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Customer Success Partner Jobs in Vermont (NOW HIRING)

GS Precision Inc

Customer Quality Manager

Brattleboro, VT · On-site

$90K - $130K/yr

... partner in precision manufacturing and assembly of highly engineered mission critical products, recognized for our commitment to innovation, quality, and ability to enable our customers success.

LEDdynamics

Operations Manager

Randolph, VT · On-site

Success is measured by operational execution, team leadership, customer satisfaction, and ... Partner with Quality to resolve production issues and implement corrective actions. * Promote ...

Sherwin-Williams

Customer Service Specialist

Springfield, VT · On-site

$17 - $22.50/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Saint Albans, VT · On-site

$15.75 - $20.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Saint Albans, VT · On-site

$15.75 - $20.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Springfield, VT · On-site

$17 - $22.50/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Brattleboro, VT · On-site

$17.25 - $22.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Saint Albans, VT · On-site

$15.75 - $20.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Vermont

Customer Success Partner information

See Vermont salary details

$34.6K

$88.3K

$148.9K

How much do customer success partner jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success partner in Vermont is $88,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $105,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are popular job titles related to Customer Success Partner jobs in Vermont?

For Customer Success Partner jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Customer Success Partner jobs in Vermont look for?

The top searched job categories for Customer Success Partner jobs in Vermont are:

What cities in Vermont are hiring for Customer Success Partner jobs?

Cities in Vermont with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Vermont as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $88,318 per year, or $42.5 per hour.

Customer Quality Manager

GS Precision, Inc.

Brattleboro, VT • On-site

$90K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

G.S. Precision rating

8.3

Company rating: 8.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

G.S. Precision manufactures critical components for the Aerospace and Defense industries. With 700 employees across four integrated locations totaling 230,000 sq. ft., we draw on 60+ years of experience and cutting-edge technology to deliver consistent, high-quality results.
Our Mission & Values: To provide a proud, caring, and safe environment that allows our team to thrive in delivering value to our customers. We encourage creative thinking and problem solving. We grow our company through open communication, strong leadership, and continuous improvement that benefits our customers, employees, their families, and our communities.
Our Vision: To be the most trusted global partner in precision manufacturing and assembly of highly engineered mission critical products, recognized for our commitment to innovation, quality, and ability to enable our customers success.
Generate Sustained Profitability
We offer a competitive benefits package, which includes but not limited to:
  • Comprehensive Health, Dental and Vision Care Coverage (Starting the Next Full Month After Hire)
  • Paid Holidays starting on Day ONE
  • Company Paid Life and AD&D Insurance
  • Company Paid Short-Term Disability
  • 401 (k) Matching Retirement Plan
  • Employer Funded Health Reimbursement Account
  • Flexible Spending Account
  • Generous Paid Time Off
  • Dependent Care Spending Account
  • Employee Assistance Program
  • Educational Assistance Program
  • Employee Referral Bonus
  • Safety Shoe Allowance
  • Prescription Safety Glasses Program
  • Shift Differentials for 2nd and 3rd Shifts
  • Bereavement Leave

Customer Quality Manager
On-Site Brattleboro, VT
Leadership Role Overview
The Customer Quality Manager serves as a strategic leader responsible for driving customer-focused quality initiatives across the organization. This role ensures that products, services, and business processes consistently meet or exceed customer expectations while maintaining compliance with applicable industry standards and regulatory requirements. The Customer Quality Manager leads cross-functional efforts to strengthen customer relationships, improve organizational performance, foster a culture of quality excellence, and develop team capabilities that support long-term business objectives.
This position provides leadership to quality personnel and influences teams across Operations, Engineering, Sales, Program Management, Supply Chain, and external partners to proactively identify risks, resolve customer concerns, and implement sustainable improvements.
Key Responsibilities
Customer Quality Leadership
  • Develop, establish, and communicate the organization's customer quality vision, objectives, and performance metrics aligned with business goals.
  • Lead the Customer Quality function and provide direction, coaching, and development to quality team members.
  • Build a culture of accountability, customer focus, and continuous improvement throughout the organization.
  • Serve as the primary escalation point for significant customer quality issues and drive timely resolution.

Customer Relationship Management
  • Act as the primary quality representative for customers regarding product performance, quality concerns, audits, and corrective actions.
  • Develop and maintain strong relationships with customers to understand expectations and proactively address emerging concerns.
  • Collaborate with commercial and program teams to enhance customer satisfaction, loyalty, and retention.

Quality Systems and Compliance
  • Ensure products, services, and processes comply with applicable standards and regulatory requirements, including AS9100, Nadcap, customer-specific requirements, and other relevant industry standards.
  • Establish, maintain, and continuously improve policies, procedures, work instructions, and documentation supporting the Quality Management System.
  • Lead customer audits, regulatory inspections, and certification activities while ensuring effective closure of findings.

