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Customer Success Operations Jobs in New Port Richey, FL

ClearanceJobs

Customer Success Manager Jobs

Tampa, FL · On-site

Serve as the traveling, customer-facing technical representative for deployed software * Support ... Document user challenges, best practices, and operational patterns; relay actionable feedback ...

New

Appspace

Revenue Operations Manager

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting directly to the Chief Sales Officer, this leader will partner closely with Sales, Marketing, Customer Success, and Finance to drive revenue predictability, operational excellence, and ...

Appspace

Revenue Operations Manager

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting directly to the Chief Sales Officer, this leader will partner closely with Sales, Marketing, Customer Success, and Finance to drive revenue predictability, operational excellence, and ...

Appspace

Revenue Operations Manager

Tampa, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting directly to the Chief Sales Officer, this leader will partner closely with Sales, Marketing, Customer Success, and Finance to drive revenue predictability, operational excellence, and ...

Colorwave Inc

VP, Customer Success (Tampa Bay, FL)

Tampa, FL · On-site

$126K - $161K/yr

VP Of Customer Success Hippocratic AI is seeking a VP of Customer Success to own a regional ... Deep knowledge of clinical workflows, operational processes, and care delivery models (especially ...

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Showing results 41-60

All JobsCustomer Success Operations JobsCustomer Success Operations Jobs in New Port Richey, FL

Customer Success Operations information

See New Port Richey, FL salary details

$28.9K

$74K

$124.7K

How much do customer success operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success operations in New Port Richey, FL is $73,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $88,200.00 per year, depending on experience, location, and employer.

What is customer success operations?

Customer Success Operations, often abbreviated as CS Ops, is a specialized role that supports customer success teams by optimizing processes, managing data, implementing technology, and developing strategies to improve customer outcomes. CS Ops professionals ensure that customer success managers have the tools, insights, and workflows needed to engage customers effectively and drive retention and growth. They often work on analytics, process design, and cross-functional projects to streamline the customer journey. By enabling efficiency and scalability, Customer Success Operations helps organizations deliver consistent and high-quality customer experiences.

How does a customer success operations professional typically collaborate with customer success managers and other teams?

Customer Success Operations professionals play a key role in supporting Customer Success Managers (CSMs) by optimizing processes, managing data, and ensuring the right tools are in place. They regularly collaborate with CSMs to analyze customer health metrics, identify areas for improvement, and streamline workflows. Additionally, they work closely with Sales, Product, and IT teams to align on customer feedback, enhance onboarding processes, and implement technology solutions that improve the customer experience. This cross-functional collaboration helps drive customer retention and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations professional, and why are they important?

To thrive as a Customer Success Operations professional, you need strong analytical skills, business acumen, and experience with customer success processes, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce, data analysis tools, and success platforms such as Gainsight is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration skills help individuals excel in this role. These competencies are crucial for streamlining customer journeys, driving retention, and enabling customer success teams to deliver exceptional service.

What is the difference between Customer Success Operations vs Customer Support Specialist?

AspectCustomer Success OperationsCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and strategyHandling customer inquiries, troubleshooting, and issue resolution
Required SkillsData analysis, process improvement, CRM toolsCommunication, problem-solving, technical troubleshooting
Work EnvironmentCross-functional teams, strategic planningCustomer service centers, support tickets
Common Industry UsageTech, SaaS, subscription servicesTech, retail, service industries

Customer Success Operations focuses on improving customer retention and success strategies through data and process optimization, while Customer Support Specialists handle direct customer issues and technical support. Both roles are essential but serve different functions within customer experience management.

What job categories do people searching Customer Success Operations jobs in New Port Richey, FL look for?

The top searched job categories for Customer Success Operations jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Success Operations jobs?

Cities near New Port Richey, FL with the most Customer Success Operations job openings:

Customer Success Operations jobs near you
Infographic showing various Customer Success Operations job openings in New Port Richey, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,984 per year, or $35.6 per hour.

Customer Success Executive (Tampa Bay, FL)

Hippocratic AI

Tampa, FL • On-site

Full-time

Posted 24 days ago

Job description

About Us
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM - a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies - ensuring our platform is powerful, trusted, and truly transformative.
About the Role
Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems. This role is designed for professionals who thrive in onsite, high-touch implementation environments, similar to forward-deployed teams at top consulting firms.
As Customer Success Executive, you will be physically present at client sites every week, working alongside clinical, operational, and IT leaders to implement, operationalize, and scale Hippocratic AI's solutions. You will own post-sale execution - ensuring measurable outcomes, strong adoption, and durable change in real-world clinical environments.
This role partners closely with the Customer Success Director and acts as the tip of the spear for HippocraticAI within assigned health systems.
What You'll Do
  • Serve as the dedicated customer success lead for a key client, building strong relationships and driving outcomes through regular onsite collaboration.
  • Own post-sale delivery: workflow discovery, solution configuration, rollout, and adoption across nursing and clinical operations.
  • Build and maintain strong relationships with healthcare staff, operational leaders, executives, and IT teams, acting as a trusted advisor and execution partner..
  • Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
  • Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring ongoing adoption and measurable, sustained success.
  • Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and broader healthcare operations.
  • Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
  • Collaborate with internal teams such as product, sales, and engineering to relay client feedback, influence roadmap priorities, and improve user experiences.
  • Establish and track metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies-present results to client and internal stakeholders.
  • Collaborate with client leadership teams to share best practices from AI implementation, including presenting at conferences/webinars on the impact of AI in Nursing and Health System Operations.
  • This is an onsite role based in Tampa Bay, FL, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Palo Alto, CA) for strategic planning and team sessions.

What You Bring
Must-Have:
  • Bachelor's degree from an accredited university is required.
  • 5+ years of health systems experience, including customer success, account management, or project management.
  • Experience leading complex, onsite implementations in clinical or operational healthcare environments.
  • Exceptional relationship-building skills across an organization, from front-line staff to executives.
  • Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements.
  • Experience working with cross-functional teams in a fast-paced startup environment.
  • Strong project management skills with the ability to manage multiple workstreams onsite.
  • Comfortable operating autonomously in a client-embedded role.
  • Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.

Nice-to-Have:
  • Experience deploying or scaling technology (AI, digital health, or enterprise SaaS) in healthcare settings.
  • Advanced knowledge of healthcare workflows and compliance standards.
  • Background in healthcare consulting, transformation initiatives, or system-wide implementations.
  • Experience presenting outcomes and best practices at conferences or executive forums.

Join us and help build the future of safe, life-changing AI in healthcare. There's never been a more exciting moment to make an impact.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.

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