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Customer Success Program Manager Jobs in Saint Albans, VT

... programs. This role is designed for individuals passionate about digital engagement, process improvement, and customer success. You will work closely with product managers, content specialists, and ...

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Translate program outcomes, stories, and data into clear, compelling narratives for funders and ... Demonstrated success securing, managing, or supporting foundation, corporate, and/or government ...

Sr. Project Manager

Colchester, VT · On-site

$90K - $150K/yr

Principle Duties To act as the primary point of contact with the customer and is responsible for ... Prepares monthly revenue forecast for the OE Group in collaboration with the program manager.

Sr. Project Manager

Colchester, VT · On-site

$90 - $150/hr

Principle Duties To act as the primary point of contact with the customer and is responsible for ... Prepares monthly revenue forecast for the OE Group in collaboration with the program manager.

Sr. Project Manager

Colchester, VT · On-site

$90 - $150/hr

Principle Duties To act as the primary point of contact with the customer and is responsible for ... Prepares monthly revenue forecast for the OE Group in collaboration with the program manager.

Translate program outcomes, stories, and data into clear, compelling narratives for funders and ... Demonstrated success securing, managing, or supporting foundation, corporate, and/or government ...

Translate program outcomes, stories, and data into clear, compelling narratives for funders and ... Demonstrated success securing, managing, or supporting foundation, corporate, and/or government ...

Showing results 21-40

Customer Success Program Manager information

See Saint Albans, VT salary details

$30K

$76.7K

$129.2K

How much do customer success program manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success program manager in Saint Albans, VT is $76,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Saint Albans, VT look for?

The top searched job categories for Customer Success Program Manager jobs in Saint Albans, VT are:

Infographic showing various Customer Success Program Manager job openings in Saint Albans, VT as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $76,683 per year, or $36.9 per hour.

Student Success PC2 X

University of Vermont

Burlington, VT • On-site

$60K - $65K/yr

Full-time

Re-posted 8 days ago


University Of Vermont rating

8.1

Company rating: 8.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

167th of 621 rated colleges and universities


Job description

Position Details
Advertising/Posting Title Assistant Director for Fraternity & Sorority Life Posting Summary
Provide leadership in all facets of UVM's fraternity and sorority program, supporting the success and development of recognized Greek-letter organizations, their members, and alumni. Promote an inclusive, healthy, and engaged fraternity and sorority community, overseeing chapter development and compliance, recruitment, risk prevention and response, and community relations. Work collaboratively with the Coordinator for Fraternity & Sorority Life Coordinator and Graduate Assistant to provide intentional and consistent programming and advising to the FSL community. Serve as an actively engaged campus partner and representative of Student Life. Responsible for supporting the mission and philosophy of the Department of Student Life, the Division of Student Affairs and the University of Vermont. Reports to the Associate Director of Student Involvement
Minimum Qualifications (or equivalent combination of education and experience)
Master's degree in student affairs or related field and three years related experience required. Organizational consulting, leadership development, and program development skills required.
Knowledge of best practices and trends in fraternity and sorority life. Experience implementing risk prevention and management in a university setting required. Proven ability to resolve conflicts and manage ambiguity. Demonstrated ability to forge relationships and work effectively with college students. Effective organizational, time management, and basic computer skills required. Demonstrated commitment to creating an inclusive and welcoming environment.
Desirable Qualifications
Membership in a fraternity or sorority.
Anticipated Pay Range $60,000-$65,000 Other Information Special Conditions A probationary period may be required, Background Check required for this position FLSA Exempt Union Position Yes, UVMSU
Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location Burlington, Vermont, United States Job Open Date 03/18/2026 Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled No
Our Common Ground Statement

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.

Position Information
Position Title Student Success PC2 X Posting Number S6015PO Department Student Life/30454 Position Number 004846 Percent of Full-Time 1.0 Standard Hours at 1.0 FTE 37.5 Term (months per year) 12

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