Cross-Functional Leadership
  • Partner with Product Development, Engineering, Manufacturing, Sales, Program Management, Supply Chain, and subcontractors to develop and implement robust workflows and quality controls.
  • Facilitate cross-functional problem-solving initiatives to address systemic quality issues and prevent recurrence.
  • Lead quality planning activities during new product introduction and process changes.

Supplier Quality Oversight
  • Monitor supplier performance and compliance to ensure quality requirements are achieved throughout the supply chain.
  • Collaborate with suppliers and procurement teams to implement corrective actions and supplier development initiatives.
  • Drive continuous improvement efforts with external partners to reduce risk and improve performance.

Customer Feedback and Continuous Improvement
  • Implement and maintain systems to collect, analyze, and trend customer feedback, complaints, returns, and performance data.
  • Identify recurring issues and lead root cause investigations using structured problem-solving methodologies.
  • Champion corrective and preventive action processes and verify effectiveness of implemented solutions.
  • Utilize customer quality metrics to prioritize improvement initiatives and measure results.

Team Development and Organizational Capability
  • Recruit, mentor, coach, and develop quality personnel to build a high-performing team.
  • Conduct performance evaluations, establish development plans, and support succession planning initiatives.
  • Train employees on customer requirements, complaint handling, quality standards, and quality management tools.
  • Promote employee engagement and encourage participation in continuous improvement activities.

Strategic and Operational Management
  • Develop departmental objectives, budgets, staffing plans, and resource allocation strategies.
  • Monitor key performance indicators and provide regular reporting to executive leadership.
  • Present customer quality trends, risks, and improvement opportunities to senior management.
  • Support organizational growth initiatives through strategic quality planning and risk management.

Requirements
Qualifications & Skills
Education
  • Bachelor's degree in engineering, Technical, Science, Business, Operations Management, or a related discipline required.
  • Master's degree in Engineering, Business Administration, Quality Management, or a related field preferred.

Certifications
One or more of the following certifications are preferred:
  • ASQ Certified Quality Engineer (CQE)
  • ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • ASQ Certified Quality Auditor (CQA)
  • ISO 9001 Lead Auditor
  • AS9100 Lead Auditor
  • Project Management Professional (PMP)
  • IATF 16949 Auditor
  • Nadcap Auditor credentials or equivalent industry certifications

Experience
  • Minimum of 7-10 years of progressive experience in quality management within aerospace, manufacturing, or other highly regulated industries.
  • Minimum of 3-5 years of leadership experience managing teams, supervisors, or cross-functional initiatives.
  • Demonstrated experience interfacing directly with customers regarding quality performance, audits, corrective actions, and issue resolution.
  • Strong working knowledge of AS9100, Nadcap requirements, ISO 9001, PPAP, APQP, FMEA, SPC, CAPA, and root cause analysis methodologies.
  • Experience leading organizational improvement initiatives and implementing sustainable process changes.
  • Proven success managing multiple priorities in a fast-paced environment.

Technical and Professional Skills
  • Strong leadership, coaching, and team-building abilities.
  • Excellent verbal, written, and presentation communication skills.
  • Advanced analytical and problem-solving capabilities.
  • Proficiency in quality tools and methodologies, including:
    • 8D
    • Root Cause Analysis
    • Corrective and Preventive Action (CAPA)
    • Lean Manufacturing
    • Six Sigma methodologies
    • Statistical Process Control (SPC)
    • Failure Mode and Effects Analysis (FMEA)
    • Risk-based thinking and mitigation
  • Effective project and change management skills.
  • Proficiency with Microsoft Office applications and quality data analysis tools.
  • Ability to influence and drive results across all organizational levels without direct authority.

Leadership Competencies
  • Strategic thinking and business acumen.
  • Customer advocacy and relationship management.
  • Decision-making under pressure.
  • Talent development and mentoring.
  • Conflict resolution and negotiation.
  • Accountability and ownership.
  • Collaboration and cross-functional influence.
  • Adaptability and resilience.
  • Continuous improvement mindset.
  • Ethical leadership and integrity.

Desired Traits
  • Passion for delivering exceptional customer experiences.
  • Ability to translate customer feedback into actionable quality improvements.
  • Strong interpersonal skills and emotional intelligence.
  • Commitment to operational excellence and continuous learning.
  • Initiative to identify opportunities before they become problems.
  • Results-oriented approach with a focus on sustainable improvement.
  • Ability to inspire confidence and motivate teams toward shared goals.

This leadership role combines technical quality expertise with strategic leadership to strengthen customer confidence, develop organizational capability, and position the company as a trusted partner recognized for quality excellence.
We are looking for people who are highly motivated with the ability to work in a fast paced environment. Must be a professional with strong work ethic and comfortable working as part of a team that includes all levels of the organization.
Come join our team!
G.S. Precision is committed to Equal Opportunity Employer (EOE) and to be in compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
Salary Description
90,000- 130,000

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