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Customer Success Program Manager Jobs in New Jersey

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a high-impact, collaborative environment, this is your opportunity. You'll work closely with experienced ...

Supreme Talent

Customer Success Manager

Clifton, NJ · On-site

$230K/yr

The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...

Graitec

Manager, Customer Success

Barnegat, NJ

Overview The Manager, SMB Customer Success & Operations leads a high-volume Customer Success team focused on retention, renewal execution, adoption, customer engagement and operational excellence ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a high-impact, collaborative environment, this is your opportunity. You'll work closely with experienced ...

Graitec

Manager, Customer Success

Barnegat, NJ · On-site

Overview The Manager, SMB Customer Success & Operations leads a high-volume Customer Success team focused on retention, renewal execution, adoption, customer engagement and operational excellence ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

1Huddle

Manager, Customer Success

Newark, NJ · On-site

Manager, Customer Success Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies ...

Soni Resources

Customer Success Manager

Neptune City, NJ · On-site

$120K - $140K/yr

Soni is partnering with a growing professional services organization seeking a Customer Success Manager to own strategic customer relationships within a technical services environment. This person ...

Soni Resources

Customer Success Manager

Neptune, NJ · On-site

$140K/yr

Soni is partnering with a growing professional services organization seeking a Customer Success Manager to own strategic customer relationships within a technical services environment. This person ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

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Showing results 1-20

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in New Jersey

Customer Success Program Manager information

See New Jersey salary details

$33K

$84.3K

$142.1K

How much do customer success program manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer success program manager in New Jersey is $84,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What are popular job titles related to Customer Success Program Manager jobs in New Jersey?

For Customer Success Program Manager jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in New Jersey look for?

The top searched job categories for Customer Success Program Manager jobs in New Jersey are:

What cities in New Jersey are hiring for Customer Success Program Manager jobs?

Cities in New Jersey with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,330 per year, or $40.5 per hour.

Customer Success Manager

Lawyer.com

On-site

Other

Re-posted 19 days ago

Job description

Customer Success Manager

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.

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