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Customer Success Program Manager Jobs in Midland, MI

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Showing results 41-60

Customer Success Program Manager information

See Midland, MI salary details

$27.9K

$71.3K

$120.1K

How much do customer success program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success program manager in Midland, MI is $71,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Midland, MI look for?

The top searched job categories for Customer Success Program Manager jobs in Midland, MI are:

What cities near Midland, MI are hiring for Customer Success Program Manager jobs?

Cities near Midland, MI with the most Customer Success Program Manager job openings:

Warehouse Customer Logistics Manager

Ryder

Bay City, MI • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

198th of 366 rated logistics


Job description

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.

Job Description:

We are immediately hiring a Warehouse Customer Logistics Manager in Bay City, MI supporting our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Exempt / Salary paid Twice Per Month

  • Annual Salary Pay: $70,000-$80,000/year

  • Schedule: Monday-Friday

  • Hours: 7:00am-4:30pm

  • Warehouse operations management experience preferred

  • Experience leading inbound and outbound operations is preferred

To learn more about the Ryder Customer Logistics Manager role watch this video:

https://RyderCareers.Video/CLM-Tom

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days

  • 401 (K) Savings Plan with a company match

  • Discounted employee stock purchase options

  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

  • All major holidays paid and Paid time off within your first year

  • Up to 12 weeks paid maternity leave

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

Summary
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Essential Functions

  • Customer service satisfaction and expectation management

  • Staffing performance management and development of exempt and non-exempt employees

  • Manage day-to-day planning and scheduling

  • Health and Safety Management

  • State/Local/Federal regulations compliance


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Ability to work within international functional teams

  • High level analytical ability where problems are unusual and difficult

  • Demonstrated technical and professional skills in job-related area

  • Off shift support in the event of critical customer network disruption or crisis

  • Makes decisions in a a timely manner

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required

  • Logistics industry knowledge advanced required

  • Knowledge and understanding of Customer/Company local and Federal regulations advanced required

  • Fundamental knowledge of Supply Chain Management components intermediate required

  • Strong knowledge of Manufacturing and Production advanced required


Qualifications

  • H.S. diploma/GED required

  • Bachelor's degree in Business, Logistics, Supply Chain preferred

  • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

  • One (1) year or more direct supervisory/leadership experience required

  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

  • Logistics industry knowledge advanced required

  • Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

  • Fundamental knowledge of Supply Chain Management components. intermediate required

  • Strong knowledge of Manufacturing and Production advanced required

#INDexempt

#LI-RK

Job Category

Logistics

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.


Your Voice. Your Success. The Future We Build Together.



Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$70,000

Maximum Pay Range:

$80,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.


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