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Customer Success Operations Manager Jobs in Rincon, GA

About the Role Our client is a government entity and is hiring a Customer Success Representative to ... Support team operations, including cross-branch coverage and additional administrative tasks ...

About the Role Our client is a government entity and is hiring a Customer Success Representative to ... Support team operations, including cross-branch coverage and additional administrative tasks ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Drive your career forward with TWO MEN AND A TRUCK ® as an Operations Manager and discover your ... In this role you will work with customers, vendors, and all staff members to meet established ...

VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...

Identify issues that could potentially affect the overall reliability of customer's equipment ... Uses Company financial reporting review route management and callbacks * Make necessary changes to ...

VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...

Own total business performance, including KPIs, revenue growth, and customer/patient experience ... Experience supporting or leading a multi-million-dollar business Success Profile The successful GM ...

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... success of a globally expanding, industry-leading organization. We're seeking dynamic and ...

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

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Customer Success Operations Manager information

See Rincon, GA salary details

$40.5K

$112.4K

$123.2K

How much do customer success operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer success operations manager in Rincon, GA is $112,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,800.00 and $121,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a Customer Success Operations Manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a Customer Success Operations Manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a Customer Success Operations Manager typically collaborate with Customer Success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What job categories do people searching Customer Success Operations Manager jobs in Rincon, GA look for? The top searched job categories for Customer Success Operations Manager jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Customer Success Operations Manager jobs? Cities near Rincon, GA with the most Customer Success Operations Manager job openings:
Customer Success Representative

Customer Success Representative

Bosun

Bluffton, SC • On-site

$25.35 - $27/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

About the Role

Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high-volume customer interactions with precision and professionalism, while handling financial transactions with a high level of accuracy.

This is best suited for candidates with strong office-based customer service experience and comfort working with numbers, payments, and detailed processes.

About the Organization

Our client is redefining what government service looks like. With over 400 daily customer interactions, a 99% collection rate, and a 97.6% customer satisfaction rating, the team is committed to delivering efficient, empathetic, and accountable service.

What You'll Do
  • Serve as the primary point of contact for taxpayers (in-person, phone, email)

  • Accurately process and balance tax payments and daily transactions

  • Investigate and resolve payment discrepancies and exceptions

  • Communicate clearly and professionally to resolve customer inquiries

  • Maintain strict adherence to policies, procedures, and compliance standards

  • Support team operations, including cross-branch coverage and additional administrative tasks

Required Qualifications (Applicants Must Meet ALL)
  • Minimum 5 years of customer service experience in a professional office setting (not retail-only)

  • At least 2 years handling payments, billing, cash balancing, or financial transactions

  • Strong proficiency in Microsoft Excel and Outlook (intermediate level or higher)

  • Demonstrated ability to work accurately with numbers and reconcile transactions

  • Proven track record of handling high-volume customer interactions professionally

  • High School Diploma or GED

  • Valid driver's license

Preferred Qualifications
  • Associate's degree or higher in Business, Finance, or related field

  • Experience in government, banking, tax, or accounts receivable environments

What Will Set You Apart
  • Experience resolving complex customer issues involving payments or accounts

  • Strong attention to detail with minimal error rates in transactional work

  • Ability to remain composed and professional in fast-paced or high-pressure environments

  • Clear ownership mindsetfollows through on issues to full resolution

  • Alignment with a service-first, team-oriented culture

Compensation & Benefits
  • $25$27 per hour

  • Healthcare coverage

  • 401(k) plan

  • PTO Package:

    • 12 personal leave days (Year 1)

    • 15+ days after Year 2 (increasing over time)

    • 12 sick days annually

  • Ongoing professional development opportunities

Important Note for Applicants

This role involves daily financial transactions, accuracy requirements, and high public interaction volume. Applicants without direct experience in office-based customer service and payment processing are unlikely to be considered.

Why Join

You'll be part of a high-performing, mission-driven public office where accuracy, accountability, and customer experience truly matter. This is an opportunity to build a stable, long-term career while making a meaningful impact in the community.

Apply Today

If you meet the qualifications and are looking for a structured, fast-paced role where attention to detail and customer service excellence are critical, we encourage you to apply.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.