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Customer Success Program Manager Jobs in Louisiana

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Customer Success Program Manager information

See Louisiana salary details

$27.8K

$71K

$119.7K

How much do customer success program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success program manager in Louisiana is $71,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $84,700.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Louisiana? For Customer Success Program Manager jobs in Louisiana, the most frequently searched job titles are:
What cities in Louisiana are hiring for Customer Success Program Manager jobs? Cities in Louisiana with the most Customer Success Program Manager job openings:
Infographic showing various Customer Success Program Manager job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,030 per year, or $34.1 per hour.

Sales & Customer Success Representative

Affordable Home Furnishings

New Roads, LA โ€ข On-site

$38K - $45K/yr

Full-time

Medical, Dental, Vision

Posted 21 days ago


Job description

Sales & Customer Success Representative Pay: $38,000 - $45,000 per yearLooking for a job that's more than sitting behind a desk?Join Affordable Home Furnishings and help local families furnish their homes while building a career with a family-owned company that promotes from within.This is a hands-on position that combines customer service, sales, account management, deliveries, and problem-solving. Every day is different, and there is a clear path to advancement into store management for motivated team members.What You'll DoHelp customers find furniture, appliances, and electronics they'll loveBuild relationships with customers in-store, by phone, and in the communityManage customer accounts and payment collectionsAssist with deliveries, pickups, and merchandise setupAssemble furniture and prepare merchandise for the showroomMaintain attractive showroom displaysHelp customers resolve issues and find solutionsLoad and unload merchandiseSupport daily store operations and team goalsWhat We're Looking ForPositive attitude and strong work ethicGreat communication and people skillsCustomer service experience preferredComfortable using computers and technologySelf-motivated and dependableAbility to lift and move furniture and appliancesValid driver's license with a good driving recordComfortable working both inside the store and out in the fieldWhy Join Our Team?Medical, Dental & Vision Insurance401(k) with 75% Company MatchProfit SharingPaid VacationPaid HolidaysPaid Sick LeaveEmployee DiscountsLife InsuranceCareer Growth OpportunitiesFamily-Owned Company CultureScheduleTypically around 45 hours per week:Monday-Thursday: 8:30 AM - 7:00 PMFriday: 8:00 AM - 6:30 PMSaturday: 8:00 AM - 3:00 PMOne weekday offSundays offIf you enjoy helping people, staying active, and want an opportunity to grow into management, we'd love to meet you.