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Customer Success Program Manager Jobs in Acworth, GA

3E

Customer Success Manager

Atlanta, GA · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product ... assistance program - Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical ...

NPHub

Customer Success Manager

Atlanta, GA

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

NPHub

Customer Success Manager

Atlanta, GA

$70K - $90K/yr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

NPHub LLC

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

The Customer Success Manager will be primarily responsible for owning and developing Digital and ... We provide programs that help you strike a healthy work life balance. * Opportunity to join a ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

InformData LLC

Customer Success Manager

Kennesaw, GA · On-site +1

$70K - $90K/yr

The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team, responsible for driving consistent client value realization through disciplined execution, proactive ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

Escalate and resolve issues proactively, advocating for customer needs internally. ABOUT YOU * Proven success in driving renewal and expansion sales within a CS or Account Management role.. * Data ...

Avolution

Customer Success Manager

Atlanta, GA

Escalate and resolve issues proactively, advocating for customer needs internally. ABOUT YOU * Proven success in driving renewal and expansion sales within a CS or Account Management role.. * Data ...

Lever Demo 2

Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

INFORMDATA LLC

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team, responsible for driving consistent client value realization through disciplined execution, proactive ...

SlicedHealth

Customer Success Manager

Woodstock, GA · On-site

Summary As a Customer Success Manager, you will take on clients after the completion of the implementation project and provide ongoing support and maintenance of SlicedHealth solutions to optimize ...

Tractian

Customer Success Manager

Atlanta, GA

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Acworth, GA

Customer Success Program Manager information

See Acworth, GA salary details

$29K

$74.1K

$125K

How much do customer success program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success program manager in Acworth, GA is $74,147.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,400.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Acworth, GA look for? The top searched job categories for Customer Success Program Manager jobs in Acworth, GA are:
What cities near Acworth, GA are hiring for Customer Success Program Manager jobs? Cities near Acworth, GA with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,147 per year, or $35.6 per hour.

Customer Success Manager

Flowpath Cmms - Intelligent Maintenance Software

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Customer Success Manager

FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience and serve as an advocate for our customers, voicing all needs, requests, and suggestions.

The right candidate will:

  • Be able to passionately explain how FlowPath can make an impact for our customers' businesses and make them operational heroes within their organization
  • Analyze client usage and integrate insights into a tailored success plan for our diverse customer base
  • Learn fast, and be quick on their feet in a fast-paced environment
  • Become an expert on facilities and operations
  • Develop a thorough understanding of setting up and troubleshooting FlowPath FM Platform
  • Help clients investigate technical challenges
  • Be the go-to resource to ensure clients have the best possible experience with our platform
  • Manage the Help Center to help clients find answers when they need them
  • Effectively communicate with customers via chat, email, or phone to provide prompt technical support
  • Be passionate about making our customers happy
  • Be open to "wearing multiple hats" with a readiness to support all members of the FlowPath team - flexibility is key for this role!

What it takes to be a rockstar in this position:

  • Positive, supportive, and self-starting
  • Gritty and persistent
  • Highly organized and extremely detail oriented
  • You play well with others
  • Ability to prioritize and multi-task with exceptional time-management skills
  • You are curious and will ask questions to get to the heart of the matter
  • Strong interest in technology and/or software
  • Genuine passion for helping others reach their goals
  • Adaptable and energetic team player
  • Willingness and desire to learn and grow quickly in a startup environment
  • Requirements:
  • Excellent written and verbal communication skills
  • Background in establishing and building lasting customer relationships and/or customer support experience
  • Strong analytical and critical thinking skills
  • Proficient in Google Suite (Docs, Sheets, Slides)
  • Education: As little or as much as it takes to do the job

INCREDIBLE BENEFITS

  • No Vacation Tracking (you take vacation whenever you want — no need to keep track)
  • Health, Dental, and Vision Insurance
  • Casual dress all-day, everyday
  • Ask us about Frank, Porter, and Beau
  • 401K
  • Flexible work from home days

Apply