with disciplined internal execution.

What You’ll Do

Core Responsibilities:

• Lead assigned projects through defined project phases from execution start through commissioning and closeout.
• Ensure gate readiness by completing required deliverables and securing approvals prior to advancing.
• Develop and manage project execution plans, schedules, and budgets aligned with PMO standards.
• Serve as the primary customer interface for assigned projects.
• Coordinate cross-functional teams across engineering, procurement, fabrication, software, and field services.
• Identify and manage project risks, issues, and change control.
• Provide accurate and timely project reporting using standardized PMO tools.
• Support installation, commissioning, and customer acceptance activities as required.
• Promote a strong culture of safety, quality, and accountability.

Field Coordination:

• Coordinate daily subcontractor and trade partner activities on the project site.
• Ensure field work aligns with project drawings, specifications, and quality standards.
• Assist with scheduling, material planning, and installation progress tracking.
• Support commissioning readiness and system turnover activities.
• Promote and enforce safety policies and safe work practices on site.

Customer and Contractor Integration:

• Serve as a key point of contact for customers, general contractors, and trade partners.
• Communicate project updates, schedules, and milestones clearly and proactively.
• Build strong professional relationships with clients, contractors, and internal teams.
• Maintain accurate project documentation and communication records.

What We’re Looking For

Education & Experience:

• Bachelor’s degree in Engineering, Project Management, Business, or a related technical discipline.
• 5+ years of experience managing complex industrial or systems integration projects.
• Experience coordinating subcontractors, schedules, and project documentation on active job sites.
• Exposure to automation, control systems integration, or mission critical infrastructure environments is beneficial.
• PMP certification or progress toward certification is preferred.

Skills & Qualifications:

• Demonstrated success coordinating construction-site activities or technical project execution.
• Strong communication and interpersonal skills with the ability to collaborate across teams.
• Ability to manage multiple tasks and priorities in a fast-paced project environment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office tools and project scheduling software such as MS Project or Smartsheet.
• Ability to work independently while maintaining strong collaboration with remote teams and leadership.
• Basic understanding of mechanical and electrical systems and how project decisions impact safety and system performance.

What You’ll Get

• Competitive compensation with annual bonus opportunity
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage with low-cost options
• Paid time off and sick leave
• Tuition reimbursement and professional credential support
• In-house and external technical training opportunities
• Exposure to complex, high-impact automation projects
• A collaborative culture built on integrity, accountability, and teamwork
• Learn more at www.thermosystems.com

Work Environment & Physical Requirements
The physical and environmental demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity
Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status.

Disclaimer
This job description outlines the general nature and level of work expected. Responsibilities may evolve based on business needs.