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Customer Success Program Manager Jobs in Midland, MI

Dow

Customer Manager - United States

Midland, MI · On-site

Lead and coordinate customer relationships working to understand customer needs and identify ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...

The Buckle, Inc.

Management Trainee Program

Midland, MI · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

The Buckle

Management Trainee Program

Midland, MI · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Midland, MI · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Midland, MI · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Dow -

Customer Manager - United States

Midland, MI · On-site +1

Lead and coordinate customer relationships working to understand customer needs and identify ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Midland, MI

Customer Success Program Manager information

See Midland, MI salary details

$27.9K

$71.3K

$120.1K

How much do customer success program manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer success program manager in Midland, MI is $71,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Midland, MI look for? The top searched job categories for Customer Success Program Manager jobs in Midland, MI are:
What cities near Midland, MI are hiring for Customer Success Program Manager jobs? Cities near Midland, MI with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you

Management Training Program

Garber Nissan Hyundai

Saginaw, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert
Are you ready to take the next step in your career? Do you want to develop your business knowledge and leadership skills with an award-winning organization that values excellent customer service as well as high employee satisfaction? Are you ready to begin a career that will take you as far as your drive and ambition wants to go? Then don't look any further, because you've found just that with Garber Automotive Group.
Who are we?
We are a third-generation family-owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the "Top 100 Dealers to Work For" distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.
Job Description
At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so you can have all the tools you need to successfully manage your own dealership in as little as 12 months. A qualified candidate will be expected to:
  • Generate outside business to drive new sales opportunities
  • Monitor and analyze store expenses
  • Rehash approvals with lenders
  • Sell vehicles and foster relationships with customers
  • Ensure employees adhere to company values: honesty, empathy, respect, integrity, work ethic, and pride
Benefits
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
  • Excellent paid training includes base pay plus uncapped bonus potential
  • Outstanding medical, dental, and vision plans, as well as life insurance
  • 401K with company match
  • Employee discounts on all vehicles and services
  • Incredible potential for upward mobility
  • Consistent schedule
Job Requirements
  • High School degree required
  • Bachelor's degree preferred
  • Work force experience, preferably face-to-face sales or customer service
  • Polite, professional, energetic, and strong communication skills
  • Confidence to ask for the sale and handle customer requests
  • Ability to multi-task in a fast-paced environment
  • Strong written and communication skills
  • Self-motivated, goal-oriented, and enthusiastic presence in a team environment
  • Professional appearance and work ethic
  • Valid driver's license required as well as clean driving record

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