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Customer Success Program Manager Jobs in Rhode Island

Noblis

Senior Program Manager - Submarine

Newport, RI · On-site

$116K - $117K/yr

... success and grow the Noblis submarine Tactical Networks work program. * Oversee program execution ... customers' most critical missions. We bring together leading scientific, engineering, and ...

Brownhealth

Program Coordinator

Providence, RI · On-site

$53K - $87K/yr

The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus ... with patients, customers and one another. Manage and oversee program(s) implementation and ...

Brownhealth

Transfusion-Free Program Asst

Providence, RI

$23.35 - $37.07/hr

... Manager, this role functions as a patient advocate and assists the Program Manager in all aspects ... customers, and colleagues. In addition to these values, all employees are expected to demonstrate ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Rhode Island

Customer Success Program Manager information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do customer success program manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer success program manager in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.

What jobs pay 2000 a day?

In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Do CSMs make good money?

Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
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What cities in Rhode Island are hiring for Customer Success Program Manager jobs? Cities in Rhode Island with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Transportation Program Manager - Providence, RI

Transportation Program Manager - Providence, RI

HPH Transport

Providence, RI • On-site

$21/hr

Full-time

Posted 3 days ago

Job description

District Manager - $23/hour. Full Time.
Responsible for operation of a small transportation program and van fleet . Responsibilities include driving as needed, training, payroll, scheduling, oversight of maintenance of vehicles, interviews, customer service and ensuring team of drivers is adhering to safety policies. Some local travel is required (within the state). This position has responsibility of the overall success of the transportation program within the district. The Manager works closely with HPH Senior leadership as well as leadership at our client locations. We are seeking hard working motivated individuals. Transportation experience is preferred. Candidate should have management/supervisory experience. Candidate should be technologically savvy. This is a Full Time Position with general hours of Monday to Friday 7am to 4pm.

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