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Customer Success Program Manager Jobs in Iowa (NOW HIRING)

Daniels Health

Program Manager - Iowa

Des Moines, IA · On-site

$68K - $79K/yr

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

Daniels Health

Program Manager - Iowa

Cedar Rapids, IA · On-site

$68K - $79K/yr

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

Daniels Health

Program Manager - Iowa

Des Moines, IA

$68K - $79K/yr

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

Daniels Health

Program Manager - Iowa

Des Moines, IA · On-site

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

Hyve Solutions

Senior Program Manager

Nevada, IA

$109K - $109K/yr

@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... Proven experience as a Program or Project Manager in Operations or manufacturing sector.

SAP

... apply academy program * Participate in classroom learning, simulations, and real-customer ... Support the execution of Success Plans under guidance of experienced Success Plan Managers * Assist ...

CSAA

Strategic Program Manager II - Remote

Nevada, IA · Remote

The ideal candidate has demonstrated success managing ambiguous, high-impact programs, establishing scalable program management practices, mentoring peers, and driving alignment across senior ...

GRACE TECHNOLOGIES, INC.

Senior Program Manager

Davenport, IA · On-site

$102K - $103K/yr

Translate customer needs into clear technical and operational plans * Partner with engineering and ... Experience managing programs or projects in a technical, industrial, or manufacturing environment

RiseIT Solutions

Digital Program Manager

Des Moines, IA · On-site

$90/hr

... Customer Experience and other key stakeholders to lead the digital strategy function for the ... Ensure appropriate communications regarding issues and risks to foster project success and ...

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All JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Iowa

Customer Success Program Manager information

See Iowa salary details

$30.5K

$78K

$131.5K

How much do customer success program manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for customer success program manager in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.

What jobs pay 2000 a day?

In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Do CSMs make good money?

Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Iowa? For Customer Success Program Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Iowa look for? The top searched job categories for Customer Success Program Manager jobs in Iowa are:
What cities in Iowa are hiring for Customer Success Program Manager jobs? Cities in Iowa with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Program Manager - Iowa

Program Manager - Iowa

Daniels Health

Des Moines, IA • On-site

$68K - $79K/yr

Full-time

Posted 20 days ago

Daniels Health rating

5.0

Company rating: 5.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We have a simple mission - save lives through making healthcare safer. With growth both domestically and internationally, it's time Daniels Health added an energetic Program Manager to our fast paced and dynamic team in the Iowa territory.
Daniels might be for you if.....
You get excited about building relationships with clients? You dislike sitting behind a desk every day and rather be in the field? You want to represent the best clinical waste solution on the market inside some of the top healthcare facilities and get excited about providing exceptional customer service?
Apply if you're interested in:
  • Supporting the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
  • Partnering with the Account Managers and Field Service to ensure service meets requirements
  • Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with their safety, sustainability, efficiency and compliance
  • You will be on site often doing the following:
  • Educating clinical staff on our products and services related to safety, sustainability, efficiency and compliance
  • Conducting routine audits related to our contract's KPI's
  • Consultative business reviews after analyzing their metrics and goals
  • On-going customer meetings to communicate best practices, business results and successes
  • Internally collaborating and teaching different teams including operations, sales, logistics and finance
  • Helping with any installs and implementations with new customers or any additions to current offerings

A successful Program Manager will possess:
  • Experience managing accounts, strongly prefer them to be within healthcare
  • Strong relationship building skills
  • Customer service minded
  • Ability to work independently without direct supervision
  • Experience with CRM systems such as Salesforce.com

$68,113 - $79,038 a year
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post-offer hiring process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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