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Customer Success Program Manager Jobs in Rhode Island

Vatn Systems

Technical Program Manager

Bristol, RI · On-site

$134K - $174K/yr

Purpose of the Role This role exists to manage customer-facing execution and internal coordination across multiple programs, with a focus on specific products/projects.The Program Manager is ...

Globe Life: Moore Organizations

... in incentive programs, team competitions, and leadership summits ◾At least 18 years old and ... customer service, or peer mentoring is a plus

Globe Life: Moore Organizations

... in incentive programs, team competitions, and leadership summits ◾At least 18 years old and ... customer service, or peer mentoring is a plus

CVS Health

Associate Program Manager

Woonsocket, RI · Hybrid

$46K - $112K/yr

Success in this role requires strong organizational, communication, and problem-solving skills ... Develop expertise in customer lifecycle marketing strategies, campaign execution processes, and ...

World Wide Technology

... programs to develop expertise in emerging technologies and cybersecurity solutions. * Collaborate with Engagement Managers senior engineers and consultants to build project leadership and consulting ...

World Wide Technology

... programs to develop expertise in emerging technologies and cybersecurity solutions. * Collaborate with Engagement Managers senior engineers and consultants to build project leadership and consulting ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Rhode Island

Customer Success Program Manager information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do customer success program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success program manager in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are popular job titles related to Customer Success Program Manager jobs in Rhode Island?

For Customer Success Program Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Rhode Island look for?

The top searched job categories for Customer Success Program Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Success Program Manager jobs?

Cities in Rhode Island with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Technical Program Manager

PROLIM Global Corporation

Pawtucket, RI • On-site

$125K - $162K/yr

Full-time

Re-posted 6 days ago

Job description

Competencies: Digital : Zscaler Cloud Security Services - 8+ years experience required
Role Description:
We are seeking a highly skilled Technical Program Manager (TPM) with strong expertise in Zscaler technologies.
The TPM will lead cross-functional programs focused on securing enterprise environments, driving IAM initiatives, and implementing Zscaler solutions to enhance network security and zero-trust architecture.
Key Responsibilities
Program Management
o Drive end-to-end delivery Zscaler-related programs, ensuring alignment with business objectives.
o Develop and maintain program roadmaps, timelines, and resource plans.
o Manage stakeholder communication, status reporting, and risk mitigation.
Technical Leadership
o Oversee Zscaler deployment and integration with enterprise systems.
o Ensure compliance with security standards and regulatory requirements.
Process Governance
o Define and enforce governance frameworks for lifecycle management.
o Establish KPIs and metrics to measure program success and security posture.
Cross-Functional Collaboration
o Partner with IT, Security, and Business units to align technical solutions with organizational goals.
o Facilitate workshops and training sessions for stakeholders.
Required Skills Qualifications
Education Bachelors degree in Computer Science, Information Security, or related field.
Experience
o 7 years in technical program management or cybersecurity leadership roles.
o Proven expertise in Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
Technical Knowledge
o Strong understanding of Zero Trust principles, identity federation, and cloud security.
o Familiarity with networking concepts (VPN, proxy, firewalls).
Soft Skills
o Excellent communication, stakeholder management, and problem-solving skills.
o Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
Certifications CISM, CISSP, PMP, Zscaler Certified Professional, or equivalent.
Experience with cloud platforms (AWS, Azure, GCP) and DevSecOps practices.

